3g is not working but 2g is fine - could this be a hardware problem?

Just recently updated to IOS6 and now can't get 3g, but I also dropped my phone at the same time.
I've tried all the resets and changed SIM and the issue is definitely with the handset either hardware or software installed on it.
Is it possible that I've dammaged the 3g antenna?  I get 2g fine, and wifi fine, so I guess my question is does the iPhone have seperate antennas for 3g?
Thanks
Dave

It very likely could be a hardware problem.
Are you certain that you did not simply disable 3G?  Check Settings > General > Network > Enable 3G to ensure it is ON.

Similar Messages

  • My Yahoo mail account has suddenly stopped working. Have deleted and re installed but still not working. Recently updated iOS could this be related?

    My Yahoo mail account has suddenly stopped working. Have deleted and re installed but still not working. Recently updated iOS could this be related?

    Try resetting the Yahoo password. Yahoo not infrequently has problems.

  • Browsers not working but internet is fine

    I've been having a weird issue for a few days, my computer is connected to the internet and I am able to login a messenger and use spotify and other programs that run through wifi but for some reason none of my internet browsers open any page. If anyone knows how to fix this please help!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Phone line not working but Infinity is Fine

    We had a huge thunderstorm last Monday, which caused a power cut.
    Since then, our phone line is dead (it just makes a clicking noise), although if you ring our number, it appears to be ringing (which it isn't).
    However, BT Infinity is working even faster.
    I did the on-line check of our service and it says there is no fault, and so if I call out a BT engineer, it could cost me £130!!
    I'm sure it isn't working, as I've tried an old cordless phone (which I haven't used for years) and I still get the clicking.
    I've read that one of the wires may be dead, but I don't know what course of action to take.
    Any help or advice will be greatly appreciated.
    Rich
    If you found this information helpful, please click the star to the left of this post. If the reply answers your question then please mark as ’Mark as Accepted Solution’

    RichRolls wrote:
    I have checked our telephones in the test socket, and they work fine, but not through the normal socket!!
    Then there is a fault in that socket, which Openreach will charge to replace. They go faulty quite often, but you can replace them yourself.
    You can get around the problem by plugging a microfilter into the test socket, and then plugging the phone and broadband into the microfilter.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • My audio is not working but mic is fine

    Dear all,
    Skype is not picking up my voice when ever i speak but it works outside of skype. In skype's audio options the green audio bar drops when ever i speak, how do i fix this?

    HI Adrianwatson:
    Welcome to the forum!    Thank you for  your post.  I would very much like to assist you!
    I see you are having an issue with your headset and are getting code 28. This usually refers to  a driver issue. Have you done all the Windows updates? When you connect the headset, if you open Device Manager you should be able to update the driver from there.  You could also run the "HP Support Assistant"  click here or the Windows troubleshooter to aid in updating drivers. "MS Fix it"  click here ( Windows 7, Vista and XP) or built in troubleshooter in Windows 8 (Windows key +c, to open charms, then type  troubleshoot in the search bar).  Here is a link to "Downloading or Updating Software and Drivers for HP Computers"   click here.  If this has not resolved your issue, would you provide your exact model of computer and the operating system you are running, along with the results from the troubleshooting.  "How Do I Find My Model Number or Product Number?"  click here. 
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • LAN ports not working but wireless is fine

    Just purchased AE to use with my Zoom comcast modem (no router function on the modem).  The wireless function is working flawlessly but I am not able to get IP addresses to hardware attached to the AE via the LAN ports.  I've cycled and reset until I'm blue in the face!  Any recommendations are greatly appreciated!

    There are no settings to check. The Ethernet ports are enabled by default when the AirPort is operating correctly.
    As a last resort, you could reset the AirPort back to default settings and then set it up again if you have the time.  Hold in the reset button on the back of the AirPort for 8-10 seconds and release, than allow a full minute for the AirPort to restart.  Then, set it up again and check the Ethernet ports.
    I assume that you have checked to make sure that you have a good Ethernet cable.

