3G not found by iTunes, but 3Gs is

I’ve owned an iPhone 3G for some time, and hardly ever syncd it, but up until recently, I wanted to, and found that iTunes running on my home-built Windows 7 64-bit PC wasn’t “seeing” the phone. When I plugged the phone in, iTunes would freeze for several minutes, then unfreeze, but still wouldn’t see the phone.
I always assumed it was the PC. I did many reinstalls of the iTunes software, including the "techier" version described in Apple's support forums, but couldn’t ever get it to work properly. Not a big problem since I had no such problem syncing the same phone to iTunes running on my XP laptop, and when I just had to sync something, I’d do it there.
But, just for fun, I decided to try my wife’s newer 3Gs on my home-built PC. It sees her phone immediately, which leads me to believe the problem isn’t the PC, but the 3G itself.
Any suggestions?
I’m really not in love with AT&T, so while I’m not ready to cut them loose completely, I don’t want to upgrade to a 3Gs and another 2-year contract if I don’t have to.
Thanks in advance!

Solved problem. Rebooted the Nano (hold down center and Menu until screen goes blank) and XP immediately recognized the device.

Similar Messages

  • My iPod shuffle is not found in iTunes but is found on Windows

    Ok here is my problem. When I purchased my iPod I loaded the iTunes program onto my computer from the disk that was included. For awhile I was able to import songs and add them to my iPod. After a few weeks I tried to add more songs to my iPod but when I connected it to the USB port in the back of my computer the iTunes program said there was not an iPod connected. At that time I did all of the 5 R's and eventually iTunes recognized my iPod and I was able to add my songs back to it. When I tried to add songs a few weeks later it did the same thing. I have tried every USB port that is located on my computer and it still does not show in iTunes. I have done ALL of the 5 R's. I have deleted the iTunes program and everything associated with it and reloaded it again (I have done this 3-4 times). My iPod is showing up in Windows but it is not showing up in iTunes. I have looked at all the manuals online and done everything they have told me to do and I still can't get this thing to work. So now I have an iPod with no music on it and can't get the program to acknowledge my iPod. PLEASE HELP!!!!!
    Gateway   Windows XP Pro   Ad-Aware, Windows Firewall, Spybot

    Question -
    When you say your iPod is recognized by MyComputer, is it showing as an Apple iPod or a Removable Disk?
    You might want to try restoring the iPod once more, and if it doesn't correct the issue or if you're unable to restore, you can go ahead and format the iPod through Windows. Doing so will erase everything on the iPod, however, it normally allows iTunes to recognize it right away.
    To reformat the iPod through Windows:
    -Connect the iPod and wait for it to be recognized in My Computer.
    -Right Click on the iPod's icon in My Computer, whether it is an Apple iPod or a Removable Disk.
    -Click on Format
    -Click on QuickFormat
    -Click on Start
    When it is complete, iTunes should open more or less automatically with the iPod Setup Assistant, where you can rename it and sync files to it.
    **Note: Sometimes, when going through this, your computer will become extremely sluggish. It is important to be patient, and not click on the buttons more than once.
    Good luck!
    Feel free to reply with more questions, or if you're having more problems.
    ~CG

  • New IPhone 4 charger charges when plugged into computer but not found in ITunes

    I recently bought a Reiko Iphone 4 charger and when I plugged it into my computer it charges the phone but is not found on itunes or IPhoto..how can I fix this?

    Hey tke6191!
    Here is an article that will help you troubleshoot this issue with iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I am trying to get itunes to burn a disc on a Samsung external drive but I get a message disc burner or software not found. Itunes 11.1.5.5 does recognize a bought disc in the drive.

    I am trying to get itunes to burn a disc on a Samsung external drive but I get a message disc burner or software not found. Itunes 11.1.5.5 does recognize a bought disc in the drive.

    Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
    tt2

  • I have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

    i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

    Sounds like you broke it.

  • IPod touch 4th generation will not sync with iTunes, but shows up in Windows 7 64bit(Acer Aspire laptop)

