3G Issue in Blackberry Z10

i just got balckberry z10 allways i face a problem in 3G connection so i can not get new email messages then i should restart the divice to get email everytime.
plz advice
Regards,

Hey reltoukhi,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question..
Do you find this issue happening if you leave Wi-Fi hotspots? Also when did the issue start? Have you tried a new SIM card into the BlackBerry Z10? Also does the signal go down to edge or gsm in lower case letters?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Similar Messages

Un resolved issue in Blackberry Z10

I an not able to configure my official mail id in Z10.
In this regards I made the complain on 8th April 2013 my complaint number is <removed>, it now this issue was not solved.
I am not happy with Blackberry service.
Reg,
Hari
EDIT: Personal Information such as ID #s are prohibited for your security. Please review User Guidelines under section "Be careful."

Hi and Welcome to the Community!
Sorry, but since this is a user-to-user community, we have no access to your prior complaint...
But, what exactly is your "official email" host? If, by that, you mean a hosted account (e.g., @bb or @carrier), then indeed those are not accessible via a BB10 device since those email addresses are provided by BIS, and BB10 does not use BIS. BlackBerry is providing 1-year of forwarding to give users time to shift off of those hosted email accounts.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Notifications Profiles Functinality issue in BlackBerry Z10 OS Version 10.3.1.1565

Hi,
Recently, my BB Z10 phone has been upgraded to new OS Version 10.3.1.1565 which has many features.
I am currently facing one Notification feature issue in this version -
In the "Notifications",
if I activate the Profile "Normal" for the first time without restart,
then it will work fine as per the settings like incoming call sound or media volume sound.
After this profile, next time, if i change the profile to "Phone Call only",
then it will not give any sound for incoming calls or media volume sound.
It will be like "Silent" Mode option.
And, if I restart the phone, then it will work fine as per the Notification Profile "Phone Call Only"
Until that, it will not give any sound for Media like music, vedios, or incoming calls after change of Notification Profile.
This is one of the functionality issue in the Notifications Profiles.
Please help to suggest anything on this.

Hi and Welcome to the Community!
Here is a KB that discusses that error:Article ID: KB36747 All data is deleted following a manual restart of the BlackBerry 10 smartphone and a blue LED is displayed during boot upHopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you. If it does not apply, then the next recommended action is for you to do an OS reload via LINK.
Good luck and let us know!

BlackBerry Z10, so many frustrating issues

I have been using my Blackberry Z10 for 4 months. I still have so many issues that don't work like I would like, and I know if there is something that can fix them. There is a list, for sure there are more that I don't remember right now.
Battery: it never arrives to low charge before turning off. Close to 35-30% it goes to sleep. I tried some of the solutions I´ve read (full charge after taking out battery, reset, etc) but nothing worked.
Two times blocked: Since last OS update, I unlock the phone with my key and some seconds later another screen asks me to put the key again. It doesn't happen always, but very frequently.
GPS and tracking: I downloaded every app for tracking gps, like Endomondo, Runkeeper, etc, and no one works. It is always "searching for satellites". Sometimes, in an hour, it gets the satellites for e few seconds. I downloaded GPS Status, as mentioned in other forums, and it works. But not the other apps.
Transferring files: When I connect it to the computer and want to transfer files from internal memory or the microSD card, it looses connectivity while transferring. I have to move files to the SDcard, then take it out and transfer them in the SDcard reader in the computer.
Music stops while playing: very frequently music makes very little pauses during the play. I hate that when I play music. I kill all the tasks, so the only thing running is the Music, but it is not solved.
Wrong words learned: when you make a mistake and type wrongly a word, it remembers it and suggest it up to the end. For example: it seems I once wrote "Germn" instead of "Germán". So I type G+e and it suggest me "Germn", then I type the r, and continues suggesting "Germn". I hate that.
Automatic message in the mail account: I must turn off the Automatic message "Sent from my smartphone..." every few hours. It goes back to on and put that message again...
Any idea of possible solutions?
Thanks,
Martín

If you had one or two issues, I'd suggest tackling them individually but because you're experiencing issues at this level, your OS should be looked at.
What OS are you currently running? To find this out, swipe down and select Settings>(Category - OS) and give us the OS version.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry Z10 saving and uploading issue

