3d hardware acceleration not found while playing games

the direct 3d accelaration is enabled however I am getting 3d hardware accelaration not found, I went to run->dxdiag & there is no option to enable 3d hardware accelarion, neither I can set the accelaration mode to full as the option is disabled.
Please help.its a brand new Hp pavilios g4 1117TU bought almost 20 days ago.

Hi,
Are you sure you have 3D accelaration in your machine ? Nothing in this material mentions about 3D
  http://h20195.www2.hp.com/V2/GetPDF.aspx/c02847311.pdf
Regards,
BH
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