3D PDF generation fails sometimes

Hi
one of our customers has a problem creating 3D PDFs from Unigraphics models using LiveCycle ES Server 8.2.1:
most of the time, everything works fine, but for some models (below 1%) a conversion error is raised. We start the
conversion process via the Java remote API of the Generate 3D PDF Service.
I have a sample to reproduce this behaviour on our local test installation, but as it is customer data I can't post
it here.
I can open the sample using Acrobat Pro Extended or 3D Reviewer without problems (on the machine where the
LiveCycle server is running), but when I try to invoke it remotely, I get the error (see log contents below). Setting
the log level to a higher value did not reveal anything that looked interesting. The only indication of an error I can
see is the "COM object method returns error code" part.
Does anybody know what the COM error code means, or how to get more detailed error info?
Any help appreciated
  Guido
2009-07-23 08:45:44,462 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-021-PDF-3D Settings Used: Standard
2009-07-23 08:45:44,556 INFO  [STDOUT] Thu Jul 23 08:45:44 CEST 2009
2009-07-23 08:45:44,556 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-024-C:\Adobe\Testing\CAD2PDF3D\0acede5f-62a8-4cf6-9d46-0e732458a8e2\s-1550_2_ 00.prt: Time Job Submitted: 23.07.09 08:45
2009-07-23 08:45:44,571 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-016-C:\Adobe\Testing\CAD2PDF3D\0acede5f-62a8-4cf6-9d46-0e732458a8e2\s-1550_2_ 00.prt: Job Type: Convert to 3D PDF
2009-07-23 08:45:44,571 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-017-C:\Adobe\Testing\CAD2PDF3D\0acede5f-62a8-4cf6-9d46-0e732458a8e2\s-1550_2_ 00.prt: Job Submitted by User: tester01
2009-07-23 08:45:51,743 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-008-Begin 3D PDF Conversion
2009-07-23 08:45:51,884 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-003-Timeout:270
2009-07-23 08:45:51,884 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-001-Begin processing job : C:\Adobe\Temp\pdfg-Administrator\9c\ea82-c6fd81-518055-b32226-8a5778-20d646\pdfg3d-in
2009-07-23 08:45:51,884 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-005-004-Launching A3DReviewer.exe
2009-07-23 08:46:02,431 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-005-002-Process id of A3DREviewer.exe instance is: 3436
2009-07-23 08:46:02,446 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-000-
Create3dPDFConverter -create3dPDF - addinfound, calling convert command...
2009-07-23 08:46:10,306 ERROR [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-000-COM object method returns error code: 0x800706BE; Der Remoteprozeduraufruf ist fehlgeschlagen.COM object method returns error code: 0x800706BE; Der Remoteprozeduraufruf ist fehlgeschlagen.
2009-07-23 08:46:10,306 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-000-COM object method returns error code: 0x800706BE; Der Remoteprozeduraufruf ist fehlgeschlagen.
2009-07-23 08:46:10,306 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-000-_resetWithNormalQuit
2009-07-23 08:46:10,306 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-000-Invoking Reset
2009-07-23 08:46:10,306 INFO  [com.adobe.pdf3d.bmc.Create3dPDFConverter] ALC-P3D-001-000-Cleaning up Folders
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\~DF81B0.tmp
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2373A708_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2377C4B8_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\237E4420_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\237E4598_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23880C50_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\238A7130_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\238B4FA8_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23951D78_0.pmt
2009-07-23 08:46:10,353 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23982458_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\239A5620_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23B48198_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23B4FD08_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23B4FE80_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23B70CF0_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23BB08A8_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23BD83F0_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23BE7638_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23C74328_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23C8CE78_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23CA9A68_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23D10840_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23D278B0_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23D27BA0_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23E2B330_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23E65588_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23E85F88_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23EC68A0_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23EF0EB0_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23FA3630_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\23FA7D20_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2400DF60_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2403BB10_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\240F2430_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\24138E10_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2463FE80_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\24657C18_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\24693868_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\246A0408_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\246BEE60_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\246C0CE8_0.pmt
