3G IPod Freezes When Updating

I've had a 20GB 3rd generation iPod for 3 years and I was very happy with it until the battery died. The iPod sat in a drawer for over a year until I had Apple replace the battery. When I got the iPod back I discovered a new problem. Whenever I dock the iPod my computer will either freeze the computer (mouse, keyboard and display all become non-responsive), System halt with a hardware malfunction, or automatic reboot.
I'm trying to copy tracks to the iPod but cannot copy more that 100 at a time before I'm forced to restart the computer. I've done a little research on this problem and it appears to be fairly common. I've tried every suggestion that I've come across but nothing has resolved the problem. Here's a list of actions I've taken:
1) The 5 R's
2) Disabled anti-virus on computer
3) Enabled disk mode
4) Disbaled disk mode
5) Updated iPod firmware
6) Updated iTunes
7) Run chkdsk on iPod (no problems)
8) Run iPod diagnostics (iPod is healthy)
9) Connected with firewire (iPod mounts)
10) Connected with USB 2.0 (iPod mounts)
11) Disabled and deleted all podcasts
12) Connected the iPod to iTunes on a second computer (same exact issues resulted)
13) Replaced the battery
My computer is virus and spyware free and the iPod appears to be healthy. I'm assuming that the Apple techs that replaced the battery also performed a diagnostic on it. The iPod itself plays songs without freezing or resetting and has never given any indication of a problem.
I'll replace or repair the iPod if it turns out to be broken in some way. I do not want to buy a new iPod though if it will not resolve the problem.

I was just having this problem with my 3G. I acquired a USB & Firewire cable a while back and wasn't using it. After many failed attempts I decided to try this. I use the USB to transfer files and have the Firewire plugged into the AC adapter.
I've done 2 successful tests this way, no failures yet. Before & after software restore. Firewire-only failures still exist after the software restore.
Maybe having Firewire on AC and USB in comptuer will help you.

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IPod freezing when updating music/copying files

In the past few months I bought a new Mac Mini. When transferring files from my Mac at work and my roommate's PC at home, using the disk use option on my iPod, it would start to copy the files and stop part of the way through and freeze. There's no way to stop it once it freezes and I end up having to restart my computer. I have tried resetting the iPod to factory settings and reinstalling all my music. I'm using the latest iPod software and running iTunes 6.0.1. When it updates my songs, it does the same thing where it may get about 1000 songs in and then it locks up. When I restart the machine, it has to start from the beginning. The only way around this problem I found was to stop it every couple hundred songs and restart the update. It still freezes when using disk use if the files are big enough. Has anyone else run into this problem? Does it require servicing or is there something I should be doing?
Thanks!!!

I have been having a similar issue with my iPod since December. Whenever I plug the iPod into my computer to update the songs, it freezes after 20, 30, 40 songs or so. But I think I've discovered the source of the problem, at least in my case, so I thought I'd share it in case it helped anyone else.
I got an AirClick remote for the iPod for Christmas, which I use in the car. But for the sake of convenience, I've been leaving the receiver plugged in to the top of the iPod instead of removing it when I'm not using it. And ever since, it's been freezing when I update songs, but I never made the connection until yesterday. When I remove the AirClick receiver before docking the iPod to my computer, it updates as many songs as I would like (even thousands at a time) without freezing.
So if you have any devices plugged in to the top of your iPod, even the headphone remote, I would recommend disconnecting them before connecting the iPod to your computer.
Hope this helps somebody!
g4 tower mirror front Mac OS X (10.2.x) iPod 2G (touch wheel)

During sync my ipod freezes when copying angry birds app

During sync my Ipod freezes when it tyies to update the angry birds app. I cannot get past it and therefore cant finish the sync. can anyone help me?

Dry deleting the app from iTunes and redownload the app and then sync.

IPod freezes after updating to software version 1.2!!!

iPod freezes after updating to software version 1.2!!! After installing version 1.2 the "do not disconnect" screen took forever to disappear, so i just removed the cables and it still remained
like that, i restarted it manually, but now it's getting stuck when the apple logo appears...i reset it and when i finnally turns on, and i'm at the language tab, it freezes. can anyone help.!?

Apple just released firmware 1.2.1 for the ipod, you should try restoring your iPod again with that.

