3D Render is different in Photoshop CS6 vs CS4 when edited
Hope you guys can help me, because I’m really clueless on what changed in CS6 that is causing this. We have a 3D file that has a layer where we can change out the labels. The things is this, when I open the file in CS6, and try to edit it, the appearance totally change. Instead of seeing the full bottle with the label, it shows a dropper in black. Prior to the switch to the new Photoshop, I was able to modify the same file in CS4 with no issues. Is there a way I can modify the label of this 3D without it losing all of its render data in CS6?
Example of Render when not touched.
Example of Render when modified.
Below is the System information.
System Information
Time of this report: 2/19/2015, 14:05:35
Machine name: NR102
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq 6005 Pro SFF PC
BIOS: Default System BIOS
Processor: AMD Athlon(tm) II X2 B22 Processor (2 CPUs), ~2.8GHz
Memory: 12288MB RAM
Available OS Memory: 12284MB RAM
Page File: 10292MB used, 14272MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
Card name: NVIDIA NVS 300
Manufacturer: NVIDIA
Chip type: NVS 300
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_10D8&SUBSYS_0862103C&REV_A2
Display Memory: 4050 MB
Dedicated Memory: 466 MB
Shared Memory: 3583 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: EB2442
Monitor Id: GSM5942
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9708 (English)
Driver Version: 8.17.12.9708
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/28/2012 09:43:00, 17682280 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5398-11CF-6056-6E281CC2C535}
Vendor ID: 0x10DE
Device ID: 0x10D8
SubSys ID: 0x0862103C
Revision ID: 0x00A2
Driver Strong Name: oem13.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section034:8.17.12.9708:pci\ven_10de&dev_10d8&s ubsys_0862103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: NVIDIA NVS 300
Manufacturer: NVIDIA
Chip type: NVS 300
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_10D8&SUBSYS_0862103C&REV_A2
Display Memory: 4050 MB
Dedicated Memory: 466 MB
Shared Memory: 3583 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: EB2442
Monitor Id: GSM5942
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9708 (English)
Driver Version: 8.17.12.9708
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/28/2012 09:43:00, 17682280 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5398-11CF-6056-6E281CC2C535}
Vendor ID: 0x10DE
Device ID: 0x10D8
SubSys ID: 0x0862103C
Revision ID: 0x00A2
Driver Strong Name: oem13.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section034:8.17.12.9708:pci\ven_10de&dev_10d8&s ubsys_0862103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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NVIDIA GeForce 8400GSTwo displays are OK on one adapter, Two displays adapters are not OK. http://helpx.adobe.com/photoshop/kb/gpu-opengl-support-photoshop-cs4.html
7. If you are using more than one video adapter, remove the additional cards.
Multiple video adapters can cause problems when OpenGL and Photoshop use the GPU. It's best to connect two (or more) monitors into one video adapter. If you have to use more than one video adapter, make sure that they are the same make and model. Also make sure that they both support the same versions of OpenGL and Shader Model. Otherwise, crashes and other problems can occur in Photoshop.
Note: Using two video adapters does not enhance Photoshop's performance. -
Photoshop CS6 keeps crashing when I try and change brush colour
Hi, my Photoshop CS6 keeps crashing when I try and change brush colour. I use layer masks a lot and consequently need to switch between black and white brushes. CS6 crashes a lot and gets closed by Windows 7 when I either click in the icon to swap brush colour or press the X keyboard shortcut. It's driving me crazy. I run Windows 7 on a high spec Dell PC. The problem has only started a couple of months ago, had CS6 since it came out. Can I advise me please? Thanks.
Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
I use photoshop cs6 extended and when I create a new shortcut, it will work once and then disappear..any help on why this would happen
Sorry, no further idea what can cause this.
Is the shortcuts file truely saved to disk? You can find in the user path, where the preferences and presets are stored for PS. Or if you go to the dialog again where you change shortcuts, is it reverted there too? -
Photoshop CS6 extended student &teacher edition.
I have purchased photoshop CS6 extended student &teacher edition. How do I prove my student status? and obtain a serial number?
Thanks
RobinSeems to me Adobe describes the program quite thoroughly here:
http://www.adobe.com/education/students.edu.html (note specifically the eligibility page, which also lists some phone numbers)
-Noel -
My Photoshop CS6 always crashes when I lose my Internet connection...why?
My Photoshop CS6 always crashes when I lose my Internet connection...why? This is really aggravating, particularly when I am traveling with my laptop and try to use Photoshop. As long as I have an Internet connection it is fine, but as soon as the Internet is no longer available the program stops working.
