30p with a Canon XA10 - need help with Final Cut 7 "FIELD DOMINANCE" setting and an explanation of "drop frames". Thank you!!

I shot footage using a Canon XA10 and there are issues with the HD quality not looking as crisp as it should.  I am trying to make sure the settings in Final Cut are right.  Need help confirming what should be in "Field Dominance" --- have seen discussions about making sure it's set to "none" but I'm confused as to what to do. 
Also someone suggested I use "drop frames" to change from 30p to 24p within Final Cut.  He couldn't explain how to do it so any input appreciated as well as any thoughts on whether this is a good option to try.

If you're shooting 30p, field dominance should be set to none.   Since you need to use log and transfer to bring this material in to fcp, I would assume it would be set correctly automatically.  Are you sure you've set the camera properly?
Drop frames will not change 30 p to 24p.   Dropframe timecode simply refers to the number assigned to each frame which drops an occasional number (not any frames) so the timecode duration is the actual duration, since 30p videoi is actually 29.97 frames per second which each frame assigned a timecode number. 
This is very basic video stuff and requires some basic knowledge of video.  Wikipedia is a pretty good resource for much of this stuff plus there are lots of great resources on the web.  Look up interlaced and progressive video, 24p and 30p. 
And as far as judging quality, you can only get an accurate view of the quality in fcp when you have a video card attached to a video monitor.  The viewer and canvas are only an approximation of what the quality is.  Minimally, set the canvas or viewer to 100% to get a better approximation of the quality. 

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        Feb 20 11:49:11 Google Chrome He (map: 0xffffff8022a63690) triggered DYLD shared region unnest for map: 0xffffff8022a63690, region 0x7fff8aa00000->0x7fff8ac00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
        Feb 20 11:59:29 Sandbox: fontworker(1671) deny file-read-data /Library/Fonts/MyriadPro-LightCond.otf
        Feb 20 11:59:29 Sandbox: fontworker(1671) deny file-read-data /Library/Fonts/MyriadPro-LightCondIt.otf
        Feb 20 12:08:01 ARPT: 8890.600067: MacAuthEvent en1   Auth result for: 00:19:92:35:7d:e1 Auth request tx failed
        Feb 20 12:08:01 ARPT: 8890.950534: MacAuthEvent en1   Auth result for: 00:19:92:35:03:01 Auth timed out
    System log
        Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
        Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
        Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
        Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
        Feb 20 11:24:49 WindowServer: CGXGetConnectionProperty: Invalid connection 125827
        Feb 20 11:25:05 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.
        Feb 20 11:28:01 WindowServer: WSGetSurfaceInWindow Invalid surface 489574406 for window 1303
        Feb 20 11:28:01 WindowServer: WSGetSurfaceInWindow Invalid surface 489574406 for window 1303
        Feb 20 11:28:01 WindowServer: WSGetSurfaceInWindow Invalid surface 489574406 for window 1303
        Feb 20 11:28:49 WindowServer: WSBindSurface Invalid surface 723885656 for window 1311
        Feb 20 11:29:13 fseventsd: event logs in /Volumes/WDA_1T/.fseventsd out of sync with volume.  destroying old logs. (461 2 59825)
        Feb 20 11:29:13 fseventsd: log dir: /Volumes/WDA_1T/.fseventsd getting new uuid: UUID
        Feb 20 11:30:16 bird: Assertion failed: ![_xpcClients containsObject:client]
        Feb 20 11:30:16 bird: Assertion failed: ![_xpcClients containsObject:client]
        Feb 20 11:32:32 bird: Assertion failed: ![_xpcClients containsObject:client]
        Feb 20 11:32:32 bird: Assertion failed: ![_xpcClients containsObject:client]
        Feb 20 11:32:32 bird: Assertion failed: ![_xpcClients containsObject:client]
