3g 40 gig problems folder with ! and won't respond

I have a 3g 40 gig ipod that I rma'd in november right before my warranty was up with apple care because of the battery. It was working fine until the other day now all I get is the folder with a yield sign . I tried putting the ipod into disc mode and it won't work, it just sits at the apple logo forever. Why is it doing this and how can I fix it?
Thanks

most of the time when u get this mark , i think with my xpereiences it means tyme 4 a service. but b4 u do that. try de 5R's of ipod. this cures all ipod ailments. this instructions can be found at apple.com on de left side of the pafe. try it. and click on discussions . u will see it anywey.
1. reset ur ipod.
2. retsrt ur computer
3.resintall all oroginal ipod and itunes softwares
4. reinstall the ipod updator software. aftre u download it.
5.restore ur ipod.

Similar Messages

  • The main part of the safari page is grey and won't respond/can't type in any commands.  I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?

    The main part of the safari page is grey and won't respond/can't type in any commands.  I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?
    Help, please.

    Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My Itunes logon keeps popping up and won't respond to my password

    My Itunes logon keeps popping up and won't respond to my password, everytime I try and log in or cancel

    So you already wiped the old backup and started again??
    If that is the case it did a fresh full backup ok?
    How much free space is on the TC now?
    Do you happen to have multiple network links? Meaning do you have TC bridged to the U-verse router.. with both ethernet and wireless working at the same time. I discovered this one all by my loansome.. having multiple paths does not seem to worry most things on the computer.. but it totally kills TM.
    I had the same sort of thing happening in testing a TC I am fixing. So I have multiple ethernet and wireless. The incremental backups became extremely slow.. by turning off wireless and one ethernet so there is only one route to the TC.. it flys again.

  • HT1414 When I click on a story on yahoo news it freezes up and won't respond to anything

    When I click on a story on yahoo news my iPad freezes up and won't respond to anything?

    First thing to try is a reset: hold down the home button along with the power button until you see the Apple, then let go.

  • When I try to play any song it freezes up and won't respond to anything until I shut it down, what can I do?

    When I try to play any song it freezes up and won't respond to anthing until I shut it down, what can I do to fix this?

    Hi clnx2,
    If you are having issues with iTunes freezing up on your Windows computer, I would suggest troubleshooting with the steps in this article -
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Can anyone explain to me why sometimes my ipad2 locks up and won't respond to any input from the keyboard.

    My iPad 2 locks up sometimes and won't respond to any input from the keyboard. Have to reboot in order to fix the problem.

    You have 3 choices:
    1. Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.
    2. Restore from backup using iTunes
    3. Restore as new without the backup

  • I tried double tapping home button and scrolling right but didn't work. I am trying to correct my message page that is turned sideways and won't respond to shake or turning phone around. What else can I do?

    I tried double tapping my home button and swiped to the right but did not help me. I am trying to straighten my message page that is stuck sideways and won't respond to shaking or turning phone around. What else can I do?

    Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).
    SCREEN ROTATION
    Lock the screen in portrait orientation: Double-click the Home button, swipe the multitasking bar from left to right, then tap icon with the circular arrow in a square. Read this http://support.apple.com/kb/TS3805

  • My middle button seems stuck and won't respond. Help?

    My middle button for the iPhone 3GS seems stuck or sticky and won't respond. Voice control keeps popping up because the iPhone thinks I am pushing the middle button to make it do the voice control. Any advice on what to do?

    stoughie,
    I'm sorry to hear that your phone is having data and power issues. That's never awesome! smashogre had a great tip, too. I hope it has worked for you. If not, I do recommend an alternative reset to return the phone to the factory settings. If after these steps, it still isn't functioning properly, please direct message me so I can assist you further.
    Thank you,
    AdamE_VZW
    Follow Us on Twitter @VZWSupport

  • So, I made the mistake of updating Garageband 09 to GB 11 without exporting my songs first. When i try to open one of them it freezes up and won't respond then the program crashes.... any ideas?

    So, I made the mistake of updating Garageband 09 to GB 11 without exporting my songs first. When i try to open one of them it freezes up and won't respond then the program crashes.... any ideas?

    stopmotion wrote:
    That's what I figured from what I've been reading. Will have to see what the cost might be and if it's a worthwhile investment considering the age of the computer.
    You can get a first-gen Mac Pro on eBay for around $300. It can run OS 10.4 through 10.7. Something to consider, depending on the cost of a logic board and the hassle of replacing it. You transfer your existing drives, as long as you have a spare external drive. You would clone your G5 drives to the external drive as disk images, then move the G5 drives to the Mac Pro, re-format them GUID, and clone back the contents from the disk images on the external. I did this recently when I retired my G5.

  • HT4623 When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?

    When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?

    See Here  >  http://support.apple.com/kb/HT1808

  • Can we solve this problem -folder with the exclamation icon

    What is this folder with the exclamation icon?
    Why it happens only to the iPod connected to PC?
    Why it is the toughest problem to be solved?
    What causes it?
    Just would like to share my experience with all of you, my niece has a mini iPod that connects with a PC, however, after ejecting the iPod a few times inproperly, her iPod showed this most notorious evil icon. I followed all the instructions from the Apple web site in this forum, I did nearly ten times of Resets and Restores (I managed to restore but not everytimes), still failed to get rid of this icon, and it jsut would not disappear in the iPod. I just got very frustrated and I asked myself should I connect it with a Mac? Why not? So I connected it with my Mac, no surprise, then I put it in Disk Mode and reconnectted (few attempts), the iPod icon appeared on my Desktop but I still could not do the restore.
    As I believed that iPod was the same as an external Hard Disk, and it was broken anyway, why not have another try - so I opened the Disk Utility and saw the iPod there, then I did an Erase (format) the iPod, once completed I reconnected with my Mac again, after 4 attempts, the iPod updater window popup and asked me whether I would like to do a restore, I finally managed to get rid of this icon. I connectted it with PC and was able to do a restore in my PC and got recongzied afterward. It has happened almost for 6 months and I heard that this iPod is still working fine.
    My suggestion is - unless you need to do the update of song with your iPod, never and ever charged your iPod via connecting with the PC, I leave my iPod with the Bose docking system and it has no problem at all.