Mail freezes when updating large RSS feed boxes

This is something I encountered and how I have formulated a work around. I have discovered that Mail will freeze when updating large RSS feed boxes.
A little history. After discovery RSS and how they work, I began building a collection of feeds. They included feeds from many major news providers. Over the years, the number articles form some of these sources went into the thousands.
As my database of articles grew, I encountered more severe and more frequent freezes of the application Mail. I began to take the computer off-line in order to work in these files. But inevitably, a situation would arise that would lead to the Mail application freezing.
Isolation of the issue with Mail and to the RSS boxes within Mail. The freeze would not occur when RSS feeds boxes where collapsed. Also, the freeze only affected the Mail application. Mac OS was not affected and I was able to alway close Mail from with in the Force Quit menu. Also, the Force Quit menu affirmed that Mail was indeed frozen by listing it as also "not responding."
Work around. To resolve this issue, I first choose to remove the number of RSS feed that I had subscribed to but used very infrequently. Second, I choose to delete old feeds from "never" to "every two weeks" from within the Mail preference menu (RSS sub-menu).
I think it took a while for Mail to fully delete messages older than two weeks. In fact, when I began deleting whole feeds, it took some time for those feeds to be removed from my mail box tree. Within the Activity Monitor application, I could see that a lot of disk use was occurring, even though the OS was allowing me to continue to use Mail and other applications.
To assist this process, I took my computer off-line and stepped away from it. Upon my return, the disk use was down to normal, the number of article in many RSS boxes where greatly reduced, and my disk had recovered over a GB of space. Also, Mail seems to be behaving properly, with smooth and quick performance.
If you found this article, I hope the information provided has been helpful! After a quick search in to previous posts, an entirely similar post was not found. However, others are finding the Mail application will freeze, but not necessary for the same reason.

Since I don't want to download any attachments from RSS feeds in Mail.app, is there any way to turn off the attachment download once and for all? I also get the beach ball for minutes when an item has a big attachment, and I fear my HD is cluttered with files I don't use.

My ipod freezes when i jog

i freaquently go jogging with my ipod video and it freezes almost everytime i do. no matter what i do my ipod freezes when i jog with it. does anyone know how to keep it from freezing while jogging?
ipod video

Freezing like: stopping shortly and then continuing?
Or freezing like it stops and doesn't ever start again?
Unfortunately, due to the nature of the iPod, jogging and other erratic movement can cause tracks to skip occasionally.
Read about it here:
http://docs.info.apple.com/article.html?artnum=93318

IPOD freezes when I run

Everytime I run my IPOD freezes up. I can reset it but only while standing still. It runs fine after being reset until I start running again. I have tried with and without hold on but it doesn't seem to matter. I have already had to have my IPOD reformatted by Apple once. Does anyone have any ideas on what to do to prevent this. Supposedly the IPOD was fine for running.

My iPod freezes when I run too. Since the original iPod I was usuing lasted 18 months, even in Iraq, I decided that it was normal wear and tear so I purchased a new iPod. However, this new iPod didn't even make it a 1/2 mile before it froze. I reset it twice and it froze again each time. This is really disappointing and I cannot beleive that Apple does not do anything about this. I can't even get a support tech to talk to me. I have contact the state's attorney general's office to see if there are any other complaints. They stated that a class action lawsuit can be a poosibility if enough people join together.
I was very happy with the iPod and even solicted other users but this to me is unacceptable. Apple should advertise that the iPod can not handle a simple task as running. They obviously know about this problem but refuse to acknowledge it b/c of the potential to lose so much business as everyone using an MP3 player to run with.

IPOD FREEZES WHEN SYNCING WITH ITUNES/WON'T UPDATE SONGS

Make that another person WITH AN IPOD PROBLEM...But i don't have the receipt(it was a Christmas present for my son and i bought it at apple.com and i'm not good at keeping receipts)It does not sync with Itunes on my mac it freezes when trying to sync it. It updates a couple songs and stops and if you click on something you get the pinwheel and i did restore it to factory specsto and i can't disconnect without just pulling the plug and i don't think that my nearest apple store will help me either...
MacMini 1.83 INTEL DUO CORE, Mac OS X (10.3.8) 1GIG 667 MHZ DDR2 SDRAM, SUPERDRIVE,AIRPORT,BLUETOOTH
MacMini Mac OS X (10.3.8)

Make that another person WITH AN IPOD PROBLEM<<<</div>
This forum is like a hospital - you're going to see a lot of sick people!
i bought it at apple.com<<<</div>
Then Apple has a record of the purchase.
i don't think that my nearest apple store will help me either<<<</div>
Why wouldn't they? Remember - Apple has a record of the purchase.

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

IPod freezes when trying to sync with iTunes 6.0.4(3)!