        Feb 20 11:36:11 WindowServer: _CGXSetWindowHasKeyAppearance: Operation on a window 0x18 requiring rights kCGSWindowRightOwner by caller Dashboard
        Feb 20 11:36:11 WindowServer: _CGXSetWindowHasMainAppearance: Operation on a window 0x18 requiring rights kCGSWindowRightOwner by caller Dashboard
        Feb 20 11:41:24 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1532]
        Feb 20 11:43:40 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Feb 20 11:43:40 Mail: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Feb 20 12:01:17 WindowServer: WSGetSurfaceInWindow Invalid surface 710322265 for window 1327
        Feb 20 12:04:39 fseventsd: implementation_removed_client: did not find client 0x7f9eec210660 for path = '/.docid'
        Feb 20 12:11:28 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[2262]
    Console log
        Feb 15 12:07:08 ReportCrash: Invoking spindump for pid=644 wakeups_rate=158 duration=285 because of excessive wakeups
        Feb 15 12:55:36 ReportCrash: Invoking spindump for pid=754 wakeups_rate=200 duration=225 because of excessive wakeups
        Feb 15 13:59:55 ReportCrash: Invoking spindump for pid=913 wakeups_rate=186 duration=242 because of excessive wakeups
        Feb 15 16:54:59 ReportCrash: Invoking spindump for pid=964 wakeups_rate=188 duration=240 because of excessive wakeups
        Feb 16 10:35:10 ReportCrash: Invoking spindump for pid=1059 wakeups_rate=337 duration=134 because of excessive wakeups
        Feb 16 10:51:21 ReportCrash: Invoking spindump for pid=1080 wakeups_rate=161 duration=280 because of excessive wakeups
        Feb 16 11:59:13 ReportCrash: Invoking spindump for pid=1168 wakeups_rate=243 duration=186 because of excessive wakeups
        Feb 16 12:02:57 ReportCrash: Invoking spindump for pid=1175 wakeups_rate=382 duration=118 because of excessive wakeups
        Feb 16 13:07:53 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.ic.searchinstaller/Cache.db is NOT valid.  Unable to determine schema version.
        Feb 16 13:07:53 nsurlstoraged: ERROR: unable to determine file-system usage for FS-backed cache at /Users/USER/Library/Caches/com.ic.searchinstaller/fsCachedData. Errno=13
        Feb 16 13:22:31 ReportCrash: Invoking spindump for pid=2237 wakeups_rate=326 duration=139 because of excessive wakeups
        Feb 16 14:17:37 ReportCrash: Invoking spindump for pid=2420 wakeups_rate=228 duration=198 because of excessive wakeups
        Feb 16 14:33:29 ReportCrash: Invoking spindump for pid=2438 wakeups_rate=240 duration=188 because of excessive wakeups
        Feb 16 14:46:36 ReportCrash: Invoking spindump for pid=2454 wakeups_rate=305 duration=148 because of excessive wakeups
        Feb 17 12:58:26 ReportCrash: Invoking spindump for pid=2894 wakeups_rate=689 duration=66 because of excessive wakeups
        Feb 17 13:13:41 ReportCrash: Invoking spindump for pid=2914 wakeups_rate=487 duration=93 because of excessive wakeups
        Feb 17 16:54:57 ReportCrash: Invoking spindump for pid=1965 wakeups_rate=162 duration=278 because of excessive wakeups
        Feb 18 13:50:58 ReportCrash: Invoking spindump for pid=3869 wakeups_rate=160 duration=282 because of excessive wakeups
        Feb 19 08:17:10 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid.  Unable to determine schema version.
        Feb 19 14:59:30 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid.  Unable to determine schema version.
        Feb 19 15:04:57 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid.  Unable to determine schema version.
        Feb 19 15:18:06 osascript: Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types:  dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found.  Did find:
        /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
        Feb 19 16:50:23 ReportCrash: Invoking spindump for pid=3308 wakeups_rate=189 duration=239 because of excessive wakeups
        Feb 20 09:24:49 nsurlstoraged: The read-connection to the DB=/Users/USER/Library/Caches/com.apple.icloud.fmfd/Cache.db is NOT valid.  Unable to determine schema version.
