3G isnt working and I cannot receive or send picture messages...Anyone else having this problem?
When I try to connect to the web on my Droid 2 it says its not connected and there is no 3G symbol at the top of my phone. I also cannot receive or send picture messages from my phone...Is anyone else having this problem or knows how to fix this?
I do apologize about the issues you are experiencing with your device and I will be more than happy to assist you with resolving those issues. First step will will take in resolve the issues will be by updating your device.
On your phone, dial *228
Select option 2 when prompted
Listen to be advised that the update was successful
The device will power off and on (if this is not completed automatically, complete is manually)
Once the device is power back, go ahead and check to see if you are able to send and receive picture messages and that your 3G is working properly. If not, here is a link to additional troubleshooting information:
http://support.vzw.com/clc/faqs/Equipment/faq_troubleshooting.html?grp=3&faq=3
Similar Messages
-
Iphone 5 battery drains rapidly, I have turned off apps and location even purchased a new battery, is anyone else having this problem? If anyone knows how to fix please let me know. I've tried the hard reset and nothing works.
There was a run of bad batteries for the iPhone 5. Apple will replace them if your phone qualifies and you haven't tried to fix it yourself. See: iPhone 5 Battery Replacement Program - Apple Support. Unfortunately, you may have disqualified yourself if you tried to repair it yourself.
However, rapid battery drain is only rarely caused by a bad battery. A bad battery is usually diagnosed by a battery percentage that jumps randomly. See this for advice: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain -
I just purchased an ibook for my mac for the first time and it started with two pages then switched to one with notes and i can't change it back. Anyone else having this problem?
Up the top where the three buttons are (red yellow green) are three images. Click on the third image that looks like a notepad (not the first which is a library book), and that should get rid of 'Notes'. To read using two pages make the window bigger.
-
I just updated the OS on my IPad. I turned it off and now have retured to it and it won't turn on. Anyone else having this problem?
Lc137-
Try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes solves mysterious problems.
If that does not help, see if this article does: <iOS: Unable to Update or Restore>.
Fred -
Have had Wireless Home Phone connect device refreshed and updated three times since I purchased it in September 2014. Last tech I worked with on it initialized an NRB to check the network. I checked the location of the tower, which is less than one mile up the hill with clear line of site. The device always has two antennas on it. The device is great when it does work, but most of the time it rings three times and then jumps to an automated message saying the person I am calling is not available. I've actually gone up there several times to try an fix the device, but always end up calling a Verizon tech who has me unplug it, pull the battery, and they do some network stuff and then we turn it back on and it works. After the last time on 10/02/14, I called it and got the message. I drove up there, 100 miles one way, and called it while standing in the room. Got the same message. I picked up the phone, heard a dial tone and dialed my phone and it range through. I hung that phone connected to the device and call it using my cell phone. It rang through. I went home and tried to call it the next day. Again it did not ring through and I got the message after three rings. I call another phone at the facility and had them call me on my mom's phone and it is fixed it again. The fix last for a day or two and then it's broken again, like it is today. If it's a network problem then it must be fairly close to the area because no matter what we do it fails again. So much for the 99.98% reliable. This thing is a piece of junk!
I purchased this device and put it on my plan so that my mother who we placed in a home at 96 years old would have a phone connection that she could use and wouldn't flip her out. My family and her family has not been able to faithfully connect with her at this critical time in her life. I am giving Verizon 10 more days to figure this out and then I am going to ask for a total refund not to mention how much time and travel I have put into this piece of junk. Either the home connect transceiver is broken or the network is broken. Why should I pay close to $70 for a service that has not worked more than several days out of 35 days? Also I have spent close to three hours on the phone with decent technical people, but it's my time. I should send Verizon a bill for every time I have gone up there to fix this device as well.
What perplexes me is that a regular cell phone would have sufficed, but because Verizon has to have a data connection that is not available on a regular phone and it was going to cost me $30/month, I decided to go with the home connect. Seemed like a nice solution for an older person who would have a hard time using a cell phone and keeping it charged. Plus after all the fees for getting it connected, it only cost $20/month. That would be a pretty good thing, IF IT WORKED....... The other thing that irks me is, why do I have to pay for a data connection when the cell phone Verizon originally provided can't even access the network. What ever happened to adding a phone line for $10 bucks\ month? All I wanted was a simple phone. She would not be able to use anything more complex and all she needs is a phone line period.
I have no problem paying for something that works and does what it should, but this is ridiculousness. The MTF on this device is somewhere around 1 to 2 days. Out of 365 days that's about a 96.5% failure rate....... Want my advice? Get ride of this device. It sucks and it's bad marketing.jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
Drag and drop is working for only one photo at a time. Anyone else having this problem?
I am trying to store some photos on an external hard drive. I can drag and drop one photo at a time, but not multiple photos. It appears to be working, that is,I see the plus sign, but they do not 'drop'.
It sounds as if your Time Capsule is in "Bridge Mode", which would only allow one device to connect to the Internet at a time.
To check......
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Internet icon
Check the setting for Connection Sharing
If it is "Off (Bridge Mode)", change it to "Share a public IP address"
Click Update to save your changes -
After updating my Iphone 4S to the newest operating system, I cannot get my phone to stay off when I turn it off. Has anybody got any ideas what to do?
