3G Nano.... Screen went white and now no longer able to turn it on

Same as some others... Received 3G Nano for xmas. Everything was fine on xmas. Today, I connect it to iTunes and it said my Nano software was out of date. I upgraded it. Everything seemed ok for a while. I then started watching a movie I downloaded from iTunes and about 1/2 way through the screen just went white. I pressed Menu and Select at the same time to try to reset and the Nano turned off. Now I cannot turn it on. I try to connect it to my USB - no dice. I try to charge it through a wall outlet and no charge icon shows. It appears dead.... I've only had it for about 24 hours! Any ideas?? I am running iTunes 7.5 (the latest).

All,
I had the same issue on my new Ipod Nano. It works now! I did the following:
1) Called Apple. Apple told me the next steps.
2) Toggle the Hold switch 6 to 8 times. I did 10
3) Press the center button and the PLAY button! Hold for ten seconds
4) A check mark appears!
5) Connect to computer and restore your Ipod!
6) Thank me later!
SW
Steve,
You said that happens when it froze. The steps are not always the same. Like if it froze.
And so what don't lie. I had the white screen it never fixed with ur sulution.
So the fix you provide is not going to fix everybodys problem.

Similar Messages

  • I just got a new docking system so i plugged it in and put in my ipod, then straight away my screen went white and now its not doing anything! please help!!

    ! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!

    Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
    Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
    If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
    In iTunes, Preference, tick on Prevent devices syncing automatically
    Hopefully your music are still in both your iTunes library,
    Connect the iPod to the Mac
    Restore it (just to fix any filesystem corruption by the Windows end)
    Set it to Manually Manage Music
    Sync your selected songs in your library.
    Whern sync complete, Eject it
    Connect it to your Windows PC.
    Select the song in the library
    Sync it.
    It should work if your ipod Hardisk is not giving any problem.
    Good luck!

  • HT1349 My iPod touch 4g's screen went white and now it won't reboot or connect to iTunes

    I was just on my Facebook app and then I clicked on a link. It's a link that doesn't usually do anything to my iPod. Then, the screen went white. This sort of happened the other day, too. I've tried to reboot it several times, but it won't do anything. It won't connect to iTunes, either. What can I do?

    Try posting in the iPod forum. This is the iPhone forum.

  • My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

    My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, try a Restore:
    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
    There's more that you can do.  Post back if none of the above solves the problem.
    By the way, I always allow "push."  That allows the app developer to "push" information to your device rather than waiting for you to ask for it.  However, "don't allow" shouldn't cause the problem that you're experiencing.

  • HT4623 I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

    I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

    Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.

  • HT4061 my iphone 5c screen went black and now I cannot see the screen. I click on the button I hear siri but nothingon the screen.

    I was downloading a Bosesoundtouch update on my iphone. Screen went black and now I cannot see anything.
    Any suggestions?

    try a hard reset, hold the sleep.wake button and the home button down at the same time until the apple logo appears, it generally fixes this issue

  • IPad 1st generation turned it on and clicked on an app then screen went blank and now I can't get it to do anything at all

    iPad 1st gen..help-clicked on an app and the screen went blank and now it won't' do anything-can't turn it off and it's getting hot. How do I remove the battery.

    You cannot remove the battery on the iPad. If it is getting very hot, unplug it from power, if it's plugged in and set it down somewhere to let it cool off. Set it on something that cannot catch fire - as bizarre as that sounds. Set it on something that will not burn.
    After it has cooled off, then try to restart it. If it will not start, try a reset.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My IPod screen went white and I can't do anything on it. Is it like a virus?

    My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • HT201263 My phone jammed while opening an app, the screen went black, and now wont turn on. I've tried forcing a restore with no luck, what do I do now?

    My phone has been fine, then yesterday I tried to open an app, a phone call came through at the same time, and the screen went blank and now is unresponsive. I have tried holding the lock and home button, I have tried holding the home button while connecting to my laptop but sadly to no avail. What do I do now?

    This was the third Restore I've attempted today.... 'm not sure what all I did including unplugging and plugging it back in, and messing with tryign to select my phone vs. my husbands but it starting moving again.  It's now attempting to "back up" from ICloud... we'll see. Thanks

  • What do i do if my ipod touch screen went white and wont turn off?

    what do i do if my ipod touch screen went white and wont turn off?

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and restore if it appearsin iTunes.
    - If screen still white let the battery fully drain. After charging for an hour repeat the above.

  • HT202159 Problem with Update on   It started, then the screen went white and the icons for the apps on the desktop were all blackened, 'waiting'.  What now?

    It showed a number of apps to be updated on my iPad, so I clicked 'update all' as usual.  It started, then the screen went white.  The icons for the apps on the desktop went black, as they do, with the first one half way around the little circle timer, and two marked 'waiting', with others not that far into the process.  They all stopped.  Now I can't stop the update process in the App Store, or use any of the apps.  What do I do next?  Help, please!

    Hello there, Rev Susi.
    From what I can gather you have a few apps that only display "Waiting". The following is a past discussion that dealt with a similar issue, the answer may help you as well:
    App updates won't download on my...: Apple Support Communities
    https://discussions.apple.com/thread/4111336
    Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
    Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
    If that doesn't do it, try resetting or restoring the iPhone.
    via whatheck
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My ipod touch screen went white and when i plug it into my computer....nothing happens.  help!

    I went to turn on my iPod Touch one day and the screen went white.  Tried resetting and got nothing.  Tried plugging in to usb port and got nothing.  Neither the computer nor iTunes recognizes my device.  What do I do now?

    By resetting did you see the apple logo? Try pressing and holding the on/off and home buttons simultaneously until the screen goes blank (black) and you see the apple logo. It should take about 10-15 seconds to reset.

  • I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

    I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
    PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

    Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

  • I down loaded an app when trying to down load a song the screen went white and I can't even shut it down, I down loaded an app when trying to down load a song the screen went white and I can't even shut it down

    I down loaded an App when trying to down load a song my screan when white and now I cant vevn shout it down

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • How do i fix my screen because my screen is white and my ipod 4th gen only turns on when connected to the charger

    i dont know how to fix it the screen is white and it only plays when connected to the charger and the worranty has expired so i cant get a new one?????????!!!!!!!!

    did anything work

Maybe you are looking for

  • MBAM web site configuration failure

    I've set up MBAM 2.5 on my ConfigMgr 2012 server. Its integrated with Configuration Manager and created the two data bases on the same box with Windows Server 2012 R2 and SQL 2012 with reporting services. (I've configured a working OSD windows 7 task

  • "Compress images in pdf documents" won't work

    I created this workflow: 1. Get selected Finder objects 2. Compress images in pdf documents 3. Copy Finder objects to... ... but it won't work, the images are not compressed. Anyone any suggestions?

  • Custom generic-column layout for entire workspace

    Hi, Currently, I use a generic-column layout (XSL-FO) for PDF printing in one of my applications. Is it possible to publish it so that it will be available to all applications in the same workspace? I use Apex 3.2.0.00.27. Also, I found that the same

  • Important Question

    Does anyone know how to recover folders that are missing from your System Preferences?

  • IOS 8.3 Airplay issue

    I have an iPad Air 2 and iPhone 6+, both are upgraded to iOS 8.3 recently. I've noticed when I am using Airplay to watch web content, usually a short video on a web page, the airplay would gut out randomly (every 3-5 minutes or so). When this happens