    Daemons
        com.adobe.fpsaud
        com.adobe.versioncueCS3
        com.ambrosiasw.ambrosiaaudiosupporthelper.daemon
        com.apple.watchdogd
    Agents
        [email protected]
        - status: 78
        com.apple.Finder
        - status: -15
        com.google.keystone.user.agent
        com.jdibackup.ZipCloud.autostart
        - status: 1
        com.jdibackup.ZipCloud.notify
        - status: 1
    User login items
        RED Watchdog
        - /Applications/REDCINE-X Professional/Utilities/RED Watchdog.app
        GrowlHelperApp
        - /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app
        GrowlHelperApp
        - /Users/USER/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelp erApp.app
        iTunesHelper
        - missing value
        QmasterStatusMenu
        - /Incompatible Software/Apple Qmaster.prefPane/Contents/Resources/QmasterStatusMenu.app
        SpyderUtility
        - /Applications/Datacolor/Spyder3Elite/Support/SpyderUtility.app
        Spyder3Utility
        - /Applications/Datacolor/Spyder3Elite/Spyder3Utility.app
        Google Drive
        - /Applications/Google Drive.app
        Google Chrome
        - /Applications/Google Chrome.app
    Firefox extensions
        Live PageRank
        Web Developer
        Exif Viewer
    iCloud errors
        bird 418
        cloudd 65
    Continuity errors
        sharingd 21
    Restricted files: 335
    Lockfiles: 48
    Contents of /Library/LaunchDaemons/com.adobe.versioncueCS3.plist
        - mod date: Oct 20 14:05:00 2009
        - checksum: 714202969
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>GroupName</key>
        <string>wheel</string>
        <key>Label</key>
        <string>com.adobe.versioncueCS3</string>
        <key>OnDemand</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/Adobe/Adobe Version Cue CS3/Server/bin/VersionCueCS3d</string>
        </array>
        <key>RunAtLoad</key>
        <false/>
        <key>ServiceDescription</key>
        <string>Adobe Version Cue CS3</string>
        <key>UserName</key>
        <string>root</string>
        </dict>
        </plist>
    Contents of /Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
        - mod date: Dec 21 11:32:33 2012
        - checksum: 1980407752
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.ambrosiasw.ambrosiaaudiosupporthelper.daemon</string>
        <key>ProgramArguments</key>
        <array>
        <string>/System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/amb rosiaaudiosupporthelper</string>
        </array>
        <key>KeepAlive</key>
        <false/>
        <key>Disabled</key>
        <false/>
        <key>LaunchEvents</key>
        <dict>
        <key>com.apple.iokit.matching</key>
        <dict>
        <key>AmbrosiaAudioSupport</key>
        <dict>
        <key>IOMatchLaunchStream</key>
        <true/>
        <key>IOProviderClass</key>
        <string>com_AmbrosiaSW_AudioSupport</string>
        </dict>
        ...and 4 more line(s)
    Contents of /Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist
        - mod date: Aug 25 21:24:23 2010
        - checksum: 681742547
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.apple.qmaster.qmasterd</string>
        <key>ProgramArguments</key>
        <array>
        <string>/usr/sbin/qmasterd</string>
        </array>
        <key>OnDemand</key>
        <false/>
        </dict>
        </plist>
    Contents of /private/etc/hosts
        - mod date: Sep 20 11:46:00 2013
        - checksum: 1921340845
        127.0.0.1 localhost
        255.255.255.255 broadcasthost
        ::1             localhost
        fe80::1%lo0 localhost
    Contents of Library/LaunchAgents/[email protected]
        - mod date: Sep 15 12:18:45 2009
        - checksum: 2526625188
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>KeepAlive</key>
        <false/>
        <key>Label</key>
        <string>[email protected]</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>LowPriorityIO</key>
        <true/>
        <key>Nice</key>
        <integer>10</integer>
        <key>ProgramArguments</key>
        <array>
        <string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>
        <string>-l</string>
        <string>/Users/USER/Library/Logs/[email protected]</string>
        <string>-u</string>
        <string>@me.com</string>
        <string>-t</string>
