3210 not recognized by a IMac running 10.10.1 for scanning

I'm attempting to hook up my 3210 to a new Mac running 10.10.1. It is connected by USB cable. I tried printing, and that works fine. If I try using Scan Picture via SP Device Manager I get the response that the scanner could not be initiallized and an error report window pops up. Scan Pro is greyed out for new scans. I even tried accessing the scanner from the print utility, and that didn't work. I did download the printer driver from your website yesterday.

Hi,
The HP Device Manager and the HP Scan Pro are very old applciations, those are intended for OS X 10.5 and not for later OS versions such as OS X Yosemite 10.10.. the driver you have downloaded is not intended for your OS
First click the Apple icon and then on App Store.
Click on Software Udpate, then the Top Store menu and click on Reload Page.
Install any listed HP Updates to ensure you have the latest drivers, then scan using Image Capture or preciew as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04467713&tmp_task=useCategory&cc=us&dlc=en&lc=e...
If you still experience issues, you will need to fully remove the incorrectly installed software and then install the correct one. for that go to Applications > Hewlett-Packard and click on Uninstall to remove any incompatible software which may prevent getting the correct one.
Next follow these steps to manually remove the incompatible drivers, expend the Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9 > Method two: Uninstall the printer software > Method two: Uninstall the printer software
section:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Once you are done, follow these steps to get the correct drivers installed:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04469325&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

HT1349 New 27 inch Thunderbolt 2nd monitor not recognized by 27inch imac running windows 7.

I have a 27 inch imac running windows 7 and just purchased a 27 inch Apple thunderbolt display to use as a second monitor. Ive connected the second monitor via a thunderbolt cable however it is not being recongnized by the imac on windows 7. The screen is just black. I've been to the Multiple monitors setup screen in the windows control panel and it does not detect the second monitor. I have boot camp version 5.05033 installed which I installed today. If I run the IOS 10 operating system the second display works OK.
The graphics card is a AMD Radeon HD 6970M card.
I notice that if I have the second monitor plugged into the thunderbolt port the imac will not start up. I have to disconnect the monitor and then the imac will boot up.
I mainly use windows (unfortunately) because I have software that won't run on a MAC so I really need this second monitor to work with Windows.
How can I get the second monitor Thunderbolt display to work on Windows 7.0 ?
Thank you
JB

iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program

External USB not recognized on my iMac (intel) in Disk Utility, Finder as well as in Terminal diskutil list but is listed in System Profile, which includes the location ID of 0xfa400000 / 5. Can the location ID be used to restore USB identity ?

My 1TB Seagate external USB not recognized by my iMac (intel) in Disk Utility, nor in Finder as well as in Terminal "diskutil list" but it is listed within the System Profile, which includes the location ID of 0xfa400000 / 5. Can the location ID be used to restore the identity of my external USB ?

Hello JNotorious,
Thank you for using Apple Support Communities.
For more information, take a look at:
USB and FireWire Quick Assist
http://support.apple.com/kb/ht1151
Have a nice day,
Mario

2nd Gen iPad Mini stopped working yesterday. Won't startup under and configuration and is not recognized by my iMac.

2nd Gen iPad Mini stopped working yesterday. Won't startup under and configuration and is not recognized by my iMac. I believe it upgraded itself to iOS 8 (????)

Hey Kenneth,
So it sounds as if your iPad is not responding at all when you try to turn it on, is that correct? If so, I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you get it to start up and it is still not recognized by iTunes on your Mac, use the steps in this article to troubleshoot that issue -
If you don't see your connected device in iTunes for Mac - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

I have an older HP5550C flatbed scanner that works with 10.5 and 10.6 but not on my new iMac running 10.7

I have an older HP5550C flatbed scanner that works with 10.5 and 10.6 but not on my new iMac running 10.7. Surely there is software that will allow older scanners to work on OS10.7. My MacBook Pro runs 10.6 and the

Although the HP Scanjet shows up in the system profile for the computer it is generic and is not configured (as in screen shot). It also does not show up in the ;ist of pritnters, scanner when I open Image Capture. I can't load the software that came with the printer because it is out of date so that would make it impossible to configure the scanner on the new iMac. see below: Too bad there isn't some generic profile I could load that would cover the 5550c. I have a new all in one printer-fax-scanner but the old one can scann in slides and negatives which I have.

