3502 access point will not connect to 4400 Series WLAN controller

I recently upgraded our controllers to the latest version 7 software, as I read this was one of the requirements to get them to connect. But I am not having any luck getting into a controller. Normally I plug them in to the network, they pop into the controller listed as something like AP5057.a844.xxxx and then I can finish configuring them, but a static IP on them, etc...
This is the first of this model AP I have tried to deploy, so I am wondering what is different with these. or what I might be missing in the default config in the WLAN controllers.
Niether of which are set to "Master" either.
Thanks in advance, Tandrist

Hi,
The 3500 as you mention are supported on code 7.0
To get the access point to join the WLC we have different options.
If the access points will be on the same subnet as the WLC then you just need to get the APs to get a valid IP address from the DHCP server and once they have an IP address they will join the WLC because they are on the same subnet as the WLC.
If the access points are on a different subnet then the WLC you will need to have a DHCP server configured to give the unit an IP address and use option 43 or DNS so that the APs can send the join request to the correct WLC on a different subnet.
Or if not configure the AP via the console port with the static IP address and WLC IP address.
Also make sure that you have the correct country code enable on the WLC, and that the APs you purchased are the ones to work in this country, because if not the AP will not join the WLC.
http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10981/data_sheet_c78-594630.html

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E2500 as an additional access point will not connect

Hello,
I have AT&T Uverse which provides Internet for my home. The wireless capability of this router is pretty bad, I don't get good/reliable wireless reception upstairs in my office. The solution was to buy a Cisco E2500 and add it as an access point upstairs.
I have the E2500 LAN port connected to the LAN port of my uverse router downstairs. DHCP is turned off on the E2500. I have my office PC wired into the E2500. The home PC works fine, its getting DHCP from the uverse router downstairs and connects and good speeds. The problem comes with my wireless devices trying to connect to the E2500.
I should mention that yesterday when i bought this, all worked fine. This morning when I came into my office none of the wireless devices would connect to the E2500 at all. But as soon as I remove the cable that connects the E2500 to the uverse router downstairs they will connect via wireless but of course not get an IP address since that is disabled. No idea what is going on here.
I have factory reset the E2500 and uverse router several times and am getting no where. Any ideas what could be causing the wireless devices to not connect at all?

I think you are having problems because you didn't give the E2500 an appropriate static IP address outside of your Uverse gateway's DHCP range.
A better option would be to reset the E2500 to factory defaults and then follow these bridge mode intructions:
http://www6.nohold.net/Cisco2/GetArticle.aspx?docid=28cee6a2fb0d4176a2210942d1d5836c_Setting_up_the_...
You should give the E2500 seperate (different names) SSID's and make sure your wireless channels are different on AT&T gateway and E2500. Use 1, 6, or 11
The best option, however, would be to reset the E2500 to factory defaults and use the IP passthrough feature on your AT&T gateway. If you use the IP passthrough feature on the AT&T gateway, you would use internet connection type DHCP on the E2500 and it would be functioning as a NAT router. The IP passthrough feature on you AT&T gateway allows your E2500 to receive a public IP address and you will be able to avoid the AT&T gateway's NAT. So you will just be using the E2500's NAT. You will need to change the MTU to manual and you can ask AT&T what the appropriate mtu is for Uverse.

How can i add and configure a new AIR-LAP1142N-E-K9 Access Point to a AIR-WLC4402-12-K9 WLAN controller

How can i add and configure a new AIR-LAP1142N-E-K9 Access Point to a AIR-WLC4402-12-K9 WLAN controller

Thanks alot, that helped me .....
what about option 43..i am using one wlc and the switch where wlac and APs are connected is playing the role of dhcp server used by APs as there is a dhcp pool configured. please advise. will the command be
option 43 hex (f104xxxxxxxxxxxx) f104 adding to it the management ip address of the wlac in hexadecimal.
if the ip address is 192.168.10.5 then the command will be
option 43 hex f104c0a80a05
please correct me if i am wrong!!!!

2702-UX-K9 Access Point will not associate with controller.

