32 bit PS CC installed by error.

The 32 bit version of Photoshop CC was installed on my 64 bit computer when I downloaded it a week ago. How do I un install that version and install the 64 bit version? I have a PC based computer. I have signed out of PS CC and looked to re-download but there is no option for that. Do I need to formally delete the program. Will it then allow me to re install with a download?

With your comments I did resolve the issue. After I installed PS CC last week I created a shortcut on the desk top and inadvertently did that for the 32 bit version. So each time I opened the program from the desktop it opened the 32 bit version. I deleted the 32 bit shortcut and created a 64 bit one. Problem solved! Thanks.

Similar Messages

HT1349 Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."

Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
Ron

See Troubleshooting issues with iTunes for Windows updates.
tt2

I have windows 7 64 bit, but i-tunes 10.5 will not install, an error keeps popping up. I could live without the update, but my i-phone is not recognized anymore

I have windows 7 64 bit, but i-tunes 10.5 will not install, an error keeps popping up. I could live without the update, but my i-phone is not recognized anymore

I've got the same problem and can't find a fix...

HT1349 Win 7 64 bit: iTunes won't install, get error code 2324 or installer says I am not logged on as administrator: only one user and it is an administrator user.

Win 7 64 bit: iTunes won't install, get error code 2324 or installer says I am not logged on as administrator: only one user and it is an administrator user.

Hey there k8ei,
Thank you for using Apple Support Communities
I found this article for you to help troubleshoot installing iTunes named Trouble installing iTunes or QuickTime for Windows found here http://support.apple.com/kb/HT1926.
Here is a general overview on where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
All the very best,
Sterling

Itunes install issues error 7 - Windows error 193

Gents,
I am using Windows 7, had iTunes for years no issues I couldn't solve myself, this time I need help.
When the last update of iTunes came on, I tried to update my version but couldn't do the update (I don't remember the error message details, it just said that I had to re-install iTunes).
So I cleared ITunes and all Apple related softwares from my computer (yes in the recommended order, and yes I rebooted in between) tried to re-installed (numerous times) and I always get the same error messageS:
"Couldn't install ITunes Error 7 (Windows error 193)" and also "ITunes helper was not installed correctly"
When running the installer I get the error message "Apple Mobile device failed to start", even if I ignore this message during the install, I am unable to open iTunes once the install is done. (the install goes through and says install finished).
Note: I also tried to "fix" during the install, it didn't work.
Context / Trials / Notes:
- I tried to "repair" the Apple Mobile Device in programs (unsuccessfully)
- I had 2 Apple Mobile Device services, so after a complete un-install and reboot, I manually (command prompt) remove the last service
- In all my un-install attempts I went on the C: drive and made sure ALL folders were cleared of apple / iTunes traces. Delete ITunes setup file, empty the recycle bin of course, reboot etc)
- Windows is up-to-date - No viruses (using Malwarebyte/ AVG & Spybot).
I am at a loss, spent a lot of hours on the computer and on forums, but couldn't find the fix.
I would greatly appreciate your help, this is getting on my nerves and I really need to change the music on my iphone ! (lol)
thank you in advance

If the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
Disabling your AV during installation may sometimes help.
tt2

Is it possible to have 64-bit 11g Full Install and 32-Client on 1 computer?