IPAD2 is not recognized by my IMAC i7

I've read just about everything in the forums, both relavent and not relavent to my problem, including the links some answers included.
I have a new WIFI IPAD2 which I purchased about six months ago. I have been charging and syncing it with my IMAC i7 Quad, which I have had less then a year. I plugged my IPAD into the IMAC today and it would not charge or be recognized by Itunes(10.3.1). The IPAD would charge on the wall outlet. All programs and OS are current. I followed some suggestion found in the forums. One appeared to start to work, but I had to RESTORE the IPAD. So I went through that process but when it started to load I got the 1611 error message. I tried it again using different USB ports on the IMAC, no joy. So now I have a wiped IPAD2. I dug out an old IMAC I had in the basement and did the same thing. After updating the IMAC's software, it did go into the RESTORE mode. It's not completely done yet but the Apps are loaded and it is almost done. But it isn't charging. I hope I have enough power to complete the process.   I'm assuming it's because it's an older model it won't charge. How do I get this IPAD2 to be recognized by my newer IMAC?
I also, for grins, plugged in my IPOD4. It also is not recognized by iTunes on the new IMAC, which I use all the time with my IPOD4. But, it does charge on the IMAC.
Any Ideas?

Hello,
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Airport card is not recognized by G3 iMac

I recently acquired a G3 600 MHz iMac, running OS X 10.4.11, and I want to join the iMac to my wireless network. So I purchased an Airport card ( tested card on a ibook running 10.4.11 and it works fine.) and seated it in the G3 iMac. For some reason the iMac does not recognize it one bit. I checked profiler and System Preferences and no sign of an Airport Card. I then opened the iMac and reseated the card, I even changed out the adapter with another adapter I had. After researching online, some people suggested an archival OS restore. Although I would try that but unfortunately I do not have any of the original install disks. So my question is: does anyone know how I can make the os recognize the card?
Greatly appreciate the help.

There are two versions of the original AirPort card, and their identify can be determined using the information below.
The poster you replied to may be referring to this post quoted below, though even if he had the initially issued card, it would not explain why the card is not recognized. Though incapable of supporting advanced security, it would otherwise be recognized and operate as expected if seated properly, as you have described.
The original AirPort card was equivalent to a WaveLAN Silver card, and supported only 40-bit WEP or 64-bit encryption, and did not support WPA.
The original AirPort Base Station which shipped with these cards on board was limited to 10 clients, had only a 10BbaseT LAN port, and supported only 40-bit WEP. Later cards which looked physically identical, supported 104 bit WEP, or 128-bit encryption, as did the AirPort Base Stations which included them. This second card, also manufactured initially in the Netherlands for Apple by AT&T's Lucent unit—later know as ORiNOCO—was equivalent to the WaveLAN Gold card.
The 661-2219 part number is distinguished by the M7600LL/* marketing designator screened on the label, as well as engineering revision part number 825-4889 and worldwide procurement part number 630-2883. EEE code G3G is embedded right-most in the last four characters of each part's serial number. *This character is typically A, B or C.
The 661-2569, on the other hand, is distinguished by an M7600LL/D or later marketing designator, engineering revision part number 825-5620, the same worldwide procurement part number 630-2883 and typically the phrase '128 bits' along the lower center of the label. EEE codes LH8, M6Y or QAC are embedded right-most in the last four characters of each part's serial number.
While a procurement number generally changes when a service part number change is made, this product did not, as Lucent remained its sole supplier, the 'change' to the card involved different firmware and not a physical change to the product, and Apple personnel largely considered them equivalent, though they were and are not.
Graphite AirPort base station models initially used the M7600LL/A, B or C cards, and was itself designated the M7601LL/A and later, the M7601LL/B. Both base stations were also designated as 661-2265 whole unit service replacement parts. Every card we've ever seen in a Graphite base station was a 661-2219 and was marked as described above.
Apple did not adequately document many of these parts and there applications at the time they were still in use, and all have disappeared from their inventory—except in limited cases—as has much of what existed for documentation. Given their personnel changes over the years, it's quite likely that no one there now can recall the subtle differences or properly identify these products. Once there are designated vintage, then obsolete, they drop quickly off of the radar.
While any properly functioning iMac compatible AirPort card properly mounted in a 076-0804 adapter would show up in the System Profiler without the antenna connected, the performance of such a card would be poor to abysmal.
I believe that you are completely correct when you indicate that either the adapter is not seated properly, that it is not working properly, or that the logic board is defective. The latter two scenarios are quite unlikely, though possible.