Is anyone else having this problem?? My iPod (touch wheel) was working just fine until I updated iTunes the other night. Now it freezes when I try to sync it with iTunes! I tried resetting, restoring, checked all the updates, *****-slapping the iPod, everything. I see that others might be having the same problem -- is there a solution? Help!
iMAC Mac OS X (10.4.3)

Update:
Any new news on this issue from anyone else?
I left my iPod plugged into my PowerBook over night and when I woke it was functional. However, downloads from iTunes to the iPod take almost 3x's longer than they used to and there seems to be more errors than I've ever experienced (about 1 out of every 10 interfaces). Sometimes the error is that it can't write to the drive (iPod) and sometimes the error is that it can't mount the iPod. Also when the iPod is plugged in and displayed in iTunes, the "used" and "free" info is incorrect. I completely emptied my iPod and it says that I'm using -2.80 GB (impossible unless I've created a blackhole) and it says that I have 10.49 GB (capacity, under Get Info, is listed at 9.28 - which is were it's always been - it's a gen2 10GB iPod).
Has anyone tried to format there iPod? Is this possible without harming the drive?
Well, to sum it up my iPod is working but is having errors and bugs all over the place. If anyone has any new news I'd love to hear it.
SPECS: iPod 10GB gen2, running 1.5(?), iTunes 6.0.4, PowerBook G4 800, OS 10.4.5
Thanks

IPod freezes when I plug it into iTunes

Everytime I try and update my iPod with iTunes, not only does it not appear on my computer, my iPod itself freezes. I've tried rebooting my computer, uninstalling and reinstalling iTunes and holding Menu and Select on my iPod. My iPod unfreezes when I unplug it from my computer, so it can't be the iPod itself.

In what way do you mean 'freezes'? Do you mean that it freezes on the menu screen, or simply puts up the 'do not disconnect' sign and is not recognised by the computer?
I had a problem with mine doing this at first too. Try not opening iTunes, but allow your computer to recognise your iPod and open it automatically. Leave them together for a while, dont just expect them to connect instantly.
Also, check that your pod is connected to the USB 2.0 port, not that 1.0 port. The 2.0 port is normally found at the back of your computer, whereas the 1.0 is often at the front.
I'm not a technician and I don't have any specialist knowledge. If that hasn't helped, try contacting Apple helpdesk. Be sure to stress that this does come within their jurisdiction, as the fault is with your iPod connecting, not just iTunes recognising it!

Itunes freezes when updating

every time i try to update songs on my ipod, itunes freezes and i have to restart my computer. i tried reinstalling it, and it didn't help. and all the album artwork is wrong on my ipod. itunes 7.0 ***** really really bad.

I have been having a similar issue with my iPod since December. Whenever I plug the iPod into my computer to update the songs, it freezes after 20, 30, 40 songs or so. But I think I've discovered the source of the problem, at least in my case, so I thought I'd share it in case it helped anyone else.
I got an AirClick remote for the iPod for Christmas, which I use in the car. But for the sake of convenience, I've been leaving the receiver plugged in to the top of the iPod instead of removing it when I'm not using it. And ever since, it's been freezing when I update songs, but I never made the connection until yesterday. When I remove the AirClick receiver before docking the iPod to my computer, it updates as many songs as I would like (even thousands at a time) without freezing.
So if you have any devices plugged in to the top of your iPod, even the headphone remote, I would recommend disconnecting them before connecting the iPod to your computer.
Hope this helps somebody!
g4 tower mirror front Mac OS X (10.2.x) iPod 2G (touch wheel)

Ipod frozen when updating

I moved 500 cds from my emac (to free up some hard drive space) to an external hard drive. I changed my itunes preference setting in "advanced" to utilize the itunes library on the external hard drive. The library has been successfully "added" to the itunes program on the emac.
When I try to update/sync my 40 gig clickwheel ipod, it freezes after updating any number of files (1489 the first try, 32 the second try, and 4409 the third.
When it freezes, nothing works, even on the emac. Including force quitting itunes. I am forced to do a hard shut down which leaves my ipod frozen with the "do not disconnect" message. Restting it ususally works, but how am I going to ever get my music onto my ipod? Thanks for any help.

Hello bandock,
And welcome to Apple Discussions!
Have you tried connecting the iPod Touch in *Recovery Mode* and then restoring it via iTunes? If not, see this article for more information on getting your iPod into *Recovery Mode*.
http://support.apple.com/kb/ht1808
B-rock

Ipod freezes when i try to play music or videos..

my ipod will freeze when i try to play a song so i will restart it and it shows the apple it will not play music or videos..i can play games though
Message was edited by: crolers

I don't know how but after two hours of trying to sync, Somehow the files that I wanted to transfer, worked. I don't know how or If I got another -54 but, all I know is that this has happened alot. I usually take hours to sync stuff. I figured this out at the last moment trying to transfer all my photos trying to create a clean slate. I somehow found my files on there.

Itouch freezes when updating apps

Why does my itouch freeze up when updating apps? How do I fix this?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings.iTunes and App store and sign out and sing back in
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

3G IPod Freezes When Updating

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