3G phone no longer recognized by itunes.

My itunes does not recognize my iphone 3G. Have tried checking through device manager on my computer, but it is not there at all. When I purchased the phone in May, 2010, it worked fine and was recognized by itunes. But now nothing! So frustrating because the phone is getting slower and slower. I have tried to follow the articles emailed to me by itunes customer support and have deleted and reinstalled itunes - still nothing. Please help me someone??

Deleting and re-installed iTunes is only one step. There are several others. If you have done everything else included with this link, focus on potential Windows software conflicts.
http://www.apple.com/support/iphone/assistant/itunes/
http://www.apple.com/support/iphone/assistant/itunes/#section_7

Similar Messages

Iphone 5S no longer recognized in ITunes and so cannot sync

Iphone 5S is no longer recognized in ITunes so it cannot sync. I am not seeing the driver listed and therefore the recommendation to repair the driver does not work for me. Have rebooted, deleted Itunes and reuploaded many many times. I have read and tried all the "Apple" fixes listed. I use Kasperasky Anti-Virus and wondered if that could be blocking the driver needed. I have added the Apple programs to Kaspersky's exclusion list but that did not work. Seems ridiculous to spend any more money to download songs in ITunes if I can never sync my Iphone 5S to get them on my phone. Apple techs, please help - just recommending the standard fixes I keep reading has not helped at all. Anyone else have a different suggestion? Thanking you in advance as I've spent so many hours on trying to find a fix.

Thank you for your suggestions but I still have the problem. The Iphone 5S is not recognized and I have deleted Kaspersky off my computer (and still have not put it back on yet). I still do not see the Apple Mobile Service USB Driver listed. I had done this process previously (several times) but went through it all again in your order just in case I missed something. I am wondering if there is a way to go back to the previous version of ITunes in case it was the ITunes update causing me the problems. I do not think I can blame it on Kaspersky since it is not on my computer now and I have the same problem.
I also notice that the Iphone is not listed in my devices in Windows 7 - not sure if it was before or is suppose to be for sure - but just noting it is not. I tried the option to add devices but Windows does not find the Iphone 5S. Just thought I would add that information in case that should lead to a solution. Again thanks for your time - would appreciate any other suggestions. I don't think you can use Apple Support without paying money so would like to find help from someone else having the problems. I think it is odd so many people are having problems with their phone being recognized or sometimes just it syncing - and various steps have helped others (like uninstalling and re-installing). Thanks for any help.

Iphone no longer recognized in itunes

My iPhone is no longer recognized in iTunes. I can see it as a device in Windows, but it no longer appears in iTunes.

Well, after going thru the Apple fix of uninstalling and reinstalling iTunes (and all related products), it now recognizes the iPhone. Why is it I have to spend 2.5 hours going thru this process instead of Apple releasing only tested and proven products? The same thing happened with my first iPhone when I brought it home and installed it, it blew up Windows. I had to do a system restore. Look if you guys don't want to seriously support Windows, fine just say so. I'll move on to a Windows phone and be perfectly happy.
My first computer was an Apple 2+, but I got driven off by high pricing and limited software. Apple people like to make fun of Microsoft, but I haven't had these kind of problems with Windows since about Release 2.something.
I'm done screwing around with you guys. Call me if you ever start to act professionally and get it right.

My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes.

Hi There,
The title actually says it all..
(My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes 7.4.2, although the iPod works fine.. iTunes keeps saying to reset it, but I don't see why I should)
The iPod seems to work just fine, so I'm not in a big hurry to erase all my songs audio books etc..
I am thinking that this is a problem with Macintosh iTunes version 7.4.2, from what I'm seeing, but how should I proceed?
Many thanks for any help.
Eric

Sounds like a dead battery. Take it into your local Apple store/Genius bar and see if there is anything they can do for you. Another option is to send it in to a third party repair company who can replace the battery at a pretty low cost.
B-rock

Since installing Leopard, my iPhone is no longer recognized by iTunes.