My Ipod 2g is not recognized by my PC running Windows 8

I submit the diagnostics of itunes aswell.
Please help!!
Microsoft Windows 8 x64 Business Edition (Build 9200)
INTEL_ BGP6710J
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00EABC78060B9DA0
Current user is not an administrator.
The current local date and time is 2013-06-16 20:11:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.

See:
iOS: Device not recognized in iTunes for Windows
Try another USB port and cable
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Applies to W 8 to
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

InDesign CS 5.5 will not launch on new IMac running OS X Mountain Lion...solution? Please...

I recently got a new IMac running OS X Mountain Lion. InDesign CS 5.5 will not launch, is there a solution?

I recently got a new IMac running OS X Mountain Lion. InDesign CS 5.5 will not launch, is there a solution?

10TB LaCie 5big Thunderbolt2 U drive is not recognized by my iMac OSX 10.9.5.

I purchased a 10TB LaCie 5big Thunderbolt2 U drive. The drive is not being recognized by my iMac OSX 10.9.5. I have talked with Apple support and Lacie and the offer no solutions to this problem.
Warren from Apple support has elevated to their engineers ( Warren, thanks for your help so far )
The thunderbolt bus device tree shows that the device is connected, but the port is closed. Could you please help or advise?
Thank you
Thunderbolt Bus:
Vendor Name: Apple Inc.
Device Name: iMac
UID: 0x0001000A1657FB40
Firmware Version: 25.1
Domain UUID: C2F156F3-5EDF-C753-8A9A-B3E97DB2C5BE
Port:
Status: Device connected
Link Status: 0x2
Receptacle: 1
Port Micro Firmware Version: 2.1.3
Cable Firmware Version: 0.1.18
Cable Serial Number: C4M224400KHDQ4KB2
2big:
Vendor Name: LaCie
Device Name: 2big
Vendor ID: 0x3
Device ID: 0x2
Device Revision: 0x4
UID: 0x000300000F931710
Route String: 1
Firmware Version: 26.1
Port (Upstream):
Status: Device connected
Link Status: 0x2
Port Micro Firmware Version: 0.2.5
Cable Firmware Version: 0.1.18
Cable Serial Number: C4M224400KHDQ4KB2
Port:
Status: Device connected
Link Status: 0x2
Port Micro Firmware Version: 0.2.5
Cable Firmware Version: 1.1.0
2big:
Vendor Name: LaCie
Device Name: 2big
Vendor ID: 0x3
Device ID: 0x2
Device Revision: 0x4
UID: 0x000300000F56DC10
Route String: 301
Firmware Version: 26.1
Port (Upstream):
Status: Device connected
Link Status: 0x2
Port Micro Firmware Version: 0.2.5
Cable Firmware Version: 1.1.0
Port:
Status: Device connected
Link Status: 0x2
Port Micro Firmware Version: 0.2.5
Cable Firmware Version: 0.1.18
Cable Serial Number: C4M247300ZLDQ4KBF
5big Thunderbolt 2:
Vendor Name: LaCie
Device Name: 5big Thunderbolt 2
Vendor ID: 0x3
Device ID: 0xA
Device Revision: 0x3
UID: 0x0003000052124510
Route String: 10301
Firmware Version: 24.1
Port (Upstream):
Status: Device connected
Link Status: 0x2
Current Link Width: 0x1
Cable Firmware Version: 0.1.18
Cable Serial Number: C4M247300ZLDQ4KBF
Link Controller Firmware Version: 0.14.0
Port:
----->>Status: No device connected<<-----
Link Status: 0x7
Current Link Width: 0x1
Link Controller Firmware Version: 0.14.0

