3G Ipod caused System Crash - now my MS Office 2008 doesn't work properly

I, in retrospect foolishly, plugged in a 3G iPod that I don't own. It beeped about 4-5 time and then the system crashed (you know that one that brings up that overlay and you must restart the computer?). I had been running Entourage, Word, Excel, iTunes and Firefox.
I then went to start up my work again and the MS Office programmes kept crashing. Apparently the MS Office database was damaged. I tried to repair it according to instruction but it didn't work.
I did a permissions check and repair. I also checked for damaged files. This indicated that Adobe CS3 Device Central was damaged, System Sync (MS), My Day and Google Updater (coincidental?) were all damaged.
I have completely removed all Adobe and MS Office files (hunting them down with spotlight), un-installing where possible with MS Office and Adobe software and Appzapper.
I removed all the other files that were damaged then re-installed the software (MS Office without Entourage and Adobe PS and Illustrator).
I rechecked for damaged files and still Device Central was damaged and MS Office is being a pain in the butt. Word takes forever to open, save and close. Excel is as bad and copying cells stalls the programme.
My impression is that there is something still in the system that is messing up MS Office and Adobe. Could it all have originated from the system crash and the crappy iPod?
Can anyone tell me what I can do, files to delete... ANYTHING! I have re-installed Office several times with no improvement.
Thanks to you bright sparks in advance.

HI Phil,
"you know that one that brings up that overlay and you must restart the computer?"
You are describing what's known as a kernel panic. Go here for help resolving this issue:
Resolving Kernel Panics X Lab
Carolyn

Similar Messages

  • Went from Mountain Lion to Yosemite on 2009 MacBook Pro.  Safari now randomly shuts down; Word doesn't work properly; iPhoto will not upload pics from iPhone; EVERYTHING is horribly slow.  How to I go back to Mountain Lion?

    Is there a way to go back to Mountain Lion after updating to Yosemite?  Yosemite has caused nothing but problems in multiple programs.  Mountain Lion ran fine.  Not sure why I even updated.  I am NOT a computer guru so instructions I have read for the many Yosemite fixes blow my mind.  Should I be taking my MacBook Pro to the Genius Bar at the nearest Apple Store (2 hours away)?  I have been a Mac user and lover for many years and am SO frustrated and disappointed in all of it right now.  Please advise on what a non-tech frustrated Mac user can do.

    Technically, you can downgrade if you have the following:
    Your computer must be elligible to run Mountain Lion. If your computer came with Mavericks or Yosemite out of the box, you can forget it.
    You need an already existing Mountain Lion installer file. If you still have that somewhere, for example in your Applications folder, or anywhere else, it's usable- note that it needs to be originally downloaded with your own Apple ID and password. If you made a Mountain Lion USB installer or DVD back then that would work too. If your Time Machine back-ups go back to the days of Mountain Lion or Lion you could check your Applications folder from inside Time Machine and restore it to your computer.
    To not have data loss you need a Time Machine back-up that goes back to when you were still running Mountain Lion. Please note that this will revert your data to exactly the date that you choose. If you installed Mavericks 2 months ago, you will loose 2 months worth of data.

  • I have one account, but use it as two for years.  One is home, one is work.  Recently we upgraded to Windows 7 at work and a new email system.  Now I can't download music at work; work tech support can't help but said to use my work email address. Failure

    I have one account, but use it as two for years.  One is home, one is work.  Recently we upgraded to Windows 7 at work and a new email system.  Now I can't download music at work; work tech support can't help but said to use my work email address. Failure.
    Could it be a new work firewall associated with the upgrades?  How can I resolve this?

    I have one account, but use it as two for years.  One is home, one is work.  Recently we upgraded to Windows 7 at work and a new email system.  Now I can't download music at work; work tech support can't help but said to use my work email address. Failure.
    Could it be a new work firewall associated with the upgrades?  How can I resolve this?

  • HT1923 The sync function on my iPod Touch 3rd generation doesn't work properly.  My OS is up to date, but some of my podcasts won't transfer onto the iPod, and it won't delete ones I've already listened to.

    The sync function on my 3rd gen iPod Touch doesn't work properly.  It won't sync all the podcasts I've downloaded, and it won't delete ones I've listened to and deleted on iTunes.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly. Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again. Is there any solution?

    I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
    Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?

    Hey, There are afew things you can try.
    - Simply turn your phone off and back on again
    - Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
    - Back up your iPhone to your PC, then restore it..
    this ones last cause I think you may have tried it already..
    - Close all open applications
    Hope this helps!
       Kieran.

  • IMovie wii no longer share with iDVD.  I just upgraded to Yosemite 10.10.2 and now I can't get iDVD to work properly.  Any thoughts?

    iMovie wii no longer share with iDVD.  I just upgraded to Yosemite 10.10.2 and now I can't get iDVD to work properly.  Any thoughts?  This is what comes up.....

    iDVD does work with Yosemite although, as Kappy pointed out unsupported for 2 years, so try this basic troubleshooting fix:
    1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
    User/Home/Library/Preferences folder.
    2 - delete the contents of IDVD'S cache folder: User/Home/Library/Caches/com.apple.iDVD.
    3 - launch IDVD and try again.
    NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
    If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
    If iDVD crashes again post the first 50 lines of the crash report.  Don't post a screenshot but copy and paste the actual text.
    To get a movie from iMovie to iDVD it should be exported out of iMovie as 480p and added manually to iDVD.

  • I just installed Maverick to my imacG5 and now my Office 2004 doesn't work??