Hello purplechemist,
I would be concerned too if my iPhone was not turning off. I'm not sure if you have tried this, but I recommend first trying to reset your iPhone:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue persists after the reset, I recommend restoring your iPhone. You can find steps for backing up and restoring your iPhone in the following links:
iOS: How to back up
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Cannot complete purchases today..is anyone else having this problem?
I can't complete purchases from any of my computers, but can access the store and browse...
I'm having the similar issues as well. I got the same error message when trying to download a few app updates. Also, I went to sync my iPhone and it said my MBP was not authorized, and that if I didn't authorize it all the apps on my phone would be deleted. That's ridiculous because I've synced it several times this week. When I tried to reauthorize my computer, it said that the request couldn't be completed at this time.
It's probably a bug on Apple's end, and a very inconvenient bug at that, but I'm sure they'll have it up and running again soon. It would be great on their part, however, to acknowledge the problem publicly and say that they're working on a solution. -
App Store keeps saying cannot commect to itunes then my app completely disappears
There are a number of posts from other people with the same problem with accessing the store : http://www.apple.com/support/systemstatus/
You could occasionally check that page to see when the store''s back up. -
We have 3 iPhone 6's in house. It takes 30 minutes most days to receive text messages. We have to reboot phones to get them to work but it's a temporary fix. Is anyone else having this problem?
Oh no! Lets get all of these devices to work as it should. Did this issue just start? What is your zip code? How does it work in other areas? Share further details so that I can assist! Thank you, LenaA_VZW Follow us on Twitter @VZWSupport
-
My Iphone gets hot and it will shut off. Is anyone else having this problem?
My Iphone gets hot and shut off. I was talking on the phone about 10 minutes and it was hot to my face, Is anyone else having this problem.
I have the same problem. But my goes off with no reason. I don't even talk on it
-
I have not been able to get onto itunes to check my account or purchase anything for about a year now. Got an Alienware system with latest Windows. When I pull up itunes I can access my old music but cannot access my account to purchase anything new. Just reinstalled itunes and it still does not work. I am ready to just quit. Anyone else having this issue? Solutions?
Thanks!If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access? -
TS1702 I cannot get facebook to work on my ipad, anyone else having this problem?
I cannot get facebook to work on my ipad, anyone else having this problem?
Try a reset ( Hold the Home and Sleep/Wake buttons until Apple logo appears). Worked on my phone for other sounds like text and mail being extremely low. Might work for you and is quick and easy and you wont loose any of your data. Good luck!
-
Since I downloaded ios7 my Photos freezes up and I cannot send or edit photos. The only way to unfreeze Photos is to completely close it out and re-open it. Even doing that it freezes up every time. Anyone else having this problem?
Hello FelisasApplePie,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
If you still can't send or receive iMessages
Ensure that iMessage is turned on in Settings > Messages.
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iPhone: Troubleshooting Cellular data
iOS: Troubleshooting Wi-Fi networks and connections
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
If an iMessage cannot be sent, it will be resent using SMS or MMS, depending on the content. You can turn this behavior on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Note: To receive iMessages sent to your phone number on your iPad, iPod touch, or Mac, you must meet the following requirements:
iPad or iPod touch using iOS 6 or a Mac using OS X 10.8.2.
Verify that you are signed in to your Apple ID account on Settings > Messages > Send & Receive.
Best of luck,
Mario -
HT3310 Can't get remote and mic to work at all with my iPad. Anyone else having this problem?
Can't get EarPods remote and mic to work with my iPad 3. Anyone else having this problem and, if so, how did they fix it?
I am trying to get my USB headphone and mic to work with Skype but I'm not having any success. I have tried several different headphones with the same result.
What are the system requirements of your headphones & mics? It's possible they are not compatible w/Macs and/or your current OS system.
Maybe you are looking for
-
How to configure multiple domains in Active directory
HI, How can I configure multiple domains on Active Directory. When I installed AD it asked for a domain name, there I gave ravigupta.com as domain name. But now I find no way of creating another domain. I am a java developer and my task is to write a
-
CS3 Bridge and CS4 on the same machine.
Hello Everyone, I have adobe photoshop CS3 and Illustrator CS4 on my machine. Any known issues for running bridge CS3 and CS4 on the same machine? Some experts at telling me not to use Photoshop CS3 with Bridge CS4, just wondering. Thanks for you
-
hi i'm new here and as you will see i'm not verry good in english so please understand my probleme is that i can't write any letter in my N70 just numbers even if i push the dieze button, also the pen does not appear what can i do please help me
-
Hi in sap script in data fiels is &komvd-kbetr(T10.2)&/M my output for this field is 2500.00 /M I need to remove the space b/w 2500.00 and /M. I tried all the methods using (C). it is not working. i just changed the decimal place to &komvd-kbetr(T7.
-
hi all, as this.menu_mc.about_btn.onRelease = function() { gotoAndStop("about"); plays or stop the playhead on the frame labeled "about" on the main timeline, but on stage i have a mc, (content_mc) and on clicking a button i want to play the playhead