3D missing from menu inspite of full subscription in Creative Cloud

Hi,
I've been reading some of the discussions here regarding missing 3D menus and all the advices have been "if you have a beta or trial you need to upgrade" or "get the paid Creative Cloud version". I have the paid version and I still don't see it. I've seen it in the Panel Menus but don't have a clue as to how to make it visible. All the components under the 3D heading are supposed to be visible (all have "eyes" on them).
Is it my hardware then that's a problem? I've tried CS5 trial version and the 3D worked perfectly on this computer. I'm running on XP professional and a Dell machine that's about 4 years old.
Thanks in advance.
/Cynthia

Unfortunatly 3d is not available on xp systems by design in photoshop cs6, so nothings wrong with your version of cs6.
http://forums.adobe.com/thread/979969?tstart=30

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