Here's why I ask:
I have installed a full 64-bit 11g R2 install on my Windows 7 D: drive, installed two DB's, worked great. Then I realized application I need to support (Cognos 10.1) requires 32-bit client (for drivers) so I installed the 11g client also on D: drive as well (for space reasons).
My problem is that my registry only shows one ORACLE_HOME--the 64-bit full install whereas Cognos reqs to point to 32-bit client.
My sqlplus in the 64-bit OH worked fine (D:\oracle\app\dock\product\11.2.0\dbhome_1\BIN\sqlplus.exe) whereas the 32-bit client sqlplus (D:\oracle\client\app\dock\product\11.2.0\client_1\BIN\sqlplus.exe) did not work. The error was:
SQL*Plus: Release 11.2.0.1.0 Production on Mon Sep 26 18:02:30 2011
Copyright (c) 1982, 2010, Oracle. All rights reserved.
Enter user-name: cognos
Enter password:
ERROR:
ORA-12560: TNS:protocol adapter error
Any login id (sys, system, etc) gave same error. 64-bit sql-plus worked fine. If I opened a cmd prompt and navigated to the 32-bit sqlplus under the client this WOULD work to login (but then I noticed it was using the 64-bit ORACLE_HOME and PATH settings if I typed set). In order to fix Cognos, I changed my ORACLE_HOME and path to point to the 32-bit client (i.e. from D:\oracle\app\dock\product\11.2.0\dbhome_1 to
ORACLE_HOME = D:\oracle\client\app\dock\product\11.2.0\client_1
PATH = D:\oracle\client\app\dock\product\11.2.0\client_1\bin;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\ThinkPad\Bluetooth Software\;C:\Program Files\ThinkPad\Bluetooth Software\syswow64;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\
Guess what? This stopped both the 64-bit and 32-bit sqlplus from working, even after bouncing the computer. Now the listener (64-bit) OracleOraDb11g_home1TNSListener will also not start either.
Sooooo, I think I need to set the OH and PATH back to the 64-bit as that is what the Listener requires but any ideas how to get the 32-bit sqlplus to also work?!? The Cognos application appears to use the default server settings (most likely from ORACLE_HOME and Path) and in it I just type the name of the database and connection string, there's no real way to point it anywhere to differentiate. If it doesn't find 32-bit drivers it throws an error hence the reason I need the client sqlplus, etc to work.
Thanks in advance for any help!
Dave
Edited by: lo**** on Sep 26, 2011 4:20 PM

Duplicate post.
{thread:id=2290122}

Can't install Microsoft Visio Standard 2013 because I already have 64 bit Office 2010 installed

Here's what happened - Windows 7 64 bit Pro SP1
Work laptop had Office 2007 32 bit installed
Purchased Visio 2013 Standard on Amazon
Got a legitimate product key and followed the link to download the software - 32 bit, I believe
Installed Visio 2013 Standard 32 bit
Purchased Office 2010 Pro on Amazon
Got a legitimate product key and installation media - both 32 bit and 64 bit versions
Uninstalled Office 2007 32 bit. Did nothing to Visio 2013 Standard.
Installed Office 2010 Pro 64 bit
Had a problem with the laptop. The (un)help(ful) desk uninstalled Visio 2013 Standard. Found the problem was the antivirus (what the heck is Panda Antivirus anyways??)
Tried to reinstall Visio 2013 Standard, getting an error message saying it can't install because 64 bit Office has been detected. Now I can't find a link for Visio Standard 2013 64 bit. There is 64 bit Professional version, but my key for Standard
won't work for Professional.
Called MS tech support on Sunday and spent over an hour getting hung up on and bounced from call center to call center (tech support, store, pro support, home support, and back). Called back on Monday and finally was transferred to someone in tech
support, I believe, who said MS Visio 2013 Standard is only available in 32 bit. Is this true?

Hi，
Please try to use your live ID and product key download from the link:
http://office.microsoft.com/en-us/products/download-back-up-restore-microsoft-office-products-FX103427465.aspx
More reference:
http://support.microsoft.com/kb/302822/en-gb
Regards,
George Zhao
TechNet Community Support

Windows 64 bit cannot be installed

I Have MacBook Pro Retina display 13 inch dual-core i5 2.4GHz 8GB 256GB, When i'm installing windows 7 on Bootcamp show message error windows 64 bit cannot be installed i need to advise me a solution to this case ???? Mac OSX 10.9.1

Win 7 and 8 require a min of 20Gb but this assumes a minimum install and no other software.
If youre looking at adding other stuff then you need to increase it.
When you say youve selected a private space did you follow the correct proceedure to install by using the bootcamp assistant. Think about file format for the drive before you start as you have a couple of options.
NTFS are what is normally required by Windows but this will prevent you copying files too/from OSX
FAT will allow you to copy files between windows OSX
From memory I used FAT and then OSX/Windows converted it to NTFS during the process so I dont think you can ultimately use the drive from OSX unless you use a Virtual set up.
You may have set the drive up wrong ie set it up for 32bit or a wrong format for the 64bit windows system to use
Have a look at these links:
http://www.wikihow.com/Use-Boot-Camp
http://twocanoes.com/winclone/support/create-a-boot-camp-partition

Windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?

windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?

Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix?

The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix? I'm not able to roll back to the prior version, so I'm stuck in limbo.

