3G crashed trying to install iOS4 - now will not restore

I finally succumbed to the pop-ups telling me to install iOS4. It crashed during the "restoring iphone software" stage. I now do not have any operating system on my phone. I have tried restoring but it will not proceed further than 13% of the progress bar on "restoring iphone software"
Any help will be gratefully received.

Thank you for the comments. I have just got back form teh O2 (service provider) store. They restored to factory settings and updated to ios4 for free. I should think so too , as I have only had the phone for a month!
I hope it runs smoothly though now, as I have seen many comments regarding loss of speed.

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