38mbs download speed, slow browsing bur fast downl...

Hi,
I currently get 38meg download speed from BT however my general browsing is not very fast at all. In fact standard broadband I have about 6 months ago was faster!!
My actual downloads are very fast I am happy with that but its the browsing nternet that is really getting frustrating.
I phoned BT and they checked all the settings of the router and checked the line etc and reported no problems but my problems still persist.
MY laptop has 6gb ram and a dual processor, there has never been any problems before in fact its the same laptop when I had standard broadband which ran fine. I use Google chrome too for browsing and run regular virus scans with BT net prtector (or whatever its called)
Anybody have any idea why this may be, as at present I think I am going to cancel my contract in light of the price increase all beacause of this and go else where?

your router usually directs name resolution requests to bt dns servers
these convert web addresses that you type into numbers that the internet needs
bt dns servers are usually poor which could be responsible for the problems you have but the router doesnt allow you to change them
however it is possible to override them in the network settings of the pc
this describes how http://use.opendns.com/

Similar Messages

  • Post Moved 38mbs-download-speed-slow-browsing-bur...

    Moved to Infinity Board   http://community.bt.com/t5/BT-Infinity/38mbs-download-speed-slow-browsing-bur-fast-downloads-why/td-...
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    your router usually directs name resolution requests to bt dns servers
    these convert web addresses that you type into numbers that the internet needs
    bt dns servers are usually poor which could be responsible for the problems you have but the router doesnt allow you to change them
    however it is possible to override them in the network settings of the pc
    this describes how http://use.opendns.com/

