3M touchscreen use with DMP 4310G

We are using a custom 3M touchscreen overlay with a large NEC display, and hoping to use this setup for hmtl and flash file navigation / display.
I have successfully connected the display to the DMP via USB, and have calibrated successfully.
I still have no touch functionality. Can you provide any support or information as to any steps in this process I have missed, or any literature available to assist with this.
This is not a one off, we plan to implement this on a large scale across our University Campuses, so any assistance will be greatly appreciated.
Cheers,
Luke.
***Edit***:  just to add more info, I'm using P462 NEC monitor with 3M touchscreen overlay, v5.4 DMM and DMP
***Edit***:  I was able to get interativity with flash, but not with Html. any thoughts?

JK,
The first thing to do is to narrow the "response" time issue to either
the 3M Touch driver OR the application itself.
You can use another touch application (1 or more) to get a benchmark
on the response of the Touch response.  If all applications respond
to the touch with the same delay then the problem "may" be with the
3M touch driver and may need some enhancements and tweaking.
If the other Touch apps are faster to respond then your "Touch App"
in question, the we are looking at an application issue.
A common symptom seen with custom apps and performance is
because the developers create the apps and workstations with high
processors and fast video cards.  Therefore what seems acceptable
performance on on the workstation does not translate to the slower
DMP.
Please provide the output of the STATUS MIB in a text file and
upload here for review.
Thanks
T.

Similar Messages

  • Stream video for DMP 4310G

    Hello, all!
    Can I start playing a streaming video using the DMP 4310G?
    I try to broadcast via VLC (RTSP)
    In the Web interface of DMP choose the item "Media playback", choose Rtsp, I press Start. The player does not react.

    Hi Ivan,
    I'm afraid it's not that simple to get a DMP to play a video over RTSP, because the DMP only supports specific formats.
    You have some suggestions on how to get a streaming scenario working at the link below:
    http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dmm/user/guide/admin/hinter.html
    I hope this helps
    Daniel

  • DMP 4310G doesn't output audio

    Hello experts,
    I am totally new to this support community, so my apologies if this is not the right place/tag for this question.
    We've got a number of 4310G DMPs and as our DMM is not yet operational, I decided to explore the players a little bit as standalone devices, acessing them via Web-Browser.
    The issue I am facing is that no audio is coming out of the DMP when I play videos, except for MPEG, which works fine.
    I have tried WMV, AVI and SWF, but the audio doesn't come out for none of these.
    My firmware version is 5.2.3 and I have tried outputing the audio via HDMI to a Samsung Professional display, as well as via 3.5mm audio output to a speaker.
    To make sure the audio format was suported, I loaded an MP3 file to the flash memory of the DMP and played it. All worked fine. Afterwards I embedded the same audio file into a flash project (Flash Lite 3.1, Actionscript 2.0). Worked fine on my PC, but on the player, no sound at all, only the graphics.
    Ps: I have already checked the audio parameters. They seem to be correct (50