No, the drive does not show anywhere:
Last login: Sun Jan 11 17:03:41 on console
***-iMac:~ AS$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *1.0 TB     disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:                  Apple_HFS Mac Drive               999.3 GB   disk0s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *500.1 GB   disk1
   1:                        EFI EFI                     209.7 MB   disk1s1
   2:                  Apple_HFS BACK-UP                 499.8 GB   disk1s2
***-iMac:~ AS$
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
5big Thunderbolt 2:
Vendor Name: LaCie
Device Name: 5big Thunderbolt 2
Vendor ID: 0x3
Device ID: 0xA
Device Revision: 0x3
UID: 0x0003000052124510
Route String: 10301
Firmware Version: 24.1
Port (Upstream):
------------------------------------>>>Status: Device connected<<<------------------------------
Link Status: 0x2
Current Link Width: 0x1
Cable Firmware Version: 0.1.18
Cable Serial Number: C4M247300ZLDQ4KBF
Link Controller Firmware Version: 0.14.0
Port:
----------------------------------->>Status: No device connected<<-------------------------------
Link Status: 0x7
Current Link Width: 0x1
Link Controller Firmware Version: 0.14.0
iMac, OS X Mavericks (10.9.5)
The system reports a "port" being closed?
Thunderbolt

Is there a way for my macbook air (running Lion) to access an external hard drive on my Imac (running snow leopard) specifically for Iphoto and itunes?

Is there a way for my macbook air (running Lion 10.7.2) to access an external hard drive on my Imac (running snow leopard 10.6.8) specifically for Iphoto and itunes?

Yes. For those two applications specifically there is sharing. This presumes both computers are on and connected to the same network.
In iPhoto, enable sharing by (on the iMac) going to the iPhoto menu > Preferences > Sharing > check Share my photos. You can either share the entire library or only selected albums. Now on your MacBook Air, in iPhoto, go to the same preference pane and select Look for shared photos.
iTunes has something similar. In the iTunes menu > Preferences > Sharing > check Share my library on my local network. On the other computer, look in the left column for SHARED and select the iMac. You can now play that music on the MacBook Air.
There are other ways to share files but for those two applications this is the simplest way.
Best of luck.

Can not connect printer to iMac running osx 10.6.8

Hi, I am a complete novice and need help please
I had an iMac and it ran great albeit a few little glitches with our HP Mulitfunction printer but I thought the printer was a dud. At christmas I got hubby a new ipod and things went downhill from there
In order to run our new ipod I had to install a new operating system as we got Mac OSX Snow Leopard and were sent by apple version 10.6.3
I imediately had to update it to work with our ipod and now iphone 5's to 10.6.8 which is where we are now
From updating I could no longer use our HP printer, sometimes it printed and sometimes it didnt, it alternated with being able to scan or not scan. I uninstalled and reinstalled all the software and drivers and googled til my fingers bled possible fixes for the issue. Nothing worked, we decided we needed a new printer as it was too old (albeit 3 yrs) and no longer was compatible.
Cue today and we purchase a new Samsung Laser Colour Multifunction CLX-3305FN. I followed the instructions on the booklet to install it and it hasn't worked. Uninstalled it, googled it, reinstalled it, tried to USB connect it, uninstalled it, reinstalled in, downloaded new drivers, checked for software updates etc etc until I find myself here hoping someone can help.
I think it's a network issue with the computer? I really don't know but in lamen terms;
All printers I can eventually get to come up but they are always "orange"/off line once I send a print job to them
When the computer tries to send the print job, it comes up with an error message;
Unable to connect to printer; will retry in 30 seconds...
Refer Printer Utility for detailed printer status and trouble shooting guides.(Utility, Printer Setup>Utility>Open Printer Utility)
YET
If I go in through the printer utility I can scan from the device to the computer meaning they are connected?
I've got the USB from the HP printer connected which is why I think scan is working but I don't know
Ive run network diagnostics and it always comes back fine (green lights down the network status list)
I've "pinged" the printer through the network utility and this comes up;
Ping has started…
ping: sendto: Network is down
ping: sendto: Network is down
ping: sendto: Network is down
ping: sendto: Network is down
PING 169.254.214.99 (169.254.214.99): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
--- 169.254.214.99 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss
What is wrong with me??? Why can I not just get this to work?
Anyhelp, much appreciated
Ta
Bree

