3g phone reset and now doesn't allow me to sync my music, phone function doesn't work anymore

I have a 3g  iPhone that was given to me by my daughter, years ago, and then it died as a phone, I tried to reset the phone because that is what I was told to do to make it work as a phone and instead it reverted to the previous service provider and now it doesn't allow me to sync  or update my music. gives me a blank page with a We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.  Any ideas, it doesn't have a phone number.

Did you follow these instructions:
http://support.apple.com/kb/ht1918

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