351 Missing iTunes Files On HDD/Recovering From The Cloud
Yesterday 8/10/13, I was attempting to update my iPod Classic with 12 new songs. I did it the normal way when suddenly I noticed iTunes was deleting all my songs (19573 of them). My library is on my external hard drive plus I had an icloud account and had backed them up to the cloud. So I thought no big deal. For whatever reason, 351 songs have lost their connection with iTunes. They are still on my external hard drive. I tried many of the recommended solutions from the forum ie. changing library locations, unchecking the keep files organized box, moving the itl/xml files. Nothing will reconnect iTunes with the files en mass. I can do one at a time, but really 351...I don't think so.
So here's the issue. When I do locate files, iTunes only lets me do one at a time and it doesn't say, "oh here's 350 others in the same file." Nor can I find any information as to how to download my library from the cloud where I paid to have it stored for such an occassion (All 19573 songs). The common thread with all the missing files that are actually on my external hard drive is that they have the words "file://localhost followed by the regular drive location. I've read the forum recommendations for the localhost issue and none of the solutions worked for me. Running a PC with Win7.
Appreciate a solution to this very frustrating and time consuming issue. Spent almost 12 hours working on a fix yesterday.
Thanks....
I thought I'd update my post regarding solution. Since I couldn't resolve my 350 missing songs nor why my iPod was vacuumed of the 19K+ songs, I contacted Apple Support. Fortunately for me, after hearing my sad tail of woe, I had excellent and timely response from the group. I'll give you the abridged versioin. The Apple Support tech supervisor contacted a software engineer who restored my iCloud file exactly as I had left it. WHOOOAAAA! I was able to download my entire library from the cloud, something I didn't expect that I'd have to do so quickly. It only took 4 days to complete the download. Running the PC about 8-10 hours a day exclusively for the purpose of downloading. I built a new folder and put all the "fresh" downloads in it. Uh, oh....my file was 113+/- GB when I uploaded and it's now 158.99GB. When iTunes matched on my music, I received an upgraded file as advertised. Well that's good and bad news. The good is that music file now has enhanced sound quality. The bad is that my file has gained almost 49GB. As far as "streaming" from the cloud, no issue; however, I have the 160GB iPod Classic and guess what? My music won't fit. So I adjusted the iPod setting in iTunes to 192KB to allow my music to "fit" on the iPod. So, when streaming I get great quality and when listening to the iPod, not so much. I did an iPod restore and started the transfer. This normally takes about 3 hours. After 3+ hours only about 500 songs transferred. Something is definately wrong. The only difference was, I unchecked keeping my files organized in my new library. Call me skiddish. After several tries, I stopped the transfer. I made a secondary copy of my library onto my 1TB external drive...now I have 3 copies, the original and 2 enhanced. Can't ever have too many, right? Now I set the "Keep My Music Organized" prompt for one of my enhanced file copies and away iTunes went, organizing the music. So I'm now at the point of attempting another transfer. Oh yeah, I got a udpated version of iTunes this a.m. 11.0.5. Hopefully, I'll get my normal transfer to iPod time of around 3 hours. Will update the post when done.
Similar Messages
-
iPad 2 with new OS has been operating fine for a month. worked perfectly last night. woke up this morning to "iPad Disabled".
can i get it back? how? is every single document, contact, note, business email, song and photo stored and recoverable from the Cloud?1. You have to restore/recover your iPad.
http://support.apple.com/kb/ht1212
2. Restore from iCloud Backup
http://support.apple.com/kb/ht1766 -
I restored my HDD and now iTunes won't stream music from the cloud.
As title states, I replaced/restored the HDD in my Mac Mini and everything works perfectly except iTunes Match songs in the Cloud no longer stream in iTunes, they just skip to the next song. They all play fine when explicitly downloaded, but ihave many thousands of songs and it is supposed to work that way. I've tried many solutions and have also seen no one else with this problem. What am I missing here?
Thanks,
-JeffHey
Does it charge when connected, if not you may have broken it..
You can always try an apple Genius at an Apple Store,
Jason -
Where does itunes put files downloaded to pc from the cloud?
I reformatted my pc. If I restore music from itunes match, where on my computer does it place the files? I also have the option to restore from Carbonite. If I put all the music back in its original location, how do I "coordinate" with itunes and itunes match?
Click here for the paths.
(41846) -
I have a new laptop which will not sync my ipod to it. I've registered the computer, this is the only ipod associated with this itunes account. It shows the syncing symbol on the laptop and on the ipod but then when i eject the ipod afterwards the new songs have not transfered or my playlists.
What you have on your computer is your iTunes library, not an iTunes "account." The account that is related to iTunes is your Apple ID, which you use to sign in to the iTunes Store and make purchases. It is also used with iCloud. iPods (that are not iPod touch) are associated with your iTunes library, not to your Apple ID.