  • Mini-Displayport to DVI adapter not working, but Mini-Displayport to VGA and Thunderbolt work fine

    Mini-Displayport to DVI adapter not working, but Mini-Displayport to VGA and Thunderbolt work fine.
    This is a brand new MacBook Pro (15-inch, mid-2012) just received.  I suspect that this is a hardware problem as:
    The mini-displayport to DVI adapter and the external monitor that I am utilizing connect and operate just fine using my older MacBook Pro (mid-2010) with the same OS.
    The new MacBook Pro powers the external monitor with a mini-displayport to VGA adapater without issue.
    The new MacBook Pro powers an Apple Thunderbolt display without issue.
    Both MacBook Pro's are running OSX Lion 10.7.4.
    The only combination which does not work is the mini-displayport to DVI adapater used in conjunction with the brand new MacBook Pro (mid-2012).
    All adapters and components (mini-displayport adapters) are Apple retail adapter.
    I have tried several external monitors, including my Dell U2412m.
    When I connect the mini-displayport to DVI adapater to the new MacBook Pro (mid-2012), nothing happens. The external monitor reports "no signal" and attempts to go into sleep mode.  Using the "Detect displays" button has no effect, even when used multiple times.  Rebooting does not help, nor does resetting the SMC or PRAM.
    Any other suggestions before I take it to the Genius Bar?

    I turns out that the logic board of my MacBook Pro was faulty (despite being brand new).
    I took it to the Apple Store, presented the problem, and one of the Tech's came to the same conclusion that I had -- hardware failure.  Phone support was no help in the matter (and even told me that what I was trying to do wasn't a supported option, which is rediculous).  However, the Genius Bar did take care of the problem, and my MacBook Pro was back to me with a replaced logic board within a few days.
    Hope that htis helps.

  • Can't connect to websites with any browser. Bookmarks do not work but bookmarks  through bookmarks edit works just fine.

    Can't connect to websites with any browser. Bookmarks do not work but bookmarks  through bookmarks edit works just fine.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • I have trouble with website links not working but they work fine on I.E. it's a problem on quite a few sites .

    The problem I'm having is the links are just unclickable . I have checked all the settings and everything seems ok , but the links are not working . Everything is fine in I.E. and I am not having any problems , it appears to only be when using mozilla . On this site http://compare100.com it's the links at the bottom of the page , is any body else having the same issue ?

    After a bit more troubleshooting... This appears to be a CSS float clearing issue. In a page with both left and right floated containers, if the float is not cleared in one of various ways, Firefox may render the page properly, but the hyperlinks do not function. By clearing the float in the application of the page footer division, I am able to correct the problem in my web page structure such that all browsers render correctly with working links. When you experience this problem, you won't be able to do anything to Firefox to correct it, the page owner will have to resolve their stylesheets, unless a patch or something comes out to address whatever causes Firefox to behave this way.

  • My laptop speakers are not working but my headphones work fine

    I have an HP Pavilion g6-1d73us laptop and although my headphones work properly the speakers do not. This is a recent problem.  I have tried troubleshooting with windows troubleshooter with no results. I have checked all the drivers for audio and they check out fine. I have tried driver software with no success. Windows Media Player does not work. I get an error message when I try to use it. What else can I try?   Carl
    This question was solved.
    View Solution.

    Hello @hifive11,
    I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
    The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
    You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
    1. Click the Start button
    2. Click Control Panel
    3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
    4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's headset device). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
    5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
    6. Test your speakers
    If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Ever since I downloaded Acrobat Pro 11.0.09, the PDF Maker and Save As PDF have not worked, but instead cause MS Word 2013 to crash.

         Ever since I downloaded the Acrobat Pro 11.0.09, the PDF Maker has not worked, but instead causes MS Word 2013 to crash. I cannot find the cause or the solution.
    forumnotifier

    OK I will try to elaborate this time with pictures so it is clear what I am asking and what the issue I am facing is.
    The specific option I want to be able to use from within the Adobe Acrobat Pro user interface is
    File\Create\Batch Create Multiple Files
    When I select that menu item a floating tool bar thing pops up that I can drag and drop files onto.
    If I drag excel or powerpoint documents onto it and press OK it converts them fine.  If I drag MS word documents into it the documents appear in the list but when I click OK it says no files processed.
    In the process of troubleshooting I also tried using the Add Files button.  That is when I discovered that MS word documents (*.doc, *.docx) are not showing up in the list of supported file types.
    The same thing happens when I try converting a single file using the File\Create\Create PDF From File menu item. Just like above the MS word documents do not show up in the list of supported file types.
    Looking in my registry entries as suggested by the article linked to by one of the posters above I can see both *.doc and *.docx types registered in the correct place.
    Unless I can use the batch convert command as intended by the time my trial period runs out in 13 days I cannot justify buying this software. If converting the documents one at a time was acceptable I would just use Save As PDF from within MS Word which works just fine. I need the batch convert function so I can convert my whole library of word documents to PDF at once.
    Any further assistance greatly appreciated!
    Regards,
    Gray