        <string>SharedServices</string>
        <string>-s</string>
        </array>
        ...and 4 more line(s)
    Contents of Library/LaunchAgents/com.google.keystone.agent.plist
        - mod date: Nov 28 13:56:29 2014
        - checksum: 3826001454
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.google.keystone.user.agent</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>ProgramArguments</key>
        <array>
         <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
         <string>-runMode</string>
         <string>ifneeded</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>3523</integer>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
        <key>StandardOutPath</key>
        <string>/dev/null</string>
        </dict>
        </plist>
    Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
        - mod date: Feb 19 15:00:08 2015
        - checksum: 2356528749
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
            <key>Label</key>
            <string>com.jdibackup.ZipCloud.autostart</string>
            <key>ProgramArguments</key>
            <array>
                <string>open</string>
                <string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
                <string>-n</string>
                <string>--args</string>
                <string>9</string>
                <string>-l</string>
            </array>
            <key>StandardOutPath</key>
            <string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
            <key>StandardErrorPath</key>
            <string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
            <key>RunAtLoad</key>
            <true/>
        </dict>
        </plist>
    Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
        - mod date: Feb 19 15:00:08 2015
        - checksum: 1841511774
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
            <key>Label</key>
            <string>com.jdibackup.ZipCloud.notify</string>
            <key>ProgramArguments</key>
            <array>
                <string>open</string>
                <string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
                <string>--args</string>
                <string>7</string>
                <string>1</string>
            </array>
            <key>StandardOutPath</key>
            <string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
            <key>StandardErrorPath</key>
            <string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
            <key>StartInterval</key>
            <integer>1200</integer>
            <key>RunAtLoad</key>
            <false/>
        </dict>
        </plist>
    Extensions
        /System/Library/Extensions/AmbrosiaAudioSupport.kext
        - com.AmbrosiaSW.AudioSupport
        /System/Library/Extensions/FAMProtocol.kext
        - com.sony.protocol.prodisc
        /System/Library/Extensions/JMicronATA.kext
        - com.jmicron.JMicronATA
        /System/Library/Extensions/prodisc_fs.kext
        - com.sony.filesystem.prodisc_fs
    Applications
        /Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app
        - com.adobe.distiller
        /Applications/Adobe Acrobat 8 Professional/Acrobat Uninstaller.app
        - com.adobe.Acrobat.Uninstaller
        /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app
        - com.adobe.Acrobat.Pro
        /Applications/Adobe Bridge CS3/Bridge CS3.app
        - com.adobe.bridge2
        /Applications/Adobe Device Central CS3/Device Central.app
        - com.adobe.devicecentral.application
        /Applications/Adobe Dreamweaver CS3/Dreamweaver.app
        - com.adobe.dreamweaver-9.0
        /Applications/Adobe Extension Manager/Extension Manager.app
        - com.adobe.ExtensionManager
        /Applications/Adobe Fireworks CS3/Adobe Fireworks CS3.app
        - com.macromedia.fireworks
        /Applications/Adobe Flash CS3 Video Encoder/Adobe Flash CS3 Video Encoder.app
        - com.macromedia.FLVEncoder
        /Applications/Adobe Flash CS3/Adobe Flash CS3.app
        - com.adobe.flash-9.0-en_us
        /Applications/Adobe Flash CS3/Players/Debug/Flash Player.app
        - com.macromedia.Flash Player.app
        /Applications/Adobe Flash CS3/Players/Debug/Install Flash Player 9 UB.app
        - com.MindVision.VISEX
        /Applications/Adobe Flash CS3/Players/Flash Player.app