    Hello all, I am writing this message in the hope that somebody can help me to solve my issue with my iPod touch fourth generation. It has been unable to sync with iTunes, but shows up in windows as the iPod touch. I also had this problem with my older iPods as well (Ipod nano 4th Gen, iPod touch 2nd gen(Batteries done for that one)) I can sync music with iCloud, but I have a bunch of songs that are not in the store, and I sincerely want to add those, alot.
    I've checked the "iPod appears in Windows but not in iTunes" with the link here: (http://support.apple.com/kb/TS1363), and followed that process, but to no avail, it does not solve the problem. I've tried to reset the entire ipod by making it enter DFU mode and then rebooting the entire iPod (shows up in iTunes in temporary mode) but once restored, does not appear in iTunes, but still in Windows detected still as a iPod, looks like the iPod and everything. I also have the most uup-to-date iTunes installed (10.5 I believe, just got it today)
    This is extremely frustrating because that is why I purchased the iPod (and for the games and apps, those are great too). The iPod was also purchased three days ago, and the setup still didn't detect it.  I am not mad at anybody here or the Apple company itself, but I have not found any help online with the browsing option (for support of course).
    Please, I would absolutely love the help, i'd be eternally grateful for it.
    -Tyler

    Never mind, turns out that by uninstalling the programs "Megakey" and "Megaupload" it had resolved this issue.

  • HT1926 Have the same problem as many other users: tried to update iTunes on Windows 7 today; first message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 1

    I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open.  First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?

    I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?

    Before you connect any device to a new library go to the Devices tab of the the preferences panel via Edit > Preferences (Windows) or iTunes > Preferences (Mac) and ensure the box next to Prevent iPods, iPhones, and iPads from syncing automatically is ticked. You can now safely connect the device to your computer without the danger of media being automatically deleted or overwritten.
    To get all your content off your connect your iPad to your new computer.
    Then use a 3rd party piece of software to transfer your content
    I have found Senuti useful but there are others listed in the article I linked to in a previous post.
    https://discussions.apple.com/docs/DOC-3991
    That will let you transfer your non purchased content
    For Purchased content log in to iTunes on the new computer
    In Itunes Store click on Purchased under the Quick Links section on the right.
    Download any music by clicking on the cloud button

  • I have Windows 8 on a Dell laptop, i upgraded to 8.1 When i download iTunes, when i click finish, awindow pops up that says," Application support not found, uninstall iTunes and download again,Error 2" After 3times,it still says same thing.

    Hello Community, I hope ya'll can help me. I have a Dell Laptop with a 32-bit Operating System, running Windows 8 with Media Center. I Upgraded to Windows 8.1 recently. Some of my Apps I had with Win. 8 were not compatible with 8.1. This next is my problem, When I install iTunes everything downloads fine until I click finish. @ windows pop up, 1 after the other. The 1st one says, " Application Apple Support not found, Uninstall iTunes and try download again. "  Then a second window says, " Error 2 ",  "The iTunes Application cannot run without the Apple Support ...."  What is this "Error 2" and is there a fix for this? I appreciate everyones knowledge in helping me come to a solution. as I aint no hi-tech redneck!    Thank you,  Bob Bryan

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

  • IPod not found in iTunes on PC

    hi all, ive got the same if not very similar question, When i Plug my Ipod (2nd gen/ 5th gen) into my windows 7 or 8 computer the ipod CAN be found in itunes BUT NOT in my computer..
    hope someone can help cheers
    <Subject Edited by Host>

    Hey chu33s
    If the iPod is not recognized in Windows, check out the following article to help isolate and resolve the issue.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My iPod touch is not working in iTunes, but it is showing up on my "My Computer".

    My iPod touch is not working in iTunes, but it is showing up on my "My Computer". The instructions from Apple Support is NOT effective. Please help.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT4623 How do I sync  iPad 2 to my computer..devise is not recognized in iTunes but it does charge when I connect it?

    How do I sync  iPad 2 to my computer..devise is not recognized in iTunes but it does charge when I connect it?

    Mac or PC - each has its own details.  Also, follow the links in the right panel under More Like This.  You'll find other threads that discuss this problem.

  • On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?

    On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?

    Hi pedro109,
    If your iPhone is recognized by the computer, but not seen by iTunes, you may need to restart the Apple Mobile Device Service, as described in this article -
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Once iTunes recognizes the iPhone you should be able to sync it with iTunes. See this article
    iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12317
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • I have and apple tv,,..how do i play movies,from my apple mac,onto the apple tv..my movies are not on my itunes,but on an external hard drive...i just want to mirrow whats playing,on my mac to the tv...

    I have and apple tv,,..how do i play movies,from my apple mac,onto the apple tv..my movies are not on my itunes,but on an external hard drive...i just want to mirrow whats playing,on my mac to the tv...

    Are the movies in the correct format:
    Video formats
    H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
    Audio formats supported
    HE-AAC (V1), AAC (16 to 320 Kbps), protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV; Dolby Digital 5.1 surround sound pass-through
    When you say tit only sees your music folder, are you saying it only sees your music folder or does it see other empty folders.

Maybe you are looking for