2009-07-23 08:46:10,368 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\246C1D38_0.pmt
2009-07-23 08:46:10,384 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2480B388_0.pmt
2009-07-23 08:46:10,384 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\24839318_0.pmt
2009-07-23 08:46:10,384 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2487EF40_0.pmt
2009-07-23 08:46:10,384 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\248809A8_0.pmt
2009-07-23 08:46:10,384 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\24880B20_0.pmt
2009-07-23 08:46:10,415 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful file deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436\2488F640_0.pmt
2009-07-23 08:46:10,415 INFO  [STDOUT] 23.07.2009 08:46:10 com.adobe.pdf3d.bmc.CreatePDFServer cleanup
INFO: Successful folder deletion: C:\WINDOWS\TEMP\A3DRCache\A3DRCache3436
2009-07-23 08:46:10,431 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-009-END 3D PDF Conversion
2009-07-23 08:46:10,431 ERROR [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-000-ALC-P3D-000-001-Konvertierungsfehler
2009-07-23 08:46:10,540 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-028-C:\Adobe\Testing\CAD2PDF3D\0acede5f-62a8-4cf6-9d46-0e732458a8e2\s-1550_2_ 00.prt: Job Completion Status: Failed
2009-07-23 08:46:10,540 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-025-C:\Adobe\Testing\CAD2PDF3D\0acede5f-62a8-4cf6-9d46-0e732458a8e2\s-1550_2_ 00.prt: Time Job Completed: 23.07.09 08:46
2009-07-23 08:46:10,540 INFO  [com.adobe.pdf3d.impl.Generate3dPDFImpl] ALC-P3D-001-026-C:\Adobe\Testing\CAD2PDF3D\0acede5f-62a8-4cf6-9d46-0e732458a8e2\s-1550_2_ 00.prt: Time of Job Execution: 25.875 ms
2009-07-23 08:46:10,556 ERROR [STDERR] ALC-P3D-001-000: com.adobe.livecycle.generate3dpdf.client.ConversionException: ALC-P3D-000-001-Konvertierungsfehler
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.pdf3d.impl.Generate3dPDFImpl.create3dPDFInternal(Generate3dPDFImpl.java:280)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.pdf3d.impl.Generate3dPDFImpl.create3dPDF(Generate3dPDFImpl.java:120)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-07-23 08:46:10,556 ERROR [STDERR]     at java.lang.reflect.Method.invoke(Method.java:585)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.GeneratedMethodAccessor571.invoke(Unknown Source)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-07-23 08:46:10,556 ERROR [STDERR]     at java.lang.reflect.Method.invoke(Method.java:585)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.Container.invoke(Container.java:873)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
2009-07-23 08:46:10,556 ERROR [STDERR]     at $Proxy270.doBMT(Unknown Source)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiv er.java:315)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.provider.impl.ejb.receiver.EjbReceiverBean.invoke(EjbReceiverBean.java: 156)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-07-23 08:46:10,556 ERROR [STDERR]     at java.lang.reflect.Method.invoke(Method.java:585)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.ejb.Container.invoke(Container.java:873)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.GeneratedMethodAccessor470.invoke(Unknown Source)
2009-07-23 08:46:10,556 ERROR [STDERR]     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-07-23 08:46:10,556 ERROR [STDERR]     at java.lang.reflect.Method.invoke(Method.java:585)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:141)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.mx.server.Invocation.dispatch(Invocation.java:80)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.mx.server.Invocation.invoke(Invocation.java:72)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:245)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:644)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:155)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:104)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.invocation.InvokerInterceptor.invokeMarshalled(InvokerInterceptor.java:201)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.invocation.MarshallingInvokerInterceptor.invoke(MarshallingInvokerInterceptor.j ava:35)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:46)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:55)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:9 7)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:86)
2009-07-23 08:46:10,556 ERROR [STDERR]     at $Proxy381.invoke(Unknown Source)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.provider.impl.ejb.EjbMessageDispatcher.doSend(EjbMessageDispatcher.java :137)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
2009-07-23 08:46:10,556 ERROR [STDERR]     at com.adobe.livecycle.generate3dpdf.client.Generate3dPDFClient.create3dPDF(Generate3dPDFCli ent.java:108)
2009-07-23 08:46:10,556 ERROR [STDERR]     at de.contact.FileUploadHandler.convert2PDF(FileUploadHandler.java:128)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.jsp.convert_jsp._jspService(org.apache.jsp.convert_jsp:65)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
2009-07-23 08:46:10,556 ERROR [STDERR]     at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
2009-07-23 08:46:10,556 ERROR [STDERR]     at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
2009-07-23 08:46:10,556 ERROR [STDERR]     at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
2009-07-23 08:46:10,571 ERROR [STDERR]     at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
2009-07-23 08:46:10,571 ERROR [STDERR]     at java.lang.Thread.run(Thread.java:595)

Hi Guido,
Do you know if this updated DLL has been included in Acrobat 9.3.0?
We are experiencing the same issue as you, I think.
Thanks
~Joe

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