3D Not Available
Photoshop CC
The 3D Menu is greyed out so no options are able to be selected.
If I try to use the 3D Window (Window>3D) then I get a message about enabling "Use Graphic Processor" even though its already enabled.
I wanted to try out CC before upgrading for CS6 - So far not a great experience. And certainly will not be buying a new system just for 3D Option in CC (will stick with CS6)
System Info
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 1497 MHz
Built-in memory: 7659 MB
Free memory: 3033 MB
Memory available to Photoshop: 6698 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 512 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon(TM) HD 6520G
Display: 1
Display Bounds: top=0, left=0, bottom=900, right=1600
Video Card Number: 1
Video Card: AMD Radeon(TM) HD 6520G
Driver Version: 8.836.1.0
Driver Date: 20110525000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: AMD Radeon(TM) HD 6520G
Video Card Memory: 512 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Marshall\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 682.5G, 290.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/03/19-12:09:02 79.535293 79.535293
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/03/29-12:09:59 79.536232 79.536232
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
ARE.dll ARE 2013/03/19-12:09:02 79.535293 79.535293
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/03/19-12:09:02 79.535293 79.535293
BIBUtils.dll BIBUtils 2013/03/19-12:09:02 79.535293 79.535293
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30158 2.1.6.30158
CITThreading.dll Adobe CITThreading 2.1.6.30158 2.1.6.30158
CoolType.dll CoolType 2013/03/19-12:09:02 79.535293 79.535293
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.1
Camera Raw Filter 8.1
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
Underpainting 14.0
Vanishing Point 14.0
Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Water Paper 14.0
Watercolor 14.0
Wave 14.0
Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins:
Filter Forge 3 3.014.28853.20642 Release, June 28, 2013 12:41
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Adobe Exchange
Kuler
Installed TWAIN devices: NONE
Your driver is over 2 years old, that's hardly recent - and it's missing a lot of bug fixes.
It isn't working correctly because it returned errors that forced Photoshop to disable the 3D commands.
The latest AMD drivers should work fine on AMD GPUs. If not, then you need to talk to AMD about how to clean up your drivers (bits of old drivers can cause problems).
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SOFTWARE COMPONENT RELEASE LEVEL HIGHEST SUPPORT PACKAGE DESCRIPTION
SAP_BASIS 700 0012 SAPKB70012 SAP Basis Component
SAP_ABA 700 0012 SAPKA70012 Cross-Application Component
PI_BASIS 2005_1_700 0012 SAPKIPYJ7C PI_BASIS 2005_1_700
ST-PI 2005_1_700 0005 SAPKITLQI5 SAP Solution Tools Plug-In
SAP_BW 700 0014 SAPKW70014 SAP NetWeaver BI 7.0
SAP_AP 700 0009 SAPKNA7009 SAP Application Platform
BBPCRM 500 0009 SAPKU50009 BBPCRM
CPRXRPM 400 0009 SAPK-40009INCPRXRPM SAP xRPM/cProjects/cFolders 4.00 (ABAP)
BI_CONT 703 0005 SAPKIBIIP5 Business Intelligence Content
ST 400 0012 SAPKITL422 SAP Solution Manager Tool
ST-A/PI 01I_CRM500 0000 - Application Servicetools for CRM 500
ST-ICO 150_700 0009 SAPK-15079INSTPL SAP Solution Manager Implementation Cont
ST-SER 700_2006_2 0003 SAPKITLOK3 SAP Solution Manager Service Tools
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appl=CRMM_ERM_CAT
Sorry! I can not tell you more about this, regards,
Dolores -
IDOC not available in intergeration Configuration
Hi
I have buld a screnaio from IDOC->XI->DB2
In intergeration configuration when i create receiver determination the IDOC is not available in the list of the softwatr compoent where as it is in Intergeration repository.
Can you tell me wht can be done in this case to get the IDOC.
RegardsHI,
In Receiver Determination or Interface determination you need to specify the sender Service.
Is it Business Service or Business System.
When you will open the right side icon to fill-up the IDOC name in the Interface parameter then you will get check box stating that Software componenet specific or All. Select All and see if you are getting the IDOC name.
If you are using the Business Service then, double click on Business Service Name under Service Without Party.
It will open the Business Service check in Sender tab if the IDOC name as interface is added or not. Its missing out so you can't see the IDOC name while creating Integration scenario objects.