I got my blackberry a week ago, and I haven't been able to save files from the browser. When I click save, it doesn't do anything. I can't upload files to facebook or bbm straight from in the app either, I have to share them. I can only save images straight from the facebook app, and if I try to save while in the browser, nothing happens. This also happens when I'm trying to save other files such as applications.
Any help would be appreciated

vikasnrsaini wrote:
Team,
I've purchased a new Blackberry Z10 battery and charging bundle. But when i'm connecting it to my phone:
1. It displays message - "To charge you device faster, use the charger that came with this device".
2. The battery charging icon on the top left of the main screen is showing a red warning sign.
3. Phone battery is not charging at all.
Model: BlackBerry Z10
Model Number: STL100-1
Software Release: 10.2.1.537
OS Version: 10.2.1.1925
Build ID: 648923
Please suggest what can be the issue and how to resolve this problem.
Regards,
Vikas Saini
If its a genuine Blackberry battery and charger, get a replacement, if its a generic then get your money back.

Blackberry z10 maps language issue

Hi aneeahbtr,
Welcome to the BlackBerry Support Community.
Could you please provide some more detail so I can assist you better?
What region are you located in? Has your location recently changed?
Were any changes made to your BlackBerry Z10 smartphone before this issue started? Were any applications installed or updated or any settings changed?
Are you seeing the Arabic display only in the BlackBerry Maps application?
In Settings > Location Services are Location Services on?
In Settings > Language and Input, are your language and region set correctly?
I look forward to your response.

FrankieS wrote:
Hi aneeahbtr, Welcome to the BlackBerry Support Community.Could you please provide some more detail so I can assist you better?What region are you located in? Has your location recently changed?Were any changes made to your BlackBerry Z10 smartphone before this issue started? Were any applications installed or updated or any settings changed?
Are you seeing the Arabic display only in the BlackBerry Maps application?
In Settings > Location Services are Location Services on?
In Settings > Language and Input, are your language and region set correctly? I look forward to your response.Glad that you are looking forward for our response.... well, here is our response. Even though your 'solution' made no sense, I went through all that and guess what... nothing The problem is not that I want to change the language settings of the Maps application (which is what you are prompting us to do), but rather the display language for the maps. Now, I could do that (and actually I did it) with my old curve 8920 and this is how: http://docs.blackberry.com/en/smartphone_users/deliverables/32608/Change_lang_maps_1422233_11.jsp So you tell me what was the reasoning in removing this option... to make us all learn French, Arabic, Urdu, Chinese, Italian, Spanish and Afghani?!! Are you serious!?

Blackberry z10 & z30 text and call issues

Recently my blackberry z10 wont tell me I have a text and if I do see a text I cant open it. Also says call service provider when im trying to make calls. .the text issue sometimes I get atext and sometimes I dont. Sometimes I can open and sometimes not. Our z30 is same issue w text . Also z30 wont let me delete anything in hub. Emails ,texts etc. When I delete it does nothing . The text issue is bad. Started 24 hours ago on z30 and a few days ago on z10. Tmobile and simple mobile networks. We are experienced bb users. Anyone know what is going on. We rebooted and same issues. Thanks

Thank you for your update.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Z10 - Battery Issue

My BlackBerry Z10 shutdowns automatically when the battery level reaches 20%........ Is this a bug or what? Do you have a solution for this?
Model - BlackBerry Z10
Model Number - STL 100-1
OS Version - 10.1.0.2354
Please help me as this is very annoying. Waiting for the reply urgently.

If Rob's solution didn't work for you, the next step would be to reload your OS. This sounds like a software issue so reloading the OS should correct it.
To do this, plug your phone in to your PC and open BlackBerry Link. Once your phone has been recognized by the software, click your phone name at the bottom then click Restore and reload the most recent backup.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry Z10 USB Mass Storage issues

My Blackberry Z10 doesnt show up on my PC as a Mass Storage Device, and if I go into the settings on the phone the setting to turn it on only applies to the SD card. I have Blackberry Link on my PC installed, but putting movies and videos onto the Z10 this way is so much harder than simply dragging and dropping if it simply popped up as a drive on my laptop. Ive read the manual online and seen that my Z10 should pop up as a Drive on my computer, one drive for SD card and one for the main storage, so where am i going wrong, why cant i find this drive on my computer. One point to note was that before i installed Blackberry link, the first time i plugged the phone into my laptop it popped up as a drive on my laptop with links to download Blackberry, but i dont think it was the real drive, now i cant get the drive anywhere, it doesnt come up when i plug the phone in or if i click computer it isnt in the list of drives. HELP would be much appreicated! Thanks