Hi,
I recently purchased nine new 2702 APs. Two of them will not associate with the controller. I realized they they had a different part number. They ended with UX-K9 instead of -K9 like the others. It turns out that these are new AP that are universal for any country. They APs find the controller but need some sort of password to pull the config down. I"m not sure what this could be?
From console of AP @ boot....
examining image...
ipv6 enable
^
% Invalid input detected at '^' marker.
ipv6 address autoconfig
^
% Invalid input detected at '^' marker.
ipv6 address dhcp
^
% Invalid input detected at '^' marker.
%Error opening capwap:/ap3g2 (Incorrect Login/Password)
Download image failed, notify controller!!! From:8.0.110.0 to 0.0.0.0, FailureCode:4
archive download: takes 0 seconds
*Mar 18 20:16:49.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.12.10 peer_port: 5246
*Mar 18 20:16:49.435: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.12.10 peer_port: 5246
*Mar 18 20:16:49.435: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.12.10perform archive download capwap:/ap3g2 tar file
*Mar 18 20:16:49.439: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Mar 18 20:16:49.439: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.12.10:5246
*Mar 18 20:16:49.443: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
*Mar 18 20:16:49.451: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
*Mar 18 20:16:49.455: capwap_image_proc: unable to open tar file
*Mar 18 20:16:49.715: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
.... Check out the attached log file for more details.
Thanks in advance for the replies!

Rasika,
I have the same issue on my home 2504 with these 2700 UX, I have tried code 8.0.100.0, 8.0.110.0 (Docs say this is the min version supported), and even 8.0.115.0 (latest available) still no dice. The AP won't register, and gives the error stated above. I am seeing 2 images available for the AP, the AP shipped with the later image but I AP recovery isn't working because it say's unable to find image with XX in the name? I see the TFTP logs, and name the file accordingly no dice, then the unable to find file name -XX pops up too. As you know I am busy during the day this week, but let's jump on a skype and take a look later maybe you have seen something I haven't?
For good measure, also attempted to join a 3650 here at the house IOS-XE 3.6 no dice, going to try 3.7 too tomorrow, It worked for the 3700 UX AP's we had??

Access points are directly connected to 2016 wlc but not functional

Hello All,
access points are directly connected to 2016 wlc.
Event log from the wlc
AP event log download completed.
======================= AP Event log Contents =====================
*Mar 1 00:00:30.157: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:30.161: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:30.190: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:00:30.191: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:00:30.204: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:31.190: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 1 00:01:00.088: %LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.
*Mar 1 00:01:00.088: %LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.
*Mar 1 00:01:00.089: %LWAPP-3-CLIENTEVENTLOG: Did not get any DNS options from DHCP.
*Mar 1 00:01:00.089: %LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER
*Mar 1 00:01:00.089: %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER
*Mar 1 00:01:12.094: %LWAPP-5-CHANGED: LWAPP changed state to JOIN
*Mar 1 00:01:12.094: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 1 00:01:12.094: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar 1 00:01:12.094: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:01:12.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
(Cisco Controller) >show port summary
           STP   Admin   Physical   Physical   Link   Link
Pr Type   Stat   Mode     Mode      Status   Status Trap     POE
1 Normal Forw Enable Auto       100 Full   Up     Enable N/A
2 Normal Disa Disable Auto       Auto       Down   Enable N/A
3 Normal Disa Disable Auto       Auto       Down   Enable N/A
4 Normal Disa Disable Auto       Auto       Down   Enable N/A
5 Normal Disa Disable Auto       Auto       Down   Enable N/A
6 Normal Disa Disable Auto       Auto       Down   Enable N/A
7 Normal Forw Enable Auto       100 Full   Up     Enable Enable (Power On )
8 Normal Forw Enable Auto       100 Full   Up     Enable Enable (Power On )
but still access points are not functional ????
any idea ??
Regards

Your AP-manager and management interfaces is mapped to port 1:
ap-manager                       1    80       10.41.80.2      Static Yes    No
only APs connected to port 1 will work.
You need to either use a switch and keep port 1 connected to it while APs join through the switch or you need to create a new ap-manager interface. not even sure if you can map it to the same port or different port! not even sure about the management interface!! it is mapped to port 1 and should be reachable anyway. it is a mess!!! have you read the best practice document that I put the link for earlier?
So you need eventually a switch to fix your issue. direclty connected APs are not recommended.
I am still not knowing how Cisco provided such swtich that is supposed to handle direclty connected Aps while it does not provide a smooth way to do so.
Use a switch and everything supposed to be fine.
HTH
Amjad

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WIreless name.. TC24ghz for 2.4ghz
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Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

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I am not having this issue on iPhone.
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He said to contact Apple....
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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228
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http://support.apple.com/kb/HT4810
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http://support.apple.com/kb/ht1694
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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HP 15.4" i7 Media Center Notebook
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Brand New C309g will not connect wirelessly with ANY wireless security options enabled

Printer will connect via wired ethernet. I can use the http utility.
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-mooi
This question was solved.
View Solution.

Ooops, my mistake. Thanks for pointing it out.
Another idea is to make sure the firmware is updated on the router.
Also, from the control panel of the printer: Setup > Network > Wireless Network Test. It will self-test the printer radio.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

3502 access point will not connect to 4400 Series WLAN controller

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