30GB IPOD needed to be reset to factory settings...HELP

my 2 yr old 30 GB ipod needed to be reset to factory settings as it was not being recognized by my computer or itunes. It stated the the ipod was corrupt. Apple support in Burlington suggested to reset to factory settings as othe measures didn't work. I now have new computer and need to know if I have to reload the itunes CD or just login to Itunes store.

You need to download the latest version of iTunes from Apple (the "itunes store" is not involved).
http://www.apple.com/itunes/
The disc that came with the iPod will have an older version of the software, so download the latest. Install iTunes. Put all of your music and other media into the iTunes library. Connect the iPod. It should be recognized by iTunes. Depending on the current settings on the iPod, it may or may not ask if you want to sync the iPod to the iTunes library. If you sync, the music in your iTunes library will be copied to the iPod, and replace whatever music is already on the iPod.
If you want to Restore the iPod to erase it and and initialize the software, select the iPod in the iTunes sidebar and click on the Restore button. This will install the latest available software for the iPod (technically not "factory settings"). After the Restore process completes and the iPod restarts, iTunes will again ask if you want to sync the iPod to your library or not (do it manually).

Similar Messages

  • My iPod will not be reset to factory settings

    Hello I am new at this. And I'm not very computer-savvy. But I love my mac.
    Here is my problem. I have updated my iTunes on my eMac to the latest version. I plug in my iPod (2nd generation, 3.1 I think) and although my iPod shows up on the desktop and on "my computer" iTunes says " may be corrupted. You must reset it to factory settings" I agree, and follow all the prompts to reset it, and when I do, it shuts iTunes down. So I have an updated iTunes and an older, empty iPod that I cannot reset to factory settings.
    What can i do?
    Thanks, Dehnerdog

    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    Please note that you can have a try to skip the "zero out data" option

  • HT201210 Every time I plug my Ipod touch into itunes it tells me it cannot read it and it needs to be reset to factory settings.

    Can anyone help us figure out why every time we plug 2 of our 3 ipod touch devices it tells us to reset it to factory settings. We have reset them a few times but it still tells us to do it every time we plug them in to itunes to sync them.

    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    - Try a different USB port
    - Try a another cable
    - Try another computer. If this works this points to your computer. If no then it points to iPod problem

  • When I plug my ipod touch into my computer, itunes says it cannot read it and it needs to be reset to factory settings

    I bought my Ipod Touch today and I set it up with everything, even added a few game apps and my music. I plugged it in again and as it was reading "Evan's Ipod" , it cancelled and told me it could not be read and to reset it to its factory settings. I did and that didn't fix the problem. It's still telling me the same thing. Could anyone help?

    Try placing the iPod in DFU made and then restore. If you get the same error time for an Appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have a 4th gen ipod touch and i reset to factory settings but it is frozen with the apple logo with a gray lined circle. I've tried running out battery and when i connected to itunes, it flashes gray and freezes again. I don't know what to do plz help.

    it wont turn on after reset to factory settings

    there is a program called recboot. you can download it for free in two parts. one part takes your device out of recovery mode and the other puts it into recovery mode. ive used it before but it doesnt always work and you have to be patient. try it and tell me what happens

  • While syncing it says that it can't read/write to the iPod. I've reset to factory settings and it still won't work.

    Every time I connect it to sync it says it's been sync'd with another library and do I want to erase and sync w/ the current itune library.....it has never been sync'd with another itunes library....just this one on my mac.  When it starts to sync and says that it can't read/write to the ipod. I've restarted it, reset it and made sure my itune is the most recent.  HELP.

    When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.

  • TS4006 I need to erase my ipad and reset to factory settings in order to sell it but it won't do it

    I need to erase my ipad and reset to factory settings in order to sell it but it won't allow me to do it and it keeps coming up with a passcode that it won't take either how do I get around this ?

    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Why wouldn't my iPod Have a reset option to reset to factory settings I believe I received a display iPod it came with games you can't play if you click on them it says for demonstration only and I can not download any apps or games wth do I do

    i bought this 3 months ago didn't open it or anything I know big idiot but it was for my daughters bday today she opens it and stuck to the back of it was a yellow sticker saying display model. What..... Ok so we charge it she can't wait to download her little grs and play and nope it won't let me download any apps or games so I tried to sync it with her brothers and no it won't so I google it  to find out how to reset to factory settings looked so easy should have known I go to settings then general and yep no reset option so I try the iTunes thing with the laptop nope didn't work I am ready to try the hammer you know where you continually beat the darn thing till you feel better ugh please any suggestions would be so appreciated

    You should be able to force it into recovery mode and restore it. Provided, that is, that it's not also activation locked. If there's an iCloud account set up on it with Find my iPod enabled, you're pretty much hosed.
    You may want to try contacting Amazon to see if you can return it. Was it actually sold by Amazon, or by a 3rd party? Amazon is getting to be as bad as eBay any more with all the 3rd party sellers.
    Amazon is NOT an authorized source for any Apple products. What you got was, as you have already figured out, a demo model. It was probably either liquidated along with the rest of the inventory from a brick and mortar retailer that went bust or possibly even stolen.

  • My Windows 7 laptop had to be reset to factory settings and iTunes was wiped. I have all my songs and playlists on my iPod. Is there anyway to transfer the songs back over, but storing the number of plays I have and carrying across my playlists too?