  • Phone screen NOT working but phone IS working

    Like the subject says, my screen is not working, but phone works fine.
    I was able to guess the 'turn on USB storage' button and I got everything backed up.
    I didn't drop or let my anger loose on the phone =P.
    This is my 3rd replacement phone! I read another thread on the first page of someone complaining they are on their 4th phone. Prior to that reading, I was hoping I could upgrade or convince them to give me a NEW phone rather than a used. I guess that won't be happening.
    I also tried all sorts of battery pulls including waiting 30min before I put it back in...none of this worked.
    So I guess my best bet atm is to take it in to the store?
    Thanks!

    I am on my second Droid. The first one was damaged due to me dropping it. I have insurance and had a replacement sent to me. A month later I get the BSOD Black or Blank Screen of Death. I did the battery thing as well as a hard rest and nothing.
    I am three months away from an upgrade and I am starting to think of downgrading to just an ordinary phone.
    It seems that smartphones are too problematic and require dealing with multiple parties i.e Verizon, Motorola, and the Insurance company for the phone.

  • Wi-fi on iMac not working, but works on other laptops

    Hi there,
    I've recently moved back home with my new iMac, and when I went to try to set up wi-fi on it for the first time, it didn't work. I received a message that "Wi-fi has the self-assigned IP address ____ and will not be able to connect to the internet.". I don't understand why it's not working when I'm currently typing this from my macbook pro which connects perfectly fine, as well as my iPhone, and my parents laptops as well. The wi-fi worked perfectly fine at my old placres
    I've tried resetting my modem and router, restarting my computer, turning wi-fi on and off, deleting the keychain access for the network, and tons of other suggested solutions but to no avail. I also just tried manually imputting my IP and that told me it connected, but the network icon still showed an exclamation mark, and I wasn't able to load any websites.
    Needless to say, I'm extremely frustrated about this, and nothing seems to work. Are there any other solutions I can try? I really don't know what would be causing this.

    When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
     ▹ System Preferences... ▹ Network
    Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
    Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

  • Why iPhone 6 Plus sound microphone not working, but in the case of sound recordings in conversation mode work?

    Why iPhone 6 Plus sound microphone not working, but in the case of sound recordings in conversation mode work?

    Sighhhh, wasted so much time yesterday and today going around Sony centre and then carphone warehouse. They told me to come back after Easter.
    I came home, banged the phone against the wall and it worked.
    Turned out that mic was working on loud speaker and when using headphones so I thought that the secondary mic is working and the main one (placed with the speakers) isn't. So I banged that part against the wall slightly (in plastic case to prevent scratches) then put the phone underwater, waited for it to dry and now it's working. Idk how well and if it's of perfect quality again but people can hear me well.

  • I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

    I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

    I'm guessing it's a compatibility problem similar to that that T-Mobile in the US has. I'm not familiar with chat-r wireless, but I'm guessing it's not a supported carrier for the iPhone. If they can't tell you how to fix it, I'm guessing it's just plain not going to work.

Maybe you are looking for

  • Missing characters in generated PDF - Adobe Acrobat 9 Pro

    PDF documents printed from Framemaker or Microsoft Word are missing characters. Usually the missing characters are after bold text or headings. If the text is underscored, the underscores are printed, but the text is not. When I have these source fil

  • How do I go back to default  Open With application in /Library/Mail/cache

    Help! I was trying to find a mailbox that got deleted. In looking at /Library/Cache/Mail/ to see if the mailbox was there, I tried to open a cache. There was no application to open the document, so I clicked Mail Document, or something--I don't even

  • Update of sigle field

    I m coding a GL debit /Credit report. i m collection data from bseg and then compare the record in FAGLFLEXA (For inter unit transaction prctr = pprctr,if false then delete record from internal table) based on the profit center. I m updating prctr fi

  • UPS not resolving group membership for domain group

    I have two trusted domains A and B in a single forest. We have an AD group groupA in domain A that contains users from both domain A and domain B. SharePoint is installed in domain A. However, after UPS is run, when looking at the the group in the au

  • How to completely shutdown the entire crs stack in all nodes ?

    Grid version: 11.2.0.4 Platform : OEL 6.4 To shutdown the entire crs stack, I ran crsctl stop cluster -all from one node. After the command execution,  the below mentioned processes were still running on all nodes. [root@intsmdp01 ~]# ps -ef | grep d