360 panorama not shown in preview on iPad with Adobe Content Viewer

Hello Forum -
I have a weired problem with the 360 panorama…
When I create the panorama using the overlay creator everything works perfect and the desktop preview is showing the panorama very fine.
On the ipad (after login with my adobe ID and downloading the Magazin) I get only a white page after tapping the defined Preview image.
I tried:
_deleted all images from the original folder
_renamed the files
_created the Overlay again
_reloaded the images into the InDesign Document
_published again to the Adobe server
_deleted the "Content Viewer" from iPad
_installed new "Content Viewer"
Still an my DesktopViewer everything is fine, but the 360 wont work
btw. all other elements like slideshows, videos, scrollable text etc. is working
Any Ideas or Solutions?
Best regards, gutsche

Try opening the six images in Photoshop and using Save for Web & Devices to save the files. Try creating smaller files.
The current files you're using might be too much for the iPad to handle.

Similar Messages

  • Unable to view offline folios on ipad with Adobe Content Viewer

    I am suddenly unable to view offline folios on my iPad with Adobe Content Viewer. These are folios I was able to view 2 days ago. Updated InDesign, reinstalled the Content viewer, tested on 2 computers with 2 difffernt iPads and 2 different cables. Is anyone else having this problem?

    This is a known issue, please see http://status.adobedps.com/ for updates.
    Neil

  • Problem with Adobe Content Viewer for ipad

    Hello,
    I created an application from folio bulider 1.350 gigabytes.
    Once downloaded using Adobe  Content Viewer on Ipad i can display it without any problems, but when I turn off the Ipad or delete Adobe Content Viewer by applications running in the background, and I open again Adobe Content Viewer that I get stuck and does not open.
    Adobe Content Viewer I see in the background but does not stay open and do not show my application.
    Should I delete the Adobe Content Viewer from iPad, download it again from the App Store and re-download my application.
    It could be a problem of size? 1.350 gigabytes is too much?
    It could be a problem version of indesign? I use version 5.0
    Thanks and looking answers ...
    Greetings to all

    Hi Prabhjyot Kaur
    Thank you! This helps

  • Layered video problem Overlay Creator for iPad and Adobe content viewer

    Consultation in English:
    A top layer contains different elements, the layer below it is a video contentdisplayed on the viewer does not respect the position viewing the video, above all, is there any option to correct the problem, I am aware of your comments, thanks.
    Visualization InDesign (vector layer above the video)
    Visualization Content Viewer (Top video vector layer)
    Consultation in Spanish:
    Una capa superior contiene diferentes elementos, la capa que se encuentra abajo de ella un video, al visualizar en content viewer no respeta el posicionamiento visualizando el video por sobre todo, hay alguna opción de corregir el problema, quedo atento a sus comentarios, gracias.

    Thanks Johannes, works great but I can not hide the video driver, you can do when giventhe option to autoplay?

  • Testing on multiple iPads via Adobe Content Viewer

    Hi there,
    I'm developing a single-edition folio for use at a small conference.
    We're hiring iPads for the duration of the day and a few days beforehand.   The folio would be used once, and have no further use after the conference (it's got agenda, speaker information and a couple of FormsCentral forms to submit Q&As via).   I'm reluctant to publish via the App Store, as our timescales are extremely tight and the app may not get approval in time for the event (our management are notorious for last minute changes!)
    I'm wondering if I can successfully load the ACV app to multiple iPads (40), with one Adobe ID and have the folio downloaded to each app for testing prior to the event?  Or would I therefore need multiple Adobe IDs to accomplish this (sign-in conflicts)?
    It's well out of our budget and remit to use Enterprise edition for a one-off, single use event, however, if I can demonstrate the platform works well - it may be something our department would invest in for longer-term use.
    Any advice appreciated, as this is the first time I've done this.

    Thanks Bob, I suspected it might be you who replied.  Great blog, and very useful! 
    I've tried creating a new Adobe ID for testing, but I can't sign into ACV with the credentials (it says Authentication Failed), but can sign into Acrobat.com and other Adobe services with those credentials fine... and I can also sign in with my own credentials straight away - so not an issue with the service.
    Also - if I try to share the Folio with this new Adobe ID - the email notification never arrives (it's a Gmail address) - I have also tested via another email platform (Office365) and that doesn't arrive either.
    Probably just having one of those days!