Here is the other Detail version:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-04-16T02:34:34.000000000Z
EventRecordID
115359
Channel
Application
Computer
jrh-pc-i7
Security
EventData
Photoshop.exe
13.0.1.0
5022da9d
ntdll.dll
6.1.7601.17725
4ec4aa8e
c0000005
000000000004e8bc
2ba4
01ce39f90788eebf
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\Windows\SYSTEM32\ntdll.dll
2c16f0a3-a63e-11e2-9bf8-406186e9c8c3 -
PC windows 7 lightroom 5.5 Photoshop CC 2014. When editing pictures 'edit in' merge to panorama in photoshop CC 2014, photoshop opens but none of the photos open up to makes panorama. Can anyone help? It used to work with Photoshop CC and lightroom 5.4
Edit In doesn't work in Lightroom 5.5 from Photoshop CC 2014
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Help, where are the render preferences in Adobe Photoshop CS6
Okay, I admitt, .... I am an idiot that is new to Adobe Photoshop.
But help the new girl out, here.... Please...
Where are the render preferences in Adobe Photoshop Extended CS6.
I searched Adobe Help in Dutch already but they point me towards options that doesn't excist.
Maybe they were there in Adobe CS5 and I am reading an older version of the documentation...
But in CS6 I can only find the option Render and no Render Preferences...
Thanks !!Adobe changed the way video is rendered in CS6. Adobe Media Encoder in now used in CS6 only a subset of the Adobe's full Adobe Media Encoder is included in CS6 is a dll. I do not think you can add new Rendering Presets however you can change some setting when you use the supplied Reddening Presets. Perhaps if you have the Adobe suite and have the full Adobe Media Encoder you can create some presets and add them to Photoshop Rendering presets. I seem some compliants about CS6 Quicktime rendering presets lack the power of CS5. The Rendering presets seem to be stored in sub folders in "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Presets\Video\Adobe Media Encoder" and "C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Presets\Video\Adobe Media Encoder"
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Render to avi in Photoshop CS6?
Hi all
Just having a quick look into the video side of Photoshop CS6 and can't find the render to avi option?
Any ideas please?
Thanks.CS6 includes a striped down Adobe Media Encoder with some encoding presets. As far as I know you can not create your own encoding presets. All can do is adjust the supplied presets for your needs. While CS6 can process AVI video CS6 can not save AVI files as far as I know.
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Different among Photoshop CS6, CC, CC 2014
Hello experts,
I am having so much confusion of: Adobe Photoshop CS6, then Adobe CC, then Adobe CC 2014. Is Adobe CC 2014 latest version of Adobe Photoshop? Is there a comparison chart for the differences among these three?
Thanks for your help.For the last few versions of Photoshop, Adobe has a list of features by version, and also a feature comparison chart.
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Photoshop CS6 - Screen flickering when using brushes with new MacAir 2013
Would the Adobe team please respond to the issues reported by several users:
http://forums.adobe.com/message/5449199
A number of users experience severe screen flicker in Photoshop CS6 when using any of the larger brush type tools (cloning, eraser, brush, spot healing, burning, and dodging). As many on this thread are experiencing, it is awfull and unusable! The flicker is screen wide black boxes, sometimes the whole screen goes black. It only seems to happen when we put the cursor over the image to edit.
Hardware: MacBook Air 13", Haswell 1.7 GHz, 8GB, 512 SSD Software:
Photoshop CS6 v13.1.2 20130105.r.224, OS X v10.8.4 (and perhaps others)
Looks like a CS6 is not compatible with teh new MacAir. Please look into this and advise.
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64 Operating System: Mac OS 10.8.4 System architecture: Intel CPU Family:6, Model:69, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Message was edited by: GSVAIAn update:
I went to the Apple store and brought myself a more recent MacBook Air (13", 4/256 FYI, they were out of the 8/512 model). I can't reproduce *exactly* what you're showing, but got the flicker to happen by resizing the cursor. Also, while painting, the screen seems to stop updating except for the cursor -- not only is Photoshop unable to draw, but other applications stop drawing as well. And a few times it hasn't even updated the cursor (while all other apps seem frozen). That's not normal.
When I see the flickering, I frequently see the menubar and other UI elements draw at the wrong location on the LCD, then black, then redraw in the correct location -- repeat in different positions and lots of "static" until I stop changing the cursor. That's more evidence of a hardware or and odd driver issue. The odd thing is: it doesn't happen all the time. It's possible that the one we have at the office also shows the problem, but we didn't test long enough.
I'm trying to reach out to my hardware contacts at Apple - but it's a weekend before a holiday, so we may not make progress immediately.
One thing that would be useful here: the model of MacBook Air that you have that shows (or doesn't show) the problem. -
Putting Photoshop CS6 Student and Teacher Edition on a second computer
So I just got a new computer because the old one got a lovely looking crack in it.
I purchased Adobe Photoshop CS6 Extended Student and Teacher Edition a couple of months ago.
I want to know how to put it on this computer.
Also, info on how to do the same with After Effects CC would be helpful as well.JBoss1995 did you receive the software on DVD? If so then you will want to insert the DVD into your computer and begin the installation process. To obtain your serial number please review the documentation given to you with your purchase. Depending upon which country/region you are in and where you purchased the software the method to obtain your serial number will be different. I would encourage you your use the e-mail address associated with your educational institution to decrease the eligibility verification period.
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