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    Bob -
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    ========
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    Check for the processes usage of the cpu of the pix.
    CPU is running at 2%
    Process:      tmatch compile thread, PROC_PC_TOTAL: 2, MAXHOG: 8, LASTHOG: 8
    LASTHOG At:   19:01:15 EST Dec 31 1992
    PC:           26b616 (suspend)
    Process:      tmatch compile thread, NUMHOG: 2, MAXHOG: 8, LASTHOG: 8
    LASTHOG At:   19:01:15 EST Dec 31 1992
    PC:           26b616 (suspend)
    Traceback:    26b616  26bdb9  26ec89  1182b3
    Process:      Dispatch Unit, NUMHOG: 1, MAXHOG: 5, LASTHOG: 5
    LASTHOG At:   09:25:12 EDT Jul 18 2012
    PC:           130114b (interrupt)
    Traceback:    100178  12edd0c  9771e5  8c0e66  927164  928996  8ec3f5
                  8ec7ed  79d35e  2780c3  1182b3
    Process:      Unicorn Admin Handler, NUMHOG: 1, MAXHOG: 5, LASTHOG: 5
    LASTHOG At:   12:27:25 EDT Jul 18 2012
    PC:           130114b (interrupt)
    Traceback:    100178  d870cb  13016b3  15cf68  e91a6f  e9118b  abfcea
                  a7cb2e  a7daeb  18d800  5ae9a9  5a6aa0  5a7272  5a75e5
    Process:      Unicorn Admin Handler, PROC_PC_TOTAL: 4, MAXHOG: 7, LASTHOG: 7
    LASTHOG At:   12:34:10 EDT Jul 18 2012
    PC:           5ae903 (suspend)
    Process:      Unicorn Admin Handler, NUMHOG: 4, MAXHOG: 7, LASTHOG: 7
    LASTHOG At:   12:34:10 EDT Jul 18 2012
    PC:           5ae903 (suspend)
    Traceback:    5ae903  5a6aa0  5a7272  5a75e5  5ad3d5  1182b3
    Process:      Unicorn Admin Handler, PROC_PC_TOTAL: 4, MAXHOG: 5, LASTHOG: 5
    LASTHOG At:   12:37:47 EDT Jul 18 2012
    PC:           f4078b (suspend)
    Process:      Unicorn Admin Handler, NUMHOG: 4, MAXHOG: 5, LASTHOG: 5
    LASTHOG At:   12:37:47 EDT Jul 18 2012
    PC:           f4078b (suspend)
    Traceback:    f40be2  130f41e  aab54d  aac3b0  5a6c2e  5a7272  5a75e5
                  5ad3d5  1182b3
    Process:      IKE Daemon, NUMHOG: 1, MAXHOG: 5, LASTHOG: 5
    LASTHOG At:   23:07:40 EDT Jul 19 2012
    PC:           1b6dd0 (interrupt)
    Traceback:    100178  1b8a31  1baaeb  6438d7  12efc6f  64250b  653fe9
                  654b78  1182b3
    Process:      IKE Daemon, PROC_PC_TOTAL: 347, MAXHOG: 31, LASTHOG: 30
    LASTHOG At:   16:01:55 EDT Jul 23 2012
    PC:           654bab (suspend)
    Process:      CTM message handler, PROC_PC_TOTAL: 346, MAXHOG: 27, LASTHOG: 27
    LASTHOG At:   16:01:55 EDT Jul 23 2012
    PC:           2087ec (suspend)
    Process:      IKE Daemon, NUMHOG: 693, MAXHOG: 31, LASTHOG: 27
    LASTHOG At:   16:01:55 EDT Jul 23 2012
    PC:           654bab (suspend)
    Traceback:    1182b3
    Process:      Unicorn Admin Handler, NUMHOG: 1, MAXHOG: 5, LASTHOG: 5
    LASTHOG At:   17:23:30 EDT Jul 23 2012
    PC:           130003b (interrupt)
    Traceback:    100178  13008b8  f5a0cd  f5ac32  f5ae40  f60828  f617c1
                  d38a0d  aab50b  aac14a  5a6c2e  5a7272  5a75e5  5ad3d5
    Process:      Dispatch Unit, PROC_PC_TOTAL: 227, MAXHOG: 432, LASTHOG: 35
    LASTHOG At:   17:37:03 EDT Jul 23 2012
    PC:           278207 (suspend)
    Process:      Dispatch Unit, NUMHOG: 227, MAXHOG: 432, LASTHOG: 35
    LASTHOG At:   17:37:03 EDT Jul 23 2012
    PC:           278207 (suspend)
    Traceback:    278207  1182b3
    Process:      Unicorn Admin Handler, PROC_PC_TOTAL: 1901, MAXHOG: 8, LASTHOG: 7
    LASTHOG At:   17:44:20 EDT Jul 23 2012
    PC:           118ed5 (suspend)
    Process:      Unicorn Admin Handler, NUMHOG: 1901, MAXHOG: 8, LASTHOG: 7
    LASTHOG At:   17:44:20 EDT Jul 23 2012
    PC:           118ed5 (suspend)
    Traceback:    118ed5  b2d032  f5a80d  f5ac0a  f5ae40  f607e5  f617c1
                  d38a0d  aab50b  aac14a  5a6c2e  5a7272  5a75e5  5ad3d5
    CPU hog threshold (msec):  5.120
    Last cleared: None
    Check on the inetrface whetehr u get any crc/input/overrun errors. Please check with the physical connectivity.
    Interface Ethernet0 "inside", is up, line protocol is up
      Hardware is i82559, BW 100 Mbps, DLY 100 usec
        Auto-Duplex(Full-duplex), Auto-Speed(100 Mbps)
        MAC address __________, MTU 1500
        IP address 10.10.1.1, subnet mask 255.255.255.0
        60862937 packets input, 29025667892 bytes, 0 no buffer
        Received 1371 broadcasts, 0 runts, 0 giants
        0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
        0 L2 decode drops
        68515603 packets output, 44084404472 bytes, 0 underruns
        0 output errors, 0 collisions, 0 interface resets
        0 babbles, 0 late collisions, 0 deferred
        0 lost carrier, 0 no carrier
        input queue (curr/max packets): hardware (0/1) software (0/47)
        output queue (curr/max packets): hardware (0/67) software (0/1)
      Traffic Statistics for "inside":
        60997029 packets input, 28080179952 bytes
        68553614 packets output, 43104566708 bytes
        29544 packets dropped
          1 minute input rate 63 pkts/sec,  30371 bytes/sec
          1 minute output rate 64 pkts/sec,  16557 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 91 pkts/sec,  45254 bytes/sec
          5 minute output rate 93 pkts/sec,  56181 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Interface Ethernet1 "outside", is up, line protocol is up
      Hardware is i82559, BW 100 Mbps, DLY 100 usec
        Auto-Duplex(Full-duplex), Auto-Speed(100 Mbps)
        MAC address ___________, MTU 1500
        IP address ___________, subnet mask 255.255.255.252
        67730933 packets input, 44248541375 bytes, 0 no buffer
        Received 4493 broadcasts, 0 runts, 0 giants
        0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
        0 L2 decode drops
        60418640 packets output, 29310509840 bytes, 0 underruns
        0 output errors, 0 collisions, 0 interface resets
        0 babbles, 0 late collisions, 0 deferred
        0 lost carrier, 0 no carrier
        input queue (curr/max packets): hardware (0/1) software (0/39)
        output queue (curr/max packets): hardware (0/42) software (0/1)
      Traffic Statistics for "outside":
        67782987 packets input, 43276611710 bytes
        60562287 packets output, 28342787997 bytes
        206651 packets dropped
          1 minute input rate 57 pkts/sec,  14273 bytes/sec
          1 minute output rate 61 pkts/sec,  30258 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 89 pkts/sec,  54426 bytes/sec
          5 minute output rate 87 pkts/sec,  45115 bytes/sec
          5 minute drop rate, 0 pkts/sec
    enable flowcontrol recieve on on the firewall interfaces and switch/router interfaces connected to the firewall.
    Not sure how to do that.

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