Thank you so much Paul_31 for your suggestions, HUGELY appreciate the effort
I have reset the printing system, a few times for good measure but nadda.
I have also looked at getting the software from the Apple site after seeing that with Snow Leopard you should let the operating system lead the install not the manufacteurers software as it is most likely out of date. I too found it wasn't there so I uninstalled the software got up the CLX_3300 series stuff then went from there with the USB cable. It apparently hasn't worked either
Unfortunately now after using the print utility to scan for a while that has now gone again on the last restart of the Mac. I am so completely clueless
The box says the printer is compatible, the place of purchase said it was compatible, the Samsung site says it is compatible.
I think it's the set up of my Mac? Our maybe a glitch in the network settings?
Thanks again

Help needed - External mobile hard drive not recognized by my iMac

Hi, i received a Freecom Mobile Drive XXS 250 GB USB 2.0 today, after plugging it into my iMac, i am finding that nothing is showing up, and it isn't being recognized at all.
I've tried connecting it via all the USB ports, i have tried connecting it and disconnecting other cables (like speaker + printer cables) and it's not working. I'm not all that computer literate, but after scouring the internet for hours i understand the problem could be that my USB ports are 1.1 and a bus powered hard drive might not get the sufficient power from them?
I have looked at the system requirements for the hard drive and my iMac apparently has all the requirements this needs to work. I have checked Disc Utility and the external hard drive isn't even showing up there. I thought i might have had to re-format the drive, but i checked and it is already FAT-32 so should be ok?
Very puzzled, and am out of ideas on how to get this to work (need to transfer files quite urgently - want to upload some new software and don't want to risk losing the files on my internal hard drive, as my computer is getting about slow and unreliable also have the problem of my cd burner now being defunct for some reason, but thats unrelated to this hopefully)
Has anyone got any ideas on how i could get this to show up on my computer? Any info will be much appreciated!
Regards, coby x

Hey coby,
Well thanks for the star. Not sure I deserve it.
i then tried connecting the drive to each USB port again, and voila! i have found one it works in. I guess my computer's ports must be a little worn.
Hmm well try looking inside and see if there's some smutz in there, if the contacts are dirty or bent or worn.
i was starting to think i would have to go out and get a USB hub to give it some more power.
Is it powered off the USB? If so that actually might be a good idea since that puts a lot of strain on the connectors. Even if it's self powered it might be a good idea since it would take the strain off an obviously flakey USB.
richard

Firewire/Thinderbolt adapt not recognized by older imac

New Omac ver 10.85 connected to old imac ,ver10.7.? attempting to transfer old files from old imac to new. Can see firewire icon on old Mac yet, migration assist does not see fire wire. Wireless trasfer is ajoke, not practical with 90 hour download time. Support stumpted by issue, then, went home. Any ideas other than following apple standard solution as it fails. Was able to make wireless connection, through migration assit. Thanks
Message was edited by: afo45td
Message was edited by: afo45td

Again, please post the version of OS your iMac is running and what version of iTunes you have. It's going to be really difficult for anyone to offer advice without having basic information about your setup.

IPod not recognized in older iMac

Hello out there!
I have an older iMac probably 1999 G3 (green and grey) and it wont recognize my 80 gig iPod (1year old). It is using the standard USB to iPod cable. This cable is good since it works on my Macbook. when I plug it in the iPod icon does not appear in either iTunes, the desktop or the HD. I have an older iPod and it uses the Firewire to iPod cable...and is fine??? Any suggestions?
Thanks

Again, please post the version of OS your iMac is running and what version of iTunes you have. It's going to be really difficult for anyone to offer advice without having basic information about your setup.

3210 not recognized by a IMac running 10.10.1 for scanning

Similar Messages

Maybe you are looking for