So, I think you probably just need to set up (or update) automatic syncing for the iPod. If it's not set up to sync those new songs, iTunes still syncs the iPod, but it syncs nothing
In iTunes, if the sidebar (along left side of iTunes window) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, the iPod appears under DEVICES, when it is connected.
Select the iPod in iTunes. There is a row of buttons, starting with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music (if it's not already checked). If your iTunes music library fits completely on the iPod, you can choose to sync Entire music library. Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. On the lists below, checkmark the playlists, artists, albums, and/or genres that you want on the iPod. When you click Apply, the songs from your selection sync to the iPod.
One convenient way to set this up (if you can't sync the entire iTunes music library) is to create a new playlist in your iTunes library. Name it "iPod Songs" (or whatever you want). Put ALL songs that you want on the iPod on this playlist, including those new songs. Back on the iPod's Music screen in iTunes, select this playlist under Playlists. Going forward, to update songs on the iPod, just update that playlist in your iTunes library (add/remove songs). The next time you connect the iPod (or click the Sync button), iTunes automatically syncs the same changes to the iPod. -
How do I get MY iTunes back from the cloud
The iCloud ate all my iTunes and won't give them back. Yes, I can download once song at a time but why should even music I loaded from my css be hijacked by iCloud? Any solution for this? APPLE please find a way out of this dilemma.
My experience was this:
1) I had a collection of 3000 songs on my hard drive of my Windows computer.
2) I started a subscription to iTunes Match.
3) The Match service scanned my music collection, and as far as I can tell it uploaded a number of my songs to the service cloud. (based on the cloud status indication in the iTunes GUI)
4) But judging from the cloud icons none of the songs remained on my local hard drive. For each of the 3000 songs the cloud-with-down-arrow icon indicated that the songs were only in the cloud, not on my PC.
5) I had evidence that the songs were not deleted from my PC, because the size of the iTunes library was the same and in the Windows file system I could still see the song titles, but as far as the iTunes GUI was concerned all the songs were in the cloud and not in the hard drive.
6) When I tried to play the songs, there was a startup delay, as if the song was being streamed from the cloud and not being played locally.
7) When I tried to play the songs without a WiFi connection they would not play.
8) I had to painfully download all 3000 songs one by one to restore them to the original state.
I'm left with a very bad taste about iTunes Match. It's the worst experience I've had with any Apple product or service. I'm seriously considering jumping ship from iTunes to some other music service, and I've been a loyal iTunes customer since it's inception.
-timmccar -
My iTunes is only showing music in the cloud.
This just started happening last night. All of a sudden, all of my playlists are gone and iTunes is only showing music from the cloud. All of my music is on my local computer but it doesn't appear in iTunes. I've turned off the cloud functionality and then no music is displayed at all. Because of this issue, my phone's music is no longer syncing to iTunes since I use a play list to sync. Same issue with my movies and apps. The entire library in iTunes has been replaced by the cloud. iTunes Match and Genius are turned off. They were never turned on.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2 -
The title pretty much says it all. I deleted some songs from my hard drive that had already been added to the cloud using iTunes Match, and now, when I try to play them, I'm asked to locate the files. The songs are still available on my other devices, so I didn't delete them from the cloud. How do I reconect the songs on my computer with the files in the cloud?
Apple provides a brain-dead simple way to backup all your personal data in the form of Time Machine that keeps incremental backups going back at least several weeks, if not months (depending on the size of the backup drive). Why more people don't use it is a puzzle to me. In this day and age of person, and very important, data being digitial (sometimes exclusively) backing everything up becomes imperative. Ideally a good backup scheme should incorporate multiple backup solutions in case of very serious emergencies, but for most people, and in the case described in the OP TM is a very good solution. If a file is deleted, then found to be needed again, just go to the date and time in TM just before the file was deleted and restore it. Simple. But it doesn't work if you aren't backing up. So... backup, backup, backup. You'll thank yourself that you did when you finally need it.
-
Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?
Hello there, Underwriter.
The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Particularly of note for your situation:
External drive
This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
Notes before you start:
You can use most iPods as an external drive.
Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
Part 1: Locating and consolidating the iTunes Media folder
Part 2: Copy iTunes folder from the old computer:
Part 3: Get iTunes ready on your new computer
Part 4: Back up any music that's already on your new computer
Part 5: Copy music to your new computer
Part 6: Add preexisting music that was on the new computer back into the library
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My pc has crashed and lost a considerable amount of music and videos from iTunes the files are still in iTunes but are empty, will iTunes Match restore my content over the cloud?
Hm ... I guess I can't edit the post above. Anyway, I seem to have solved it by ...