Since installing Leopard, my iPhone is no longer recognized by iTunes and cannot synch, my music, videos, address book, and calendar. Could you let me know how I can get iTunes to recognize my iPhone again? It is odd since i plug the iPhone into the iMac and it is no longer recognized in iTunes and my address book and calendar. It worked fine before installing Leopard. You assistance is greatl

Hi
Have you tried the iPhone forum yet:
http://discussions.apple.com/category.jspa?categoryID=201
Steve

IPhone no longer recognized by ITunes, and Service is not starting

Hi
My IPhone is no longer recognized by ITunes. I already tried the steps on http://support.apple.com/kb/TS1495, but had no luck, and I also tried to remove all relevant Apple software and reinstall, but this did not result in anything either.
Now, also, if I start up ITunes, it tells me, that the "Apple Mobile Device Service" is not running. Trying to start this service by hand, did not work. Following the rules on http://support.apple.com/kb/HT1923 did not work.
I am running Windows 7 Professional 64bit, my ITunes version is 9.0.3.
This is my third PC in this household this has happened (i switched the PCs after it appeared on my other PCs), and I am simply not willing to do that again.
Please, if anyone has an answer, it would be greatly appreciated.
cheers, Roland

http://support.apple.com/kb/HT2553 as a last ditch effort but if it has been recognized by computer before and you did everything in HT1923 and TS1495 then i would say like msconfig stuff or disk cleanup and such.. it would be worth it to contact apple tech support if HT1923, TS1495 and HT2553 doesn't work.

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

Hello, Pete.
Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Ipod Touch 4G is no longer recognized by Itunes

pod Touch 4G is no longer recognized by iTunes
Today have been the problem that my ipod touch 4G is no longer recognized by itunes. He'll appear in My Computer as a DigitalCamera etc, but not in itunes. I've already uninstalled Itunes + Ipod rebooted and then installed it to try a different USB port + different USB cables, all useless. No jailbreak.
Got it now put into DFU mode and restore to read, unfortunately it is still not recognized by my PC but only on the laptop so I must go to my mum´s Laptop and everything transferred from there again ... pity me here is displayed only when the restore Ipods "Can not restore: errorcode 21" or something like that.

I've now uninstalled the USB device driver but now my iPod listed as a "portable device" and no longer listed under Apple MobileDevice

Ipod no longer recognized by itunes (on MAC)

I am running a Mac 10.6.8 and since my last updates, my ipod is no longer recognized in itunes? Is there any conflictual extensions? PLEASE HELP? What do i have to do?? Thanks

iOS: Device not recognized in iTunes for Mac OS X
Do not omit the additional information pararaph.

My first generation iPad no longer recognized in iTunes, neither via usb nor wi-fi. Did all the steps recommended in Apple iPad support. Now what?

My first generation iPad is no longer recognized in iTunes. It just doesn't show up neither via USB nor via wi-fi.
I've checked the usb connection and cable and its OK.
I checked that iTunes is up to date on my Mac.
I reinstalled iTunes on my Mac.
I restarted my Mac,
I've restarted my iPad.
The iPad has IOS 4.3.1 (8G4) installed. And without the iPad being recognized in iTunes I can not update the IOS nor apps, nor remove unneeded photos. The iPad is completely filled up, no memory left to allow even updates via cellular or via wi-fi.
Trying to gain access to update the IOS and to update APPS and to remove the pics I already have backed up and do not need on this iPad locally.
PS: I even tried to connect the iPad to a different Mac and it was not seen in that iTunes either.
So, what can I do now?
Any suggestions besides using it as a paper weight?
Thanks

Hello there, Blueye3355.
The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
Apple - Support - iPad - iTunes Assistant
http://www.apple.com/support/ipad/assistant/itunes/
If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I upgraded Windows 7 to Windows 8 with iTunes installed. Now my iPhone 4S is no longer recognized in iTunes. Connecting with USB sends me directly to the MS app that downloads pictures from the iPhone. Suggest this is a question of missing Apple driver.

