3G iPod nano with scroll wheel when the iPod is connected

The scroll wheel of my brand new 3G iPod doesn't respond when I plug it in a dock cable (the dock connector of the USB cable and the dock connector of the FM tuner). The iPod is recognized by the computer and can be synchronized. The FM tuner is working except that I can't use the scroll wheel.
It seems to be an hardware problem. I try to reset it several times without success.
Thanks in advance

No it is every time I just plug the iPod through the dock even the FM tuner.
Any connection of the dock connector deactivate the scroll wheel.

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