There have been a number of problems with installing the latest iTunes on Windows 7 64-bit machines during the last couple of weeks. You might want to do a search on that topic and see if anyone has a solution. There have been various versions of the problem but a lot related to errors in the download package or failure to download.

How can I download itunes when I get the following errors...have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up..ituneshelper did not install correctly error 7

How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymac

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Tried to upgrade and after uninstalling and reinstalling several times, keep getting "procedure entry point could not be located in dynamic link library" followed by "iTunes was not installed properly" Error 7.....Help, please??

Tried to upgrade as instructed and after uninstalling and reinstalling (even back to the former iTunes which I was happy with)several times, keep getting message "Procedure entry point could not be located in dynamic link library" followed by "iTunes was not installed properly" "Error 7". Help, please??

Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. Unfortunately you neglected to include the detail of which dll is mentioned.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

JDK 6u11 64 bit fails to install

Hi guys, I'm having a bit of trouble installing JDK 6 update 11 Windows x64. I previously had some beta of version 10, but I uninstalled all copies of Java before installing this one. Unfortunately, I can't install update 11. I tried installing the JRE separately and that worked, but even then if I try to install the JDK afterwards and deselect the JRE the installation still fails. Any ideas? This is a pretty annoying problem for me. I know I could install the x86 version but I'm leaving that as a last resort, since the x64 builds used to work fine for me.

At face value, I'm thinking revert to the 32-bit version for now, and maybe try the x64 version of 6_12, when it becomes avaialable? Will that get you working again or do you require the x64 version for some specific development?
the x64 builds used to work fine for me.Are you attempting to run a 64-bit JRE on a 32-bit machine or the 32-bit flavour of XP? i.e. do you have 64 bit processor(s) AND the 64-bit version of XP?
a bit of trouble... the installation still fails...That's all a bit vague, isn't it... exactly what are you seeing? Error message(s)? Is there an installation-log-file? What's in it?
Is there a [bug report|http://bugs.sun.com/] on it? Have you looked for one?
Cheers. Keith.

When trying to run CS5 (64 bit) on Windows 7 get error failed to initlialize COOLTYPE ?

Hello,
When trying to run CS5 (64 bit) on Windows 7 get error failed to initlialize COOLTYPE ?
Any ideas ?
I tried re-installing CS5 Master collection but that failed as well.
Running out of ideas
Richard

I have the same problem, and while I can 'fix' it with the approach described here, I have to 'fix' it that way EVERY TIME I launch itunes. I suppose the lousy support for mainstream computers is apple's way of saying, 'well of course you can't use your phone, you're not living in a (TM) apple home (TM) please sell your existing home and purchase one from apple if you want your phone to work.' I never would have imagined that as a computer programmer it would be a multi-hour/failed installation process to get iTunes and the iPhone4 working properly. What a joke.

Install cache error

I'm trying to install itunes 10.6 on windows 7 home premium. it downloads the software and starts to install. I receive an error: "an error occurred while attempting to create the directory c:/program data/apple/installer cache" I click retry several times and no luck so I have to click cancel and it rollsback the installation. I have downloaded a new copy of the installer from another computer and receive the same error. I dropped the UAC on the system to none. That did not work, it give me the same error. I have tried renaming the Installer Cache to a temp name and when installing again, I the error says it doesn't have the permissions to create the directory. I have gone into the control panel and attempted to repair bonjour, itunes, apple mobile device support, apple software update and quicktime and all of them have reported "The system cannot find the file specified." I have tried running the install package with the right click Run as Administrator and the install cache error still occurs. I have check the security on the file and it has my user name and full control on the parent and all items below.
When I plug in my iphone or ipod, it asks about updating to 5.1, I click download only. I then receive an error window "There was a problem downloading the software for the iphone or ipod. The network connection could not be established"
I don't know if the two problems are related. I'm at a stand still have have no other ideas of what to try next. What suggestions might you have to solve this problem?
Thanks for the help!
Joel

I tried to rename the apple computer folder to _old and I received another error with another really funky folder name that looked like a SID. I renamed that and reran.
Crikey. Probably that number (in the folder name) was the SQUID ("squished GUID") for the iTunes installation (or possibly one of the other associated components being installed). In addition to the error 5, that brings us to a total of three of the more exotic things that could possibly happen in this sort of file-access-problem context.
So, excellent work on your part getting past all that. Many thanks for reporting back with your resolution, too.

32 bit PS CC installed by error.

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