Quitting iTunes.
Going into Home / Music / iTunes, and renaming the file "iTunes Library.itl" to "iTunes Library (corrupt).itl".
Entering Time Machine, and restoring the "iTunes Library.itl" file from a few days ago. I went back two days, which seemed far enough back to be "before" the problem but not far enough back to have trouble with recent acquisitions.
Re-opening iTunes - and everything seemed to be back in order.
So that's fine for now. We'll see if the solution is stable.
Very, very tentative assignment of blame: I believe iTunes crashed earlier today after I'd synced photos from my iPhone to iPhoto, and then iTunes crashed while iPhoto was closing (and taking its sweet time doing so). If that was indeed the case, that's at least the second time in the past couple of months that trying to sync iPhone photos to iPhoto has caused me significant problems. (The last time led to 80% of my iPhone suddenly being occupied by "Other", and a full restore of the darn thing.) -
I have recently bought a imac and wish to transfer iphoto, imovie, and itunes files, albums, projects etc, from my macbook to my new imac desktop, to free up space on my macbook. How is this done?
Hi,
Are Both Macs running the same OS... i.e. Snow Leopard... ?
Also These Links may be of Value:
http://www.apple.com/support/imac/intel/
http://web.me.com/pondini/AppleTips/SetupAsst.html
http://support.apple.com/manuals/#imac
Cheers, -
anybody have missing itunes files that you did not delete, but are all of a sudden gone. I have tried to find them in my itunes folder but they are missing.
I just ran across the same issue on my computer. I purchased an audiobook two days ago and I just went into iTunes this morning and the files are missing. The folders for it are still in my myMusic folder but the files are nowhere to be found. I have it synced to my ipod already but I fear that it will get deleted when I try to resynch. I have an active backup running on my pc to a network server and the server has the folders and not the files also. I'm kind of upset because I know that I didn't delete the files and now I can't even download them again. It also concerns me that other things in my library might start disappearing.
I'm running iTunes 7.4.3.1 -
If I transfer my music library to a usb stick and delete my itunes account from my computer will I be able to recover my itunes account info from the cloud?
It depends on whihch IPad you purchased. The 16GB, the 32GB, or the 64GB for storage.
Tap Settings > General > About. You'll see Capacity in the list.
How Mac OS X and iOS report storage capacity
You get 5GB of free storage space with iCloud but you can purchase more if necessary.
Apple - iCloud - Learn how to set up iCloud on all your devices
If you setup an iCloud account, it won't be necessary to sync your iPad media with iTunes. Everything is synced via your Wi-Fi network with iCloud.
If you do not want to use iCloud for storage and syncing, iTunes is the only software you can use to sync iTunes media with an iOS device. -
I have MBP 13 late 2011:
Will it be able to support a 3tb hardisk?
Secondly, if i delete a song from itunes,is that song removed from the mac and is the space freed up?If not then what should I do to free up space when i delete songs from itunes?Your MBP will support a 3T HDD provided it is formatted correctly and has sufficient power. Most large HDDs require an outboard power source.
When you delete songs from iTunes you will get a message if you want to send it to trash. If you send it to trash, space will be freed up only when you empty trash. An individual song does not consume much space so if your HDD is becoming full, more drastic action s should be considered, such as moving an entire file to an external HDD.
Ciao. -
How to recover deleated notes from the cloud and the ipad?
I have deleated some Notes files from the cloud. How can i reover them?
Do you have an iTunes backup on your computer? Do you have an iCloud backup you can restore from that was made prior to deleting things?
Without a backup of some kind, somewhere, there is no way to recover them.
Maybe you are looking for
-
How to execute C#-DLL-functions in labview?
Hello, i created a c#-dll that communicates to a LAN-module using modbus. (ReadDI, WriteDO). The c#-dll references two external DLLs. How can i call my dll in labview and execute the functions? Thanks for help
-
Hi all, Please let me know the details of the following. 1.What is Multi-Threading? 2. How it is useful to increase the Performance of a SQL query.( How it is useful in Optimizing the query. 3. How we'll use MultiThread concept in Partitions and Usin
-
How to (or can I even) concatenate BLOB
One practice for storing images files is creating a table with a column (named IMG) of the BLOB data type, then inserting each image into the table. The result is the table contains multiple records: ROW1: img1 ROW2: img2 ROW3: img3 ROW4: img4 Now, f
-
When should I expect a PM to the managers here to be read?
Just curious - I wrote to the Uverse care team 2 days ago about a worsening condition, and it still shows as unread. Not having needed their services before, I don't know what a typical timeframe is for them to read and respond to my message so I tho
-
How to deploy jsp project in weblogic server 10.3
I have downloaded a jsf project from a website. I want to deploy it in weblogic server 10.3. What to do?