I upgraded Windows 7 to Windows 8 with iTunes installed. Now my iPhone 4S is no longer recognized in iTunes. Connecting the iPhone with USB sends me directly to the MS app that downloads pictures from the iPhone. Suggest this is a question of missing Apple driver for Windows 8, iTunes and iPhone. MS does not care! This seems to be a general problem with Windows 8 that a number of drivers that used to work with Windows 7 now do not work, ie. iPhone to iTunes, HTC to HTCSync, Samsung to Kies etc. I need this connection to work in order to syncronize with Outlook and my iTunes library.

diesel vdub wrote:
Maybe it would have been a better idea to confirm that iTunes is supported in Windows 8 before buying a computer with that Operating System.
There will be a new version of iTunes released this month... no one forced you to upgrade prior to a supported version of iTunes being released.
Like the fact that you just called most of us stupid there

TS1538 My iphone 5 which I used for my laptop is no longer recognized in iTunes?

My iphone 5 which I used on my laptop is no longer recognized in iTunes window, why?

Hi ...thanks for trying to help.
When I plug my ipod in via USB it attempts to find and install the driver software. It always fails and I get the message "Windows encountered a problem installing the driver software for your device. Windows found driver softtware for your device but encountered an error while attempting to install it - Apple mobile device USB driver. The I/O operation has been aborted because of either a thread exit or an application request"

My iPhone device no longer recognized in iTunes. What can I do?

My iPhone device no longer recognized in iTunes. What can I do?

I just did a reset and that fixed it. You know how to do a reset? Hold the home and off buttons down at the same time unitl it goes off and then comes back on again. Then let them go. Try it. It worked for me.

HT201210 I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with prompt to restore, phone w/screen with iTunes symbol and can't use.

I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.

yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries

TS1363 Our two iphones are no longer recognized on iTunes

Our two iphones are suddenly not being recognized on iTunes. In fact, when we go to "file", then "devices" and try to click on something under devices, it won't let us, i.e. nothing happens. Tried deleting iTunes and uploading again. Still didn't work. BEFORE we tried deleting itunes and downloading it again, I tried to go on itunes to sync my new upgraded iPhone 5c. No luck. Back before I upgraded from my 4s to the 5C (in January 2014) I had noticed that all my regular phone contacts had disappeared to be replaced by some of my facebook friends. It continued to still be that way up until yesterday, when I tried to sync my new phone to itunes. I ended up spending a VERY long time on live CHAT with Apple support. She suggested (after helping me for a LONG time) that I delete itunes from my desktop and download it again. She led me thru the steps to delete and download again. We knew that in the course of this help, we would lose our chat. After re-downloading itunes, I still couldn't find my iphone on itunes. Last night I requested a call from apple support. They called promptly and to make a long story short, he had me go thru the process of deleting my phone and then reloading my phone to the most recent sync, which was in January fo 2014, thinking that all my original phone contacts would be there, and everything would be fine. At the time, itunes appeared to be working (with this young man's help). I had one more backup listed on my itunes account from July 2013, so he said to try syncing my phone to THAT backup date. It didn't bring up an error code, but said it had "failed."
So off and on all day today, I have been plugging my phone in and trying to find it on iTunes. Nothing, nothing, nothing. Very frustrating. I am wondering if going in person to an Apple store would help me more, and if THEY would be able to get my old contacts back. BUT that still doesn't help with not being able to find our phones on itunes.
Any ideas?

boomer2202 wrote:
I just bought the new iPhone 4, having previously used the iPhone 3G. The old 3G no longer has phone capabilities (of course), however, I was wondering if I could continue to sync it on iTunes to keep the applications and podcasts up to date? Will iTunes preclue me from syncing two iPhones? Will iTunes not reconginze my new iPhone 4 if I sync the old 3G? I want to make sure that I don't mess up the new iPhone 4 before trying this.
Thanks for any help you can provide.
Boomer2202
Shouldn't be a problem. I'm syncing two iPhone 4 units, an iPad, and an old iPhone 3G used as an iPod. All can be synced at the same time. You might need/want to rename the 3G if you kept the same name for your iPhone 4.

3G phone no longer recognized by itunes.

Similar Messages

Maybe you are looking for