  • A flash of white before animation plays on iPad in Adobe Content Viewer

    Hi Everyone, I'm creating Edge animations and importing the .OAM files into my layout in InDesign CS6 for the Mac, then using the Digital Publishing Suite to publish to iPads.
    On an InDesign page where I have solid color background, the frame where I have the .OAM file placed in always flashes white before it animates. I've colored the background of the Edge file, I've placed a PNG that has that color as a background in Edge, I've colored the background in InDesign, and I've given that graphic box the .OAM is placed in a color. The little spinning wheel I can live with, but the flash of white looks like I did somethign wrong. Is there a workaround?
    Thanks!

    Hi, I haven't implemented this myself yet but came across it in Apple's support documentation, complete page here http://support.apple.com/kb/ht5068
    This bit specifically:
    About opening the HTML widget
    Depending on how complicated your HTML Dashboard widget is, your readers may experience a flash during HTML initialization when they open the widget in iBooks. To avoid this flash, modify your Dashboard widget so it tells iBooks when to switch from displaying the Default.png file to displaying the running HTML widget.
    Make these three modifications to add this optional feature:
    Add a IBNotifiesOnReady item set to true in the Dashboard widget's info.plist file, so iBooks knows this Dashboard widget will tell it when to switch to displaying the running HTML widget:
    <key>IBNotifiesOnReady</key>
    <true/>
    Set your Dashboard widget to load the Apple javascript library:
    <script type="text/javascript" src="AppleClasses/AppleWidget.js"> </script>
    Set your Dashboard widget to let iBooks know when the HTML initialization begins, and iBooks can switch from showing the Default.png file to displaying the running HTML widget by calling (in javascript):
    widget.notifyContentIsReady()
    Important: If you choose to modify your Dashboard widget to avoid the flash, be sure to do all three of the above steps. You must compete all of the steps for this to function properly.
    I hope it fixes your problem!

  • Preview on iPad with Windows 7?

    Hello,
    I am new to making apps for the iPad and use a Windows 7 pc for most of my actual design work. I wanted to know if it is possible to preview my folio in Adobe Content Viewer on my iPad without a Apple computer?
    As of right now, my folio is completed and I am signed in, but the Adobe Content Viewer on my iPad will not locate my folio. I am guessing this is because I am using Windows 7, but would like to be sure.
    Your help is greatly appreciated.
    Thanks

    Himanshu,
    Thank you for the response, but this is the problem I am having. I have mu folio built in the Folio Builder Panel, but it will not show up on the Content Viewer on the iPad? Why would this be? I am signed in and I checked the troubleshooting tips and I am doing everything right...yet I still can't preview my folio??

  • Some elements in folio not showing up in Adobe Content Viewer

    I have a indesign page I uploaded into my folio and when I preview it on my computer and my ipad in adobe content viewer some of the type and logos are not showing up. They do not have any interactive elements
    assigned to them just a text box and a placed .eps. Any ideas as to why some of these elements are not showing up?

    I made a new document and copied my files over and the folio shows up fine! Something in that file was messed up.

  • Folio not opening in adobe content viewer

    About a year ago, I created a magazine with Digital Publishing Suite for a college course and uploaded it to my ipad in Adobe Content Viewer. It was from a school computer and version of Indesign so I don't think I'd be able to reload the file onto the content viewer app if I needed to. When I open the content viewer, I see the cover of my magazine alongside an Adobe file that says "Release". This Adobe file is newly there, and so is a blue plug icon on the top corner of my magazine. When I click my magazine, the little info "i" turns into a spinning symbol, as if it were loading. However, nothing loads and nothing happens. I left it for hours and nothing happened. When I click to open the Adobe release file, it opens to a light grey screen with no content, buttons, or anything. There is nothing I can click on or do so it forces me to exit and quit the app.
    Can someone please help me in figuring out what is causing it to not open? I'm frustrated at this point and am nervous to delete and redownload the app in case my file is lost. Like I said, not sure if it would still be there or if I could get it back again. (I also am signed into the app with my Adobe ID, if that helps)
    Thanks!