        - com.macromedia.Flash Player.app
        /Applications/Adobe Flash CS3/Players/Release/Flash Player.app
        - com.macromedia.Flash Player.app
        /Applications/Adobe Flash CS3/Players/Release/Install Flash Player 9 UB.app
        - com.MindVision.VISEX
        /Applications/Adobe Help Viewer 1.0.app
        - com.adobe.Adobe Help Viewer
        /Applications/Adobe Help Viewer 1.1.app
        - com.adobe.Adobe Help Viewer
        /Applications/Adobe Illustrator CS3/Adobe Illustrator.app
        - com.adobe.illustrator
        /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Analyze Documents.localized/Analyze Documents.app
        - N/A
        /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Calendar.localized/Make Calendar.app
        - N/A
        /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Collect for Output.localized/Collect for Output.app
        - N/A
        /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Contact Sheet Demo.localized/Contact Sheets.app
        - N/A
        /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Export Flash Animation.localized/Export Flash Animation.app
        - N/A
        /Applications/Adobe Illustrator CS3/Scripting.localized/Sample Scripts.localized/AppleScript/Web Gallery.localized/Web Gallery.app
        - N/A
        /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app
        - com.adobe.Photoshop
        /Applications/Adobe Premiere Pro CS3/Adobe Premiere Pro CS3.app
        - com.adobe.AdobePremierePro
        /Applications/Adobe Stock Photos CS3/Adobe Stock Photos CS3.app
        - com.adobe.stockphotos-1.5
        /Applications/Audacity/Audacity.app
        - net.sourceforge.audacity
        /Applications/Beak.app
        - com.flyosity.beak
        /Applications/Buzzbird.app
        - org.buzzbird.buzzbird
        /Applications/Celtx.app
        - ca.greyfirst.celtx
        /Applications/Datacolor/Spyder3Elite/Spyder3Elite.app
        - com.datacolor.spyder3elite
        /Applications/Datacolor/Spyder3Elite/Spyder3Utility.app
        - com.datacolor.spyder3utility
        /Applications/Datacolor/Spyder3Elite/Support/SpyderUtility.app
        - com.datacolor.spyderutility
        /Applications/Disk Inventory X.app
        - com.derlien.DiskInventoryX
        /Applications/Epson Software/Print CD/Print CD.app
        - jp.co.epson.PrintCD2
        /Applications/FileZilla.app
        - de.filezilla
        /Applications/FlashVideo Converter.app
        - com.geovid.
        /Applications/Gorilla Folder/Gorilla Program 4.0.0/Gorilla 4.0.0
        - N/A
        /Applications/HandBrake.app
        - org.m0k.handbrake
        /Applications/Levelator.app
        - org.conversationsnetwork.levelator
        /Applications/OpenOffice.org.app
        - org.openoffice.script
        /Applications/RecBoot.app
        - com.lepidu.RecBoot
        /Applications/Smultron.app
        - org.smultron.Smultron
        /Applications/TouchCopy.app
        - N/A
        /Applications/Uninstall MM Scheduling/Uninstall MM Scheduling.app
        - N/A
        /Applications/Utilities/Adobe Utilities.localized/Adobe Updater5/Adobe Updater.app
        - "com.Adobe.ESD.AdobeUpdaterApplication"
        /Applications/Utilities/Adobe Utilities.localized/ExtendScript Toolkit 2/ExtendScript Toolkit 2.app
        - com.adobe.estoolkit-2.0
        /Applications/Utilities/Bluetooth Firmware Update.app
        - com.apple.updaters.btfirmwareupdate201
        /Applications/Utilities/FAM Driver Tool.app
        - com.sony.famdrivertool
        /Applications/VLC.app
        - org.videolan.vlc
        /Applications/XDCAM Transfer.app
        - com.sony.bprl.xdcamtransfer
        /Applications/YouSendIt Desktop App.app
        - com.yousendit.YouSendIt
        /Applications/YouSendIt.app
        - com.yousendit.YouSendItExpress
        /Applications/gedit.app
        - org.gnome.gedit
        /Applications/iWork '08/Keynote.app
        - com.apple.iWork.Keynote
        /Applications/iWork '08/Numbers.app
        - com.apple.iWork.Numbers
        /Applications/iWork '08/Pages.app
        - com.apple.iWork.Pages
        /Developer/Applications/Utilities/MacPython 2.5/Build Applet.app
        - org.python.buildapplet
        /Developer/Applications/Utilities/Python 2.6/Build Applet.app
        - org.python.buildapplet