Hi,
"Overview:
"Shared network drives do not appear when attempting to access a shared network drive using the File Manager application on the BlackBerry 10 device.
Cause:
"There are 3 possible causes for this issue, and these are as follows:
The BlackBerry 10 device is not currently enrolled on a BlackBerry Enterprise Service 10 server.
The shared network drives have not been configured in the BlackBerry Work Drives application.
The File Manager is being accessed from the personal perimeter instead of the work perimeter.
Let me know your thoughts on this one.
Thanks,
Bifocals
B33581 A network share set up using BlackBerry Work Drives does not appear in the File Manager on a BlackBerry 10 smartphone
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BLACKBERRY Z10 HOTSPOT ISSUES

Hello all,
Please how could we resolve hotspot issue with BB Z10?
At the first time we got it, it worked. But now, after using it, there is a message on the screen which says that this functionnality (hotspot) is not working due to the country regulation restriction.
We live in Madagascar and there is no restriction by the Malagasy regulation saying that the BB device cannot play HOTSPOT.
Thanks for your assistance

hot spot is carrier controlled, i had to enable it on via carrier
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Blackberry Z10 Issues

Hello,
Before I get into the issues with my device, is there really no area where we can just directly email technical support? I dislike having to register an account or needing to have twitter just to ask a few questions (even being able to post on a forum without needing an account would be okay).
Anyways, a relative recently got a Blackberry Z10, and there are a couple things we're trying to find out.
1. When using the keyboard, is there any way to press backspace multiple times without it deleting everything? If I want to delete a few characeters/words, it can get really frustrating when the entire message is erased.
2. With the keyboards on other cellphones I've had, if uppercase is selected, all the letters are uppercase, and if lowercase is selected, all the letters are shown in lowercase. With the Blackberry Z10, all letters are in uppercase regardless of which case it is actually in. Is there a way it can do as I've described above so it's less confusing?
Thanks!

Predictive text uses the space bar area on the Z10 keyboard to suggest a full word, when it disagrees with the word you have typed. Often this is useful. Frequently, however, I intend the word I have typed, so how does one move the cursor to leave a space and type the next word? I can't figure it out. If I start typing the next word, the keyboard will go back to spacebar but the next word is added without a space beside the previous one. Is there anyway to override the suggested word so that the space bar is available?

Blackberry Z10- Facing Multiple Issues- Any help?

I have T-Mobile USA and have the most updated version of the Blackberry Z10 10.1.0.2006 and experiencing a lot of issues.
No or very big delay in text messages (it only works when it’s on MMS not on automatic) even though when it’s on MMS It gets severely delayed or I don’t get them at all. If it’s on automatic I don’t receive any
Download speeds have decreased substantially.
Those are the two big issues that I continue to have. I toggled around with the network from 4G to 4G LTE and signal wise seeing some degradation although it’s past 3 bars which allows you to send and receive text messages and do high speed connectivity.
I want to know if anyone has experienced this and what is the work around that I can do to solve this ever so difficult issue? I used to text a lot to not being able to text at all.
Thank you
Adam.
PS, i wasnt facing these issues 3 weeks prior to now.

Hi adamredsox24,
Welcome to the BlackBerry Support Community.
SMS text messaging, MMS and download speeds are features that are service provider dependent and depend on network traffic and congestion. I would recommend contacting your mobile provider to investigate these issues further. Let me know how it goes. Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Blackberry Z10 issues Blackberry World

I cann't open the app world
http://www.youtube.com/watch?v=cCCXeh4nlkg

Close BlackBerry World.
Open the Music or the Games application.
Select the 3 dots icon in the bottom-right of the screen
Select BlackBerry World.
Now, your BlackBerry World icon shoud work.
Detail: BlackBerry World displays a spinning circle and does not load content on the BlackBerry Z10 smartph...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi

Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi
Thursday 4:20am EST, 02-19-2015
Hi, My connection to the AOL IMAP server has suddenly failed - Says "Not Connected" on Accounts page
I haven't changed anything and this just started failing this morning.
I've saw same issue on my Blackberry PlayBook 64GB.
Is anyone else recently experiencing AOL IMAP Errors?
Solved!
Go to Solution.

Yes! Same thing happened suddenly to my Z10 this morning. No AOL.