    Unfortunately you need to uninstall and reinstall the Adobe Content Viewer app, and doing so will result in the loss of the folio you see because you added it to the device using Preview on Device. Since you did this a year ago there have been several iOS changes that required updates to the application. There's really no way to resolve this without uninstalling, reinstalling, and then putting the content onto your device again.
    Neil

  • Documents edited with added text and sketch not shown while emailing in iPad 2.

    Documents edited with added text and sketch not shown while emailing in iPad 2.

    Hi Rakmana,
    This is most likely an issue with Apple's iOS Mail program's.
    I think you are opening your modified PDF in Apple built-in PDF Preview. Apple's code does not properly draw the comments, but if you look at the PDF in virtually any other PDF application that isn't just using Apple''s code, or on any desktop computer, you will see the comments you've added.
    Thanks
    -Satyadev

  • After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading.

    After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.

    The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
    Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update?

  • ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used

    ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used, it says "can not update the database, an error occurs, the APP where there is no new version can be updated as soon as possible to solve the problem, thank you!

    ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used, it says "can not update the database, an error occurs, the APP where there is no new version can be updated as soon as possible to solve the problem, thank you!

  • Limitations/issues Adobe Content Viewer (Adobe Viewer) on Ipad 1 (not tested on 2)

    There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
    Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
    Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
    Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Some ideas for change
    Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
    Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
    Zooming in on an image without first having to tap on it to enable zooming.
    Updating content button.
    Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
    Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
    We would love to see the top issues working.
    Kind regards,
    R. Heijne

    There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
    Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
    Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
    Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Some ideas for change
    Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
    Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
    Zooming in on an image without first having to tap on it to enable zooming.
    Updating content button.
    Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
    Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
    We would love to see the top issues working.
    Kind regards,
    R. Heijne

  • Limitations/issues v.2 Adobe Content Viewer on Ipad 1 (not tested on 2)

    Update on 23-Feb-2012
    There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
    Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
    Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
    Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    The viewer on the ipad will crash on a navto://NameOfPage#PageNumberOtherThenTheFirst, if that page where it directs to has a slideshow. this happens 90% of the time.
    Some ideas for change
    Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
    Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
    Zooming in on an image without first having to tap on it to enable zooming.
    Updating content button.
    Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
    Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
    We would love to see the top issues working.
    Kind regards,
    R. Heijne

    Update on 24-Feb-2012
    There are a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
    Navto:// crashes to non preloaded pages with slideshow:
    Additional information/ text examples:
                    - Say we are on page 2. depth 2:  and you link to page 4 with depth 1 (not 0/first) (which has a slideshow on that page) This results in a crash.
                    - Linking to pages with depth 0 (and have slideshows, works.
                    - Say we are on Page 2, depth 3 and link to Page 3 depth 2 with a slideshow, works.
                    - Linking to all next to pages and top pages with slideshows, works.
    Fixed (viewer 2.3.1) Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible
                                           (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
    Fixed (viewer 2.3.1) Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out,
                                            instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Fixed (viewer 2.3.1) Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
    Fixed (viewer 2.3.1) Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
    Some ideas for change
    Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
    Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
    Zooming in on an image without first having to tap on it to enable zooming.
    Updating content button.
    Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
    Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
    We would love to see the top issues working.
    Kind regards,
    R. Heijne

  • Folio not appearing in Adobe Content Viewer on some iPads

    I have been working on developing an app for iPad in InDesign CS6 using Adobe DPS. For the most part, the process was working smoothly until recently. Once signed into Adobe Content Viewer on my third generation iPad, the folio shows up fine and downloads as expected. However, when others with older iPads download Content Viewer and sign in, they do not see the folio as an option. For example, a person with a second generation iPad, who has the latest iOS, was unable to see the folio in the viewer. I have stripped the app down to about 40megs, thinking size might have been an issue, but after multiple users have experience identical results, I don't think that is it. Has anyone had a similar issue, and is there anything I can do on my end to make the app compatible with a wider range of iPads?

    Is it a single-folio app or a multi-folio app? If you set up renditions for a multi-folio app, only the appropriate rendition is available for a device. See this article about renditions:
    http://help.adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c-2337961812e35738f56-8 000.html

Maybe you are looking for