37mbps but can't stream TV/video!

Hi, I'm on infinity and have issues that seem to be getting worse. My speed tonight shows 37mbps down and 9 Mbps up, which is about the advertised. But trying to stream video or catch up TV is becoming increasingly difficult. Video stops and starts and is unwatchable, its so frustrating! BT sent us a new hub a few weeks back but this did not resolve the matter, any help appreciated. Thanks.

Are these all 5 GHz devices?
Have you split the SSIDs on 2.4 and 5GHz so you know what your connecting to?
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37mbps but can't stream TV/video!

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