Must-know BlackBerry Z10 and BlackBerry 10 tips and tricks

Check out the following must-know BlackBerry Z10 and BlackBerry 10 tips and tricks to get the most out of your new BlackBerry 10 smartphone.
1) BlackBerry 10's Built-In Screen Shot Feature
Capturing a screen shot on a BlackBerry 10 device is simple. Just hold both the volume up and volume down keys simultaneously for a couple of seconds until you hear a shutter sound. Screen shots are saved to your BlackBerry 10 camera gallery.
2) Volume Up/Down Keys as Media Controls
You can use your BlackBerry 10 device's volume up and volume down keys to skip through songs in your music librery. To enable this feature, open your BlackBerry 10 Settings by dragging down from the top of your display while on your Active Frames screen or a home screen panel. Choose Settings from the dropdown menu and click System Volume. On the following page, slide the Music Shortcuts button to the On position.
3) Volume Up/Down Keys and the BlackBerry 10 Camera
You simply tap your BlackBerry Z10's display with the camera or video camera open to snap an image or start recording a video clip. But it's sometimes easier to use the volume keys. Just tap the volume up or volume down keys with the camera open to snap and image. And you can also use these keys to start and stop video capture when your camera's video mode is enabled.
4) Instantly Launch Voice Control
The BlackBerry Z10 can initiate lots of different actions based on voice commands thanks to its Voice Control app. And you can instantly launch Voice Control by holding your device's mute key for a couple of seconds.
5) Launch BlackBerry Camera from Lock Screen
BlackBerry 10 lets you quickly launch your camera application from its lock screen, a feature that can be valuable when you want to take spur-of-the-moment shots. A camera icon appears in the bottom-right corner of the locked display screen, and you can hold it for a couple of seconds to launch the camera app.
6) Advanced BlackBerry Hub Inbox Controls
The BlackBerry Hub is the central inbox for all of you various BlackBerry 10 application notifications and messages. You can access basic Hub controls by clicking the Menu key at the bottom right of your Hub screen. (The Menu key looks like three dots stacked on top of each other.) But you can also access some advanced BlackBerry Hub controls from the date bars that appear in the inbox stream at the start of each new day.
Just hold a finger on a date bar to bring up controls that let you skip to the start of the past day, the start of the next day, jump to the top of the BlackBerry Hub, jump to the bottom of your BlackBerry Hub or mark all prior messages as read.
7) Speedy BlackBerry 10 Navigation
The BlackBerry 10 OS can be broken down into three main components: The BlackBerry Hub; the Active Frames screen; and your application panels. You can do navigation through these components using a basic set of swipes and gestures. But you can also use the tiny slider tray that appears at the bottom of the Active Frames screen and all of your home panels. Just tap a specific panel in the slide to navigate directly to that panel without scrolling. Touch the Active Frames square, which is composed of four smaller squares, to jump directly to your active apps page. Or tap the Hub button, which looks like three horizontal lines on top of each other, to navigate right to the Hub.
8) See Your Battery Life Status as a Percentage
The BlackBerry 10 OS does not currently allow you to set your battery-status indicator to show a specific percentage, only a battery icon. But you can check your device's hardware settings for a more specific battery status. Just open your device's Settings by sliding down from the top of your Active Frames or application-panel screen and choose Settings from the dropdown menu. Then click About. On the following screen, change the Category menu from General to Hardware. You'll see a battery percentage listed in the Hardware information.
9) BlackBerry 10 Boot Status as a Percentage
Whenever you restart or power up your BlackBerry 10 devices, a BlackBerry logo appears with a status bar that encircles it. The status bar shows you start-up progress, but you can also view that progress as a percentage number. Just hold your finger anywhere on the BlackBerry logo and a progress percentage appears.
10) BlackBerry Z10 Keyboard Tips, Tricks and Shortcuts
You can type special characters using the BlackBerry 10 virtual keyboard by holding your finger on top of a letter with associated special characters (e, a, i, o, u, y, etc.), and then sliding your finger over to the character of your choice.
Quickly sliding your finger downward from the top of your keyboard to its bottom cycles through the number and character screens so you don't have to tap the number/character screens button, which can slow down typing.
And you can delete an entire word instead of just individual letters by swiping leftward from the backspace key toward the center of your keyboard.
Click Her to know more

This could of been posted by JSanders already in his thread!
Want to contract me? You can follow me on Twitter @RobGambino
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

3G Issue in Blackberry Z10

Similar Messages

Maybe you are looking for