        /Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS4.2.sdk/System/Li brary/CoreServices/MobileStorageMounter.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS4.2.sdk/System/Li brary/CoreServices/SpringBoard.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS4.2.sdk/System/Li brary/CoreServices/VoiceOverTouch.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.0/Symbols/System/Library /CoreServices/SpringBoard.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.0/Symbols/System/Library /CoreServices/VoiceOverTouch.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.2/Symbols/System/Libra ry/CoreServices/SpringBoard.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.2/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.3/Symbols/System/Libra ry/CoreServices/SpringBoard.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1.3/Symbols/System/Libra ry/CoreServices/VoiceOverTouch.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1/Symbols/System/Library /CoreServices/SpringBoard.app
        - N/A
        /Developer/Platforms/iPhoneOS.platform/DeviceSupport/3.1/Symbols/System/Library /CoreServices/VoiceOverTouch.app
        - N/A
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    Well, thanks for writing back...just so you know...I started using Adobe products in 1987, ...yeah...back then...like Illustrator 1 & 9" B&W Macs ...John Warnock's Helvetica's....stuff like that...8.5 x 11 LaserWriters...all that good stuff...I still have some of it working on a mac...much of it was stuff I bought. some stuff I did not...I'm not a big fan of this "cloud" thing Adobe has foisted upon the creatives of the world...which I'm sure you can tell...but the functionality and usefulness of your software can not be disputed, so feel free to do whatever we will continue to pay for, ...I am very impressed with CC PS on the 64 bit PC and perhaps I will end up paying you the stipend that you demand for the other services.
    So  I guess that brings us to our problem.. a few years back and at the height of the recession and near bankruptcy myself,  I was damn lucky and hit on something and began a small arts and crafts supply service to sell my products online to a very "niche market" ...I had a unique product and still sell that product (plus others) online...My website is www.vinylcouture.com...Strange? Yes...but there is a market it seems, for everything now, and this is the market I service...Catagorically, these are 99%+ women that use these "adhesive, sticky backed vinyl products"  to make different "craft items" that are just way too various and numerous to go into... generally older women, women who are computer illiterate for the most part...and all this is irrelevant to my problem, but I want you to have every bit of background on this and especially the demographic we are dealing with, so we can get right to the meat of the problem.
    OK...So about two years ago, I decided to offer a "plain sheet" product of a plain colored "stick back" vinyl... it is available in multiple quantities of packs ( like 5 pieces, 10 pieces, 15 pieces, in a packi  & so on)...and if you are still on my site.. go to any  "GO RIGHT TO OUR ORDER PAGE"  button, scroll down a little...and then to the "PLAIN VINYL" section...you will see the Weebly website order process.) You can back out from here, I think,..but, anyway this product is available in 63 colors + or - a few. So then the problem is,  how do they select their individual colors within that (whatever) pack?... .
    So my initial idea was to enable a "selection form" for these "colors" that would be transmitted to me via email as 'part" of the "order process".. We tried getting our customers to submit a  " a list" ( something my competitiors still do, lol, poor bastards)......but that..is just unbelievable..I can't even begin to tell you what a freakin' nightmare that was...these people cannot even count to 10, much less any higher... figuring out what colors to list and send me... well, lets just say, it wasn't working......I had to figure out a better way...Something had to be done.
    So after thinking this all out,  and yeah...due to my total ignorance, i figured that we could make a form with Live Cycle Designer (Now Forms Central)...(back then something that was bundled with Adobe Acrobat Pro), I believe, and thats what this thing was authored in... and it would be all good...LOL!
