3g or 3GS update and lost iPhone during update

I broke my iPhone 4 that has a sim card in it.
I wanted to update my iPhone 3G (I don't think it is a 3GS).
I plugged it into iTunes.
It took all day for it to back up, then an "error" occurred and it won't allow me to restore factory settings, and it doesn't work.
What are my options?

Hi there islandpt24,
It sounds like you’ve replaced your damaged iPhone 4 with an earlier iPhone 3G or 3GS and are running into an issue restoring the replacement iPhone. The article linked below provides some great troubleshooting suggestions that’ll resolve most issues like this.
Resolve iOS update and restore errors in iTunes - Apple Support
If the steps outlined in that article don’t resolve the issue, just reply with details about the alert message you’re seeing in iTunes.
Take care,
-Jason

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When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
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3g or 3GS update and lost iPhone during update

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