30gb Zen Vision M problem

Hi, I'm currently running Vista and my Zen Vsion M upto now has been working fine.
My firmware version is .30.02
Recently, everytime I transfer media from my computer to the player, the transfer is normally unsucessful or for example, half an album is transfered. (I then receive a message about skipping the transfer as the device has stopped being recognised),
I therefore tried to "clean up" the player and then formated it via the recovery mode. However this hasn't helped at all, I'm now I'm stuck trying to transfer media to the player.
The only time the player seems to be able to transfer media is immediately after it has "rebuilt" itself, after I use the reset button.
But after about albums worth of transferring, I get the message about skipping/skip all/cancel, after I receive this message the player is then unrecognisable to the computer and will only be recognised again after being reset once or twice.
I've also tried downloading the firmware MP3 recovery tool, however everytime I try to upgrade, I receive the message: "Upgrade failed!"
Is there anyway one can upgrade the player's firmware without using the MP3 recovery tool?
Or does ?anyone have any better suggestions?
Many thanks, jamflan

jamflan wrote:
Hi, I'm currently running Vista and my Zen Vsion M upto now has been working fine.
My firmware version is .30.02
Recently, everytime I transfer media from my computer to the player, the transfer is normally unsucessful or for example, half an album is transfered. (I then receive a message about skipping the transfer as the device has stopped being recognised),
I therefore tried to "clean up" the player and then formated it via the recovery mode. However this hasn't helped at all, I'm now I'm stuck trying to transfer media to the player.
The only time the player seems to be able to transfer media is immediately after it has "rebuilt" itself, after I use the reset button.
But after about albums worth of transferring, I get the message about skipping/skip all/cancel, after I receive this message the player is then unrecognisable to the computer and will only be recognised again after being reset once or twice.
I've also tried downloading the firmware MP3 recovery tool, however everytime I try to upgrade, I receive the message: "Upgrade failed!"
Is there anyway one can upgrade the player's firmware without using the MP3 recovery tool?
Or does ?anyone have any better suggestions?
Many thanks, jamflan?
Sounds like your hardri've is failing & will need replacing. Not hard to do & less exspensi've than buying a new player with all the features it has. This site has all you need including how to do it. On the left side of that page checkout the You Tube channel link http://www.thegadgetdr.com/Creative-...Parts-s/25.htm

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