    Well not so simple...as you well know, Adobe Acrobat would NOT LET YOU EMAIL anything from itself.....it just wouldn't work (and I know why, and all that hooey), but not being one to take NO for answer,.I started looking for a way to make my little gizmo work.. So I found this company that said they can "hijack" (re-direct actually) the request to email, bypass the wah-wah, and re-transmit it to the proper parties.....for less than $100 a year,  I think...its called http://pdf-fillableforms.com/.
    A nice gentleman named Joseph Silva helped us program the thing to go to his servers and back out. Please dont hassle them...I need them...for now..it basically does work...try it...you should get back a copy of the form that you filled out...good luck however,  if you're on MAC OSX or similar...
    I have included a copy of both of our forms (and feel free to fill it out and play with it)...just put test somewhere on it...(and you must include YOUR email or it will balk)..they are supposed to be mostly identical, except one seems to be twice as large....generating a 1.7 meg file upon submission, while the other one only generates a 600K file or so...thats another issue for another day or maybe you can advise on that also...
    OK so far so good......In our shop, once Grandma buys a 10 pack (or whatever), Only then she gets to the link on her receipt page ro the relevant "selection form" ,(this prevents "Filling and Sending"  with "no order" and "no payment", another early problem we had)... which they can click on and it will usually download and open up on their device if all goes well...Then our little form is supposed to be fillable and is supposed to ADD UP all the quantities, so grandma knows how many she is buying and so forth right on the fly,  and even while she changes her mind..., and IT'S LARGE so grandma can see it, and then it TOTALS it all up for them, ( cause remember, they can NOT add)..,  except there is a programming bug (mouse-click should be a mouse-up probably or something..) which makes you click in the blank spaces to get to a correct TOTAL...about 70-80% of our customers can enable all these features and usually the process completes without problems for them especially on PC's running Windows OS and Acrobat Reader X or XI...at least for most... Unfortunately it is still not the "seamless process" I would like or had envisioned for the other folks out there that do have trouble using our form....  Many folks report to us the following issues that we know of.  First of all it takes too much time to load up...We know its HUGE...is there anyway that you can see, to streamline this thing? I would love for it to be more compact...this really helps on the phones and pads as I'm sure you well know.
    Some just tell us,"it WON'T work"....I believe this is because they are totally out of it and dont even have Adobe Reader on their machine, & don't know how to get it ( yes, we provide the links).....or it's some ancient version....no one can stop this one...
    It almost always generates some kind ( at least one time)  of "error message" which we do warn them about..., telling one,  basically that "Acrobat doesnt even like this happening at all, and it could be detrimental to ones computer files", blah-blah...(this freaks grandma out really bad)...& usually they end up not even trying to send it...  and then I get calls that even you wouldn't believe...& If they DO nut up and push the Red "Submit Form" button, it will usually send the thing to us (and also back to them at the "required email address" they furnished on the form, thats what the folks at the "fillable forms place" do) so, if it's performing it's functions, why it is having to complain?. What are we doing wrong?....and how can I fix it?...Will re-compiling it or saving it as a newer version of "FormsCentral" correct any of these problems ?
    Ok, so that should keep you busy for a minute and we can start out with those problems...but the next thing is, how can I take advantage of YOUR re-direct & hosting services?, And will it get rid of the error messages, and the slowness, and the iOS incompatibilities ? (amazingly,  the last iOS Reader version worked almost OK.. but the newest version doesnt seem to work with my form on my iphone4)  If it will enable any version of the iOS to send my form correctly and more transparently, then it might be worth the money...$14.95 a MONTH you say. hmmmmm...Better be good.
    Another problem is, that I really don't need 5000 forms a month submitted. I think its like 70-100 or less....Got any plans for that?  Maybe I'm just not BIG ENOUGH to use Adobe's services, however in this case, I really don't care whose I do use as long as the product works most correctly for my customers as well as us. Like I said, If I'm doing the best I can, I won't change anything, and still use the other third party, If Adobe has a better solution, then i'm all for that as well. In the meantime, Thanks for any help you can provide on this...
    Michael Corman
    VinylCouture.com
    (706) 326-7911

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