3gs camera doesnt work properly after 5.1.1 update

my iphone 3gs camera wont open up always stuck on shutter then freezes

Basic troubleshooting from the User's guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

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    completely erease the ipad and reinstall the OS.
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    Apple Community Discussions
    Apple.com > Support > Discussions > Using iPad > Camera
    Topic : iPad 2 Camera - Doesnt Work
          This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 .
          Reply to this Topic           Back to Topic List
          Replies : 11 - Pages : 1 - Last Post : Apr 1, 2011 2:20 AM by: crh24     
    Adam Daley
    Posts: 3
    From: NY
    Registered: Mar 27, 2011
    iPad 2 Camera - Doesnt Work
    Posted: Mar 27, 2011 5:18 PM            
                Reply          Email
    So I got the iPad 2 last Wednesday and tried facetime. It seemed to work then froze, but I gave up as it was still new and I was still figuring things out. Anyway i'd use the camera a few times (maybe 3) and made maybe 2 quick videos, nothing big. I never use the camera much. Today I went to videotape my nephew and clicked the camera screen, but it wouldnt leave the shutter screen. If i restore it to default, it works. But as soon as I sync my iPad up so it restores all my settings, the camera freezes. Obviously facetime and photobooth don't load either.
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    32GB 3G   iOS 4    
    David.Austin.Al...
    Posts: 11,820
    From: Monterrey, Estados Unidos Mexicanos
    Registered: Jan 15, 2006
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 27, 2011 6:09 PM     in response to: Adam Daley            
                Reply          Email
    Welcome to the Apple Discussions!
    If when you restore the iPad to the factory settings the camera works, then there is nothing wrong with the iPad, you have something corrupt in the backup that you are using to restore your previous settings. I would delete the backup and start fresh. Go to iTunes/Preferences/Devices and delete any and all backups there for the iPad.
    Then configure and sync the iPad as if it were new from the box for the first time.
    Dah•veed
    Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM   Mac OS X (10.6.6)   Happily using Macs since 1984!  
    iscs
    Posts: 2
    Registered: Mar 28, 2011
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 6:17 AM     in response to: David.Austin.Al...            
                Reply          Email
    Mine Also i recieved my ipad last wednesday after strange delay in shipping in hong kong and my front camera does not work at all and i update ipad and reset many times without sucsess .
    Camera application start on back camera and ok and then when i try to switch to front one it freeze with last image from back camera then after i close the application from multitask bar and open it again it show me shutter picture !!!!
    I think apple has problem in this patch of production .
    Ipad 2   iOS 4  
    David.Austin.Al...
    Posts: 11,820
    From: Monterrey, Estados Unidos Mexicanos
    Registered: Jan 15, 2006
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 9:38 AM     in response to: iscs            
                Reply          Email
    Try this reset. Press & Hold the Sleep/Wake and the Home buttons simultaneously for 10+ seconds. Ignore the red power off slider.
    Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM   Mac OS X (10.6.6)   Happily using Macs since 1984!  
    iscs
    Posts: 2
    Registered: Mar 28, 2011
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 1:26 PM     in response to: David.Austin.Al...            
                Reply          Email
    I try it without any success and i try even to restore the same result . as i see the first group of ipad 2 which ordered on 11 march and delivered on last wednesday is almost have issue in front camera between freeze and not working at all .
    Ipad 2   iOS 4    
    David.Austin.Al...
    Posts: 11,820
    From: Monterrey, Estados Unidos Mexicanos
    Registered: Jan 15, 2006
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 2:01 PM     in response to: iscs            
                Reply          Email
    Not mine. It works perfectly.
    Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM   Mac OS X (10.6.6)   Happily using Macs since 1984!  
    Adam Daley
    Posts: 3
    From: NY
    Registered: Mar 27, 2011
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 6:30 PM     in response to: David.Austin.Al...            
                Reply          Email
    Deleting my backups and starting fresh kinda *****. I'd rather not have to re-do all my settings like email and my apps. Its not that i have a lot of apps, maybe 5 or so I use, but still, its a bit of a pain. I guess I can TRY it... can't hurt right...
    I dont want to just delete my backups though, i'll store them somewhere else (i think i remember where apple stores them) and copy them over later if i need to.
    Worth a shot, better this then my iPhone which has a ton of apps I use for work. Im still setting the iPad up for my work stuff. Will let you know how i make out.
    BTW the home/power reset didnt work, ive obviously tried this many times, and just now while writing this. Same issues.
      iOS 4    
    Adam Daley
    Posts: 3
    From: NY
    Registered: Mar 27, 2011
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 6:44 PM     in response to: Adam Daley            
                Reply          Email
    So heres an update. I just restored the iPad so its back to factory default... and the camera is locking up now. I didnt even sync it, its brand new now... same issue
      iOS 4    
    David.Austin.Al...
    Posts: 11,820
    From: Monterrey, Estados Unidos Mexicanos
    Registered: Jan 15, 2006
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 28, 2011 7:24 PM     in response to: Adam Daley            
                Reply          Email
    Take it back.
    Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM   Mac OS X (10.6.6)   Happily using Macs since 1984!  
    marku819
    Posts: 1
    Registered: Mar 29, 2011
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 29, 2011 7:48 PM     in response to: iscs            
                Reply          Email
    iscs, mine doesn't work at all, either, exactly same situation.
    iPad2 64GB wifi black   iOS 4    
    skigirlmle
    Posts: 1
    From: Glendora, CA
    Registered: Apr 1, 2011
    Re: iPad 2 Camera - Doesnt Work
    Posted: Mar 31, 2011 11:19 PM     in response to: Adam Daley            
                Reply          Email
    Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
    iPad 2   iOS 4    
    crh24
    Posts: 654
    From: Oregon
    Registered: Feb 18, 2010
    Re: iPad 2 Camera - Doesnt Work
    Posted: Apr 1, 2011 2:20 AM     in response to: skigirlmle            
                Reply          Email
    skigirlmle wrote:
    Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
    Take it to your closest Apple Retail Store. The Apple store locator says the closest one to Glendora is a few miles down 57 at the Brea Mall:
    Apple Store Brea Mall
    1065 Brea Mall, Space #1024A
    Brea, CA 92821
    (714) 255-5610
    27" i7 iMac 11,3 16GB 2.93GHz; 24" iMac9,1 3.06GHz 1TB-HD 8GB-DRAM;   Mac OS X (10.6.7)   AirPort Extreme; 13" MBP 8GB 2.53GHz; iPhone 4 32GB; 64GB iPad2 3G ATT; ATV2  

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