30GB iPOD Capacity issue

I just recently purchased a 5G 30 GB. When I go to 'settings' and then to 'about' my capacity says 27.8 GB. Shouldn't the capacity be 30 GB? I'm wondering where the other 3 GB went.
Any ideas?
HP Windows XP

This happens with all hard drives.
Here's why;
"In iPod's About menu, the hard disk size is reported as slightly less than the technical specifications for the iPod. The same is true if you connect iPod to your computer in disk mode look at the info or properties window for the disk.
Why the difference? Most hard disk manufacturers measure disk size this way: 1 MB = 1 million bytes (1000 * 1000). A 4 GB disk, therefore, is one that holds 4 billion bytes. Computers, including Windows computers, Macintosh computers and iPod, measure disk size this way: 1 MB = 1 048 576 bytes (1024 * 1024). The difference in these two calculations is what causes the drive to appear as 3.7 GB on a computer, but actually be a 4 billion byte disk."
from;
http://docs.info.apple.com/article.html?artnum=61131
Cheers!
-Bryan

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Earlier Issue with 30Gb Ipod Video

Hey, I have a 5th generation 30Gb Ipod video. I recently went out and bought a new 2.0 USB port for a PCI slot for my Ipod since I only had a 1.1 before that.
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Hey, I have a 5th generation 30Gb Ipod video. I recently went out and bought a new 2.0 USB port for a PCI slot for my Ipod since I only had a 1.1 before that.
Well my problem is, I had it plugged in last night and it had the do not disconnect screen on the ipod for about an hour, so I pulled it out without ejecting it, and later on it said that windows said that the device was not able to be identified and was malfunction try unplugging it and plugging it back in, I did that and it still would work, so I restarted my PC and got it to work, then about a hour later I was uploading some photos and it gave me the same message, so I just turned off my PC and went to bed as it was getting late.
This morning when I woke up I thought maybe it was just the port so I unplugged and plugged it back into a different 2.0 port since I got 4 with that card I bought, I then left for school and came back to find that my Ipod is working like nothing happened since I changed it's port.
I just want to know if I should pull out that warrenty card and get a new one or if that message was just because the one port could recognize something was there, but not able to tell what device it is.
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My iPad froze on update. I had to eventually kill iTunes (not responding, and not responding to a normal Quit from Activity Monitor). I believe it did not manage to complete the backup cycle. I had to reset my iPad. After about two hours of showing an Apple and an unmoving progress bar, my iPad started working again.
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Hello there,
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Has anyone here got the same problem or is anyone here who can help me?
Sorry for my bad English, it's not my native language
ferris

Thank's for your reply. I'm not alone
I think it will be better to substitute my iPod with a new one. I'll contact my distributor tomorrow 'cause I don't think that there is a solution to this problem. I think this is a case of guarantee, so that it will not make any problems.
@sonic: Did you contact your distributor yet?

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Hello flatlined1,
And welcome to Apple Discussions!
A sad face icon on your iPod is usually a sign of a hardware issue more than likely with the hard drive itself.
http://support.apple.com/kb/TS1373
If you want, you could also check out this extensive post from Mitch751 on different troubleshooting techniques to use to resolve this issue. He also provides a list of sites and solutions for where and how to get your iPod serviced if you are willing to go that route.
http://discussions.apple.com/thread.jspa?threadID=1591975&tstart=0
B-rock

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There were several 30GB iPods, from 3rd gen to 5th gen. Is this a "video" iPod (5th gen)?
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Updating iPod with your computer fixes the issue.

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I have a somewhat similar issue.
I cannot connect my 30GB video iPod to iTunes. The iPod plays my song files; however, when I connect the USB cable to my iPod the 'do not disconnect' image appears; furthermore, the iPod doesn't show up on the 'source panel' of iTunes.
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Mine is a 4gb Mini ipod however in itunes its total capacity is 3.77gb?
As a general rule, the actual reported capacity of a hard drive is about 7% less than the advertised capacity.
The discrepancy you are noticing is due to the differences in the way that hard drive manufacturers calculate disk capacity and how it is reported by the operating system.
HD manufacturers use a decimal measurement to calculate disk capacity. They consider a gigabyte (GB) to be 1 billion bytes.
The decimal measurement would be 1000 x 1000 x 1000 which equals 1,000,000,000 bytes. For example, an 80GB hard drive means that the disk has an unformatted capacity of 80 billion bytes. (80,000,000,000 bytes.)
Since computers "speak" binary, not decimal... the operating system calculates a gigbyte (GB) differently.
The binary measurement would be 1024 x 1024 x 1024 which equals 1,073,741,824 bytes.
Using the example above, an 80GB hard drive would be reported by the operating system as 74.5GB.
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2GB iPod = 1.8GB
4GB iPod = 3.7GB
20GB iPod = 18.6GB
30GB iPod = 27.9GB
40GB iPod = 37.2GB
60GB iPod = 55.9GB
Since the iPod operating system and extras also take up some space, you will be left with slightly less that the above stated capacity for your content.
Apple also explains the above in this article:
How much content will fit on my iPod?

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I transfer the files all the same way to my iPod, by clicking and dragging the file to my iPod in iTunes.
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Others start playing right in the middle of the video and then after playing for about 10 or 15 second, it locks up and I have to reset my iPod because it won't let me do anything else.
I performed the 5 R's, no luck. I checked out and compared the file properties between one of the files that plays and one of the ones that don't. They're identical.
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I have the same problem; at least there's more than one out there. One of the videos I downloaded eventually began to work (I'm not sure why) but it kept freezing up and the audio had horrible static. (When I played it on the computer through the ipod, it worked fine.)
I cannot find an article on this site that explains what to do about that problem and apparently you can't simply send an email to a tech support center to ask about it. I guess I'll have to bring it to a store...
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30GB iPOD Capacity issue

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