Similarly you can test for Business system also, but for it you can't add IDOC name entry in Sender tab. You need to approach above process.
Thanks
Swarup -
The Default Gateway Is Not Available / Problem
Hello, I recently purchased this HP Pavileon laptop, and I've been encountering this problem very often (every 2-10 minutes). This problem is getting extremely frustrating as absolutely nobody has been able to provide a fix for this issue.
When the laptop is on battery mode (this does not happen when plugged in); I commonly get disconnected from my wi-fi connection and to fix it, I must run the troubleshooter. This temporarily fixes the issue by resetting the wi-fi adapter.
What I have tried and has not worked:
* Turn off to save power option in the driver settings (in Device Manager) untickets
* Updated drivers
* New power plan
* Tried different drivers
* Complete system restore
The wireless adapter is Realtek RTL 8188EE. Upon running the troubleshooter, this is all the information from the detailed information section:
Windows Network Diagnostics
Publisher details
Issues foundThe default gateway is not available
The default gateway is not availableThe default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Fixed
Reset the "WiFi" adapter
Completed
Investigate router or broadband modem issues
Not run
Issues found
Detection details
6The default gateway is not availableFixed
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Reset the "WiFi" adapterCompleted
This can sometimes resolve an intermittent problem.
Network Diagnostics LogFile Name: 2D0FE1F0-C2C2-43B5-A857-2D2B3C4B8A51.Repair.1.etl Investigate router or broadband modem issuesNot run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. Once all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back in to the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
Detection details
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter WiFi driver information:
Description . . . . . . . . . . : Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
Manufacturer . . . . . . . . . : Realtek Semiconductor Corp.
Provider . . . . . . . . . . . : Realtek Semiconductor Corp.
Version . . . . . . . . . . . : 2012.2.827.2013
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem8.inf
Inf File Date . . . . . . . . . : 12 September 2013 10:17:00
Section Name . . . . . . . . . : HP8188ee.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8179&subsys_197d103c
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 7c04789b-0b43-472c-abd6-a84cb31e9053
Interface name: Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2014-07-24 04:19:49-759
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 0 item(s) total, 0 item(s) displayed
Connection History
Information for Auto Configuration ID 1
List of visible networks: 1 item(s) total, 1 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> Yes 100 Yes Matt
List of preferred networks: 1 item(s)
Profile: Matt
SSID: Matt
SSID length: 4
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 1
Connection started at: 2014-07-24 04:19:49-759
Auto Configuration ID: 1
Profile: Matt
SSID: Matt
SSID length: 4
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 98-fc-11-88-61-b8
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 34302
Ndis Tx: 32619
Unicast decrypt success: 0
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 0
Rx failure: 0
Tx success: 0
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialise status: Success
Information for connection being diagnosed
Interface GUID: 7c04789b-0b43-472c-abd6-a84cb31e9053
Interface name: Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
Interface type: Native WiFi
Result of diagnosis: There may be problem
Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native WiFi MSM
Initialise status: Success
Information for connection being diagnosed
Interface GUID: 7c04789b-0b43-472c-abd6-a84cb31e9053
Interface name: Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
Interface type: Native WiFi
Profile: Matt
SSID: Matt
SSID length: 4
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: There may be problem
Network Diagnostics LogFile Name: 2D0FE1F0-C2C2-43B5-A857-2D2B3C4B8A51.Diagnose.0.etl
Other Networking Configuration and LogsFile Name: NetworkConfiguration.cab Collection information Computer Name: LAPTOP Windows Version:6.3Architecture:x64Time:24 July 2014 04:34:47
Windows Network Diagnostics Detects problems with network connectivity. Package Version:1.0Publisher:Microsoft WindowsRun the HP Support Asssitant's Tune up application. There should be a new BIOS available. sp66866
Have you installed the latest Windows 8.1 updates?
Do not install optional video graphics updates.
I was runnning into a similar problem with my HP product loan Envy Spectre 13 TouchSmart Ultrabook until I did the updates. I had upgraded my wireless router to a model with 802.11AC specification.
Invoke the Device Manager and ensure that the box next to Allow this computer to turn off this device to save power is unchecked.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
Error message "iTunes Helper Resources not available" and saving to wrong Drive
I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
Please someone help ...
Thanks.Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
"Invalid drive X:\" install errors
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