    My suggestion is - unless you need to do the update of song with your iPod, never and ever charged your iPod via connecting with the PC, I leave my iPod with the Bose docking system and it has no problem at all.
    I always use the iPod AC charger to charge my iPods and I have never had any problems.
    The initial cause of the problems in your post is probably that several improper ejection of the iPod. If you do not have a Mac the problem may not be solvable by yourself.

  • Downloaded iOS 8.2 on ipad3 and won't respond to code or turn on turn off button. Can't sync with my iMac either? You would think after iOS 8.1 apple would learn their lesson.

    Downloaded iOS 8.2 and now won't respond to code or turn on and off button. If pressed Siri comes on and says connect to internet. iMac can't connect to iPad either? With ios8.1 fiasco apple would not release another problem.

    do not download ios 8.2 it totally destroyed my iPad 2 , and hour after the update it gave me a black screen with the date and the battery status and that's it it wont shutdown itune will not reset cause of the find my ipad
    DO NOT UPDATE to 8.2

  • 3 A's on ipod and won't respond.

    I have had issues with my 60g with video for about 2 months now. First the sad ipod icon, error messages that it couldn't update the ipod, failure to copy to disk....I ran the virus scan today, restored the ipod, installed itunes and re-registered the ipod with the original cd. Worked fine for about an hour. Now I have 3 letters of A on the screen, and will not respond. When I try to restore it, it gives me an error that there was a problem trying to download the ipod to the ipod.

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • IPhone going black and won't respond

    I posted about this earlier but it is happening again! My iPhone 3G (two weeks old, well two week activated at least, not sure the build week) will go black and not respond until plugged in to charge and then it is fine.
    When taken off the charger or unplugged from the usb port it will be fine until it locks. After wards the screen will remain black and the iPhone 3G will not respond.
    Any ideas? Anyone heard of this?
    P.S. when it does respond when plugged back in, it will take a picture of the current screen and then when unplugged it will take a picture of the current screen and the iPod application will pop up before it goes blank again.
    Edit: Now it won't respond while plugged in.
    Message was edited by: TexanMan05

    Raleigh D.,
    Thank you for your timely response. To answer your questions I will list answers in the order that your questions were asked to me:
    1. I am unable to reset the iPhone. With a blank (blackened) screen, when I take the proper steps to reset the iPhone, it is unresponsive.
    2. When initially plugged in (since it eventually goes blank) the iPhone battery icon indicates a full charge.
    3. I do infact use a case. I am using the iSkin Revo2. I would hate to give up the protection, but alas I can try it.
    The interesting thing however is that whilst the iPhone screen is blank (blackened) while plugged into my MacBook, the iPhone pane shows up in iTunes and indicates that the iPhone is ready to be synced or restored. This is boggling since the iPhone itself appears to be unresponsive in a manner as if it is permanently turned off.
    Thank you.

  • MBP 13" died and won't respond.

    My MBP (bought mid 2010) died this morning (the effect was as if I had held down the power button to shut down) while I was using it as normal and now won't respond at all. Battery is holding charge as indicated by the lights and tried 2 chargers which appear to work fine. Suggestions? Cheers

    Valuable lesson learned - on notebooks, in particular, AppleCare can more than pay for itself. Sorry you had such a bad experience: computers (all and any brands) can go belly-up at any time. I had a 2006 MBP and it's still running somewhere in Minnesota. But all aren't that lucky.
    If you need your particular machine, then the £400 is likely well spent. But you always have the option of putting that £400 towards the purchase of a new machine. And if you do that, get AppleCare next time.
    I'm sympathetic but I've just been one of those lucky few who in 27 years of owning Macs have had no hardware problems...
    Clinton

Maybe you are looking for

  • How do i get my new tabs work?

    I use to be able to open new tabs, until lately i tried it did not work. How do I fix this issue. I tried to computer restore already but that is not solve the issue.

  • Trouble connecting to Hotel Wifi

    I have a 2011 Macbook pro with mountain lion and I am currently at a hotel where I am unable to connect to the wifi.   To access you select the wifi that you want and open a browser and a login page should show up to allow you to sign in.  I never ge

  • RESUBMIT FM is making disappear from all user's inboxes!

    Hello, I one sent work item to multiple user's inboxes, say users are A, B and C. I placed some validation function behind the ACCEPT button, the moment user clicks the ACCEPT button then my validation will trigger Say, user B clicked the ACCEPT butt

  • Mail Per User Quotas Not Working

    We just migrated from 10.9 server to the new 10.10 server and noticed that our per user mail quotas were no longer working.  If I change the Server app - Mail setting - to have a global mail quota on it work, however, we have a few accounts that we n

  • ODI Multi Target tables insert using single interface

    Hi I am facing an issue in ODI with multiple target tables insert. I have a source table in Sybase ASE and want to insert the data in two different target tables which are in Sybase IQ. Any suggestion would be appreciated ! Thanks in advance. Best Re