30gb vid not being recognized by comp/itunes

I have searched the forum for the last 3 hours looking for any info but people hav similar probs but not the same, when i put in my ipod it freezes my comp out for about 5 mins then a autoplay folder appears with a little flashlight. I have left this on for almost 3 hours thinking it was doing something it wasn't. I can not reset my ipod using the ipod settings updater as it doesn't reconize a ipod is connected. please help !!!!!!!!

See if anything in this troubleshooting article helps: iPod missing in My Computer and in iTunes

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