    My laptop had a few problems and it had to be reset to factory settings. Meaning my iTunes was wiped clean and I had to reinstall it. My previous iTunes (and current iPod nano) has 13 playlists, over 2000 songs and a record of plays going back 2 years (which i would like back since a lot of my playlists are play based).
    I've followed guides online, and i've managed to get my songs from my iPod to my computer and thus onto iTunes again. But neither the play count, nor the playlists are transferring with these methods.
    Considering when I first bought this laptop I had to redo all my playlists and I KNOW how time consuming and bloody annoying it was I'd rather not do it again.
    Is there anyone that can give me a step by step guide of how to do this?
    I would GREATLY appreciate this, as at current i'm refusing to sync my iPod again as I am so desperate to cling onto the playlists and plays I have, which means no new songs...
    Please help if you can.

    The Ipod works fine.
    Battery charges regularly with the occasional glitch.
    Running iTunes 11.1.1.11
    I figured a Nano would probably connect in a simpler way than the touch, but only have a couple computers and cables to test.
    I've reinstalled iTunes, but not the full suite, and not all traces. I will attempt this, but I suspect its related to my touch. I was able to connect other iphones to my itunes without issue, using the same cable.

  • IPod Classic (7th Generation) won't reset to factory settings...

    Hi, I have a Apple iPod classic 160 GB Black (7th Generation). I had tried to sync it to my MacBook Pro, which the iPod was set up with, will not show up in iTunes. I will get an error message "The iPod "iPod" could not be restored because it could not be found." Then I'll get another error message "iTunes cannot read the contents of the iPod " Chris' Classic 160 iPod." Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." When I go to "About this iPod" it shows that there are no songs, movies, photos, podcasts or contacts. There are four games loaded on the iPod. But, it shows 41.5 GB used and 107 GB free.
    This is what I have done up to this point:
    Disconnect and reconnect your iPod to iTunes, and then attempt to restore or update the iPod again. Also, I've tried other USB cords.
    Restart your computer and then attempt to restore or update the iPod again.
    Try connecting your iPod to a different USB port, and then attempt to restore or update the iPod again. Connecting to a USB 2.0 port is recommended. For Windows computers, refer to Identifying USB 2.0 ports on your computer for instructions.
    Remove any USB devices not manufactured by Apple that you have connected to your computer (it is not necessary to remove your keyboard or mouse). Then, attempt to restore or update the iPod again.
    Update to the latest version of iTunes, and then attempt to restore or update the iPod again.
    How do I clear out that 41.5 GB from the iPod? What can I do to reset the factory settings on the iPod?

    Do the iPod disk diagnostic on your iPod, as in this excellent earlier post by tt2.
    It wont fix your problem, but help us in troubleshooting.
    then, Use Disk Utility->FirstAid->Repair ( may take 30 minutes )
    Failing that Disk Utility -> Erase
    This will reformat the iPod ( try using FAT32, instaed of HFS+) may take 4 hours.

  • My ipod screen wont slide to unlock and i have just reset it to factory settings, help!

    my ipod screen wont slide to unlock and i have just reset it to factory settings, help!

    Seems like a hardware problem.  An appointment at the Genius Bar of an Apple store is in order.

  • Hello..i have IPhone 4S i did reset to factory settings by fault and till now after a 2 hours there is nothing just a waiting icon in the middle of the screen and none of home or turn off button are response so i do need your help plz

    hello..i have IPhone 4S i did reset to factory settings by fault and till now after a 2 hours waiting (as known it takes a 1 to 2 minutes maximum) there is nothing just a blank screen and a running waiting icon in the middle of the screen and none of home or turn off button are responsed so i do need your help plz & thanks in advance..

    Try to reset it by holding the power an home buttons at the same time until you see the Apple logo, then release.  If it won't reset, you'll probably have to force it into recovery mode and restore it, as explained here: http://support.apple.com/kb/ht1808.

  • HT201263 My phone screen is cracked and my LCD is broken.  I need to reset to factory settings before I discard it, how can I do this?

    My phone screen is cracked and my LCD is broken.  I need to reset to factory settings before I discard it, how can I do this?  I was able to get it into recovery mode, I unconnected it from my Find my iPhone (i couldn't erase that way because I can't connect to WIFI with the screen not working).  I clicked restore iPhone from iTunes, but it's been sitting on "Contacting the iPhone software update server..." for over 40 minutes.  Should I restart this process or is it supposed to take a really long time?  Thanks!

    My phone LCD is broken and I need to reset to factory settings before I discard it like how you did earlier but how do you got into recovery mode to unconnected it from your Find My iPhone as I can't connect to WIFI with the screen not working?

  • Hi, I have an ipod classic that was synch to itunes on my laptop. Laptop got a virus, so I reset to factory settings. Downloaded itunes, it recognises my ipod, but does not synch

    Hi, I have an ipod classic that was sync to itunes on my laptop. Laptop got a virus, so I reset to factory settings. Downloaded itunes, it recognises my ipod, but does not sync. Not sure how to now sync itunes and ipod

    Restart your computer and attempt to restore again.

  • IPhone 4s update was interrupted and message said phone had to be reset to factory settings.  Lost all photos from phone in process of transferring to pc.  Copy of my backup overroad that phone and all the old data and photos are gone.

    My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings.  It said it was an un setup phone and needed plugged in to iTunes.  With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine.  His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened.  They don't show up on the pc now either since the sycn wasn't finished.  Is there a way to get them back?  When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even. 

    Error -1 indicates a hardware issue with the device.
    Read here > http://support.apple.com/kb/TS3694
    The device should still have warranty but unfortunately any service needs to be done in the US.
    Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Is it possible for you to send the device home and have a family member take it to the Apple Store?

Maybe you are looking for