3210 all-in-one access door will not close

I opened the access door to my 3210 printer to change ink cartriges and now the door will not close. It seems to be locked or jammed in the open position. This is a first in all of the ink changes I have done. Help. Is there any way to get this unlocked?

my access door won't close either.  did you find a solution.  please help.

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