3G screen is frozen with Photo Stream box. It will not let me do anything.
I sent an email from an account other than icloud from my Iphone. Shortly after a box pops up on the screen that saids, ("Photo Stream", Photos for the "icloud" cannot be accessed. Review your account information in Settings. buttons to choose are Ignore or Settings. I chose settings. No respones. Can't unlock screen, power down, Tried online stuff in icloud, nothing helped.
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
Similar Messages
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Hello people,
I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
Thanks
<Email Edited By Host>You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!. thanks
Place the iPOd in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
Photos 10.10.3 will not let me play or move my videos and keeps sending a message saying "can not find file". What do I do to get the videos back? It is only during videos that I previously uploaded off my phone. It loads them and tells me how long they are but when I go to press play it says can not find file. I have restarted my computer, what else can I do?
Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem. -
iPad 2 will not accept Apple id and will not let me do anything on it. It just keeps popping up on my screen
Don't know how it happens. Have you signed in successfully with your Apple ID in App Store or iCloud? Is your iPad connected to network?
You should make sure that your iPad is connected to a stable network. And then you should type in the correct Apple ID password. -
After unplugging my phone from being charged all night, the screen went black and will not let me do anything including turning it off. please Advise. Thanks
press and hold the home and power buttons until the Apple icon is displayed, then let go.
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My MacBook Pro 15in mid 2010 4gb 1067, 2.4gighertz i5, os 10.9.5 has locked up the calendar screen displays "The server responded with an error" and will not let me exit the msg or the screen I can use the rest of the computer. I have turned of the computer, force quit and other things. I tried to send a Calendar by email
I tried your suggestion but it did not work (hold shift down when re-launching calendar). Here is the message I keep getting. Help - this endless loop prohibits me from accessing any calendar functions.
The server responded with error.
Access to account “Google” is not permitted.
The server responded:
“403”
to operation CalDAVAccountRefreshQueueableOperation. -
My I pad is frozen with a message up but will not shut off or allow me to cancel the screen
I love my I pad and have two but my screen is frozen and I can not turn the pad off or use it
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use it again -
I have tried rebooting it. nothing seems to help. it always ends up with the same screen a picture prompting me to hook up via usb to itunes.Then without fail i get an error message. itunes connpt connect to the ipod touch because it is locked with a passcode. you need to enter the passcode on the ipod touch first. unfortunately the touch will not show any other screen but the connect to itunes.
Connect the iPod touch to your iTunes library in Recovery Mode and restore it to factory setting. See this article for instructions on getting your device into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock -
screen is blank with apple logo after downloading new ios 7. Any suggestions?
Hi, ronia90.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
Jason H. -
My iPod touch is frozen with the apple logo, it will not open tho, what can I do to fix it?
How to reset and make this work again?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
My iPad2 is frozen on connect to itunes icon. I have tried to restore it to factory settings and it will not restore.
Hello Pickelilly,
Thank you for using discussions.apple.com, I am glad to help!
What do you mean by connect to itunes icon? It's in recovery mode, right?
Try forcing to turn off:
Press the home button and power button together. This forces a power off.
Try DFU mode
Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Related links:
http://theiphonewiki.com/wiki/DFU_Mode
https://www.google.com.lb/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact= 8&ved=0CCAQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbITIiGswjFI&ei= LmvPU6XlN6PC0QWwsIGQDQ&usg=AFQjCNEQvI_QGWOP3d8fMDtMAT_ExonaiQ
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Make sure you have the latest version of itunes
That may be a bug in your version and Apple has probably released a fix for it.
I hope I helped,
Ab -
it wont let me download anything or update anything it says there is a problem with my previous payment thanks
Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have a new computer with Windows 8 and it won;t let me sync my ipod. What do I have to do to fix it,
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have purchased a £15 itunes voucher redeemed it but it will not let me purchase anything with it
i purchased the voucher from a tesco store and redeemed it no problem
i cannot purchase anything with it as it keeps asking for bank details
i phoned apple support and they told me to go to a store.
i went into an apple store and was told they couldnt help me unless i made an appointment with the genius bar, so i simply told the guy what the problem was and he simply told me i had to phone apple support. so i re contacted the support 08000 number but they gave me a 0844 number which i refuse to call because it will cost me more than £15 to get my problem solved
i am absolutely outraged that apple has stopped live chat as matters like this were always resolved so easily and were alot less stressful
i am easily stressed and with heart problems this does not help my condition at all
i will not forget it as i refuse to curl over and allow a multi million pound company steal £15 from me and demand me to pay more money by phoning them to resolve a issue that is not my faultYour issue is with the iTunes Store, and they have no phone support nor live chat and to my knowledge never have. The Genius Bar and Apple technical support cannot help with iTunes Store issues. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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