    I just installed Maverick to my imacG5 and now my Office 2004 doesn't work?? Where do I go from here??
    Thanks.

    You have given us inaccurate info about your iMac.
    The G5 iMac is all white and runs a IBM Power PC (non-Intel)  CPU that cannot run any OS X version above OS X 10.5.8.
    OS X 10.6- 10.9 all run on much newer Intel CPU iMacs that have aluminum enclosures.
    Typically, mid-2007 models and later.
    The iMac model you described can't possibly run OS X 10.9 Mavericks.
    Please download, install and run Etrecheck.
    Etrecheck is a small, unobstrusive app that compiles a snapshot of your entire Mac hardware system and all installed software.
    http://www.etresoft.com/etrecheck
    Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we have accurate information about IMac to help both you and us begin to troubleshoot and solve the performance and technical issues with your Mac running OS X 10.9 Mavericks.
    Thank You.

  • My iPod 5th gen connects to wifi but the internet doesn't work.

    So we were watching netflix on the ps4 and something happened and now my ipod will connect to the wifi but the internet doesn't work. everything else connects just fine to the internet just not my ipod. I've renew my lease, reset my settings and network, forgot my network and rejoined,  turn my ipod completely off and back on, turned my wifi off then back open. The IP address is 192.xxx.x.xx
    its the ipod 5th generation 16gb.  With the latest update

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • When I try to restore my iPod, it stops restoring at the same place and doesn't work. How do I fix this and make it completely restore itself?

    When I try to restore my iPod, it stops restoring at the same place and doesn't work. How do I fix this and make it completely restore itself?

    Did you make sure that your security software allows iTunes to contact Apple during the restore process? http://support.apple.com/kb/TS3125

  • I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this

    I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are not working I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • I imported videos from photo into iMovie when I set up iMovie (obvious mistake) and now iMovie doesn't work properly, nor can I move specific videos into a folder where I want them. How do I fix this?

    I imported videos from photo into iMovie when I set up iMovie (obvious mistake) and now iMovie doesn't work properly, nor can I move specific videos into a folder where I want them. How do I fix this? I even tried deleting iMovie, bought a new copy and installed it, but the folder "iPhoto Videos" is still there and I can't get new clips loaded to iMovie, especially where I want them. Please help.

    The iPhoto Videos do occasionally have problems. I've seen a lot of people write messages to this Discussion group describing similar problems. The only thing that seems to get around this problem is to pull the video clips out of iPhoto then import them directly into iMovie. Once the troubles with iPhoto Videos starts, I haven't yet seen anyone write back with something that they did to fix it.
    The most difficult part of doing this is the movies in iPhoto might be a little difficult to track down. But you can create a smart alum that does that for you. Go to iPhoto > File Menu > New Smart Album:
    Set the first pulldown menu to keyword, second to contains, then in the last box type Movie with a capital 'M'. Then click OK. This smart album more or less does as search of the whole iPhoto Library and only displays items that match your search tearm of "Movie" exactly. In that smart album then you can find the original Movies you want to move out of iPhoto and into iMovie, <CTRL> click on the Movie clip, then choose Reveal in Finder. That will jump you out of iPhoto temporarily and into the iPhoto Library folder. From there you can move that movie file to the desktop. Move all the clips you want, once they're all collected up go to iMovie and go to the File Menu > Import Files. Then point it to the desktop where you moved your video clips.
    This will put all those videos into an Event folder in iMovie and bypass iPhoto Videos altogether.

  • The vga adapter (for a Benq projector, for example) is only for Ipod touch 4g? I have an 2g. Doesn't work for this?

    The vga adapter (for a Benq projector, for example) is only for Ipod touch 4g? I have an 2g. Doesn't work for this?
    Thanks in advance.

    The VGA is for the 4G iPod only. The 2G can use the composite and component cables.
    http://support.apple.com/kb/HT1454

  • My mouse fell now the scroll/zoom option doesn't work. Any tips?

    My mouse fell from the couch to a carpeted floor. Now the scroll/zoom option doesn't work. Any tips? It landed and rolled a bit.

    Hello:
    I suggest you buy a new one.
    Barry

  • I just download mountain lion to my mac,  now microsoft office suite doesn't work....it says 'you can't open the application 'microsoft word' because PowerPC applications are no longer supported.  What does this mean and what do I have to do to fix it??

    I just download mountain lion to my mac,  now microsoft office suite doesn't work....it says 'you can't open the application 'microsoft word' because PowerPC applications are no longer supported.  What does this mean and what do I have to do to fix it?? HELP!!

    Install Snow Leopard on another boot partition, or upgrade Microsoft Office to a newer version, or use any number of better alternatives. Some of them are free.
    Consider
    LibreOffice (donation-supported)
    NeoOffice ($10)
    OpenOffice (completely free)
    In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

  • I upgraded my software to OS X version 10.9 and now my Canon MP145 scanner doesn't work, what should I do ?

    I upgraded my software to OS X version 10.9 and now my Canon MP145 scanner doesn't work, what should I do ?

    Welcome to Apple Support Communities
    There are two Applications folders: /Applications (in the root level of the hard drive) and ~/Applications (in your user folder).
    If you have a look at the bottom part of the screenshot, you can see where Chess is stored, and it indicates that it's stored in /Applications, so you are looking for applications in the wrong folder.
    Open a Finder window, go to Finder menu (on the menu bar) > Preferences > Sidebar, and mark Applications. Then, close the Preferences window and you will be able to access to the Applications folder in the Finder sidebar. Another option would be to go to View menu (on the menu bar) and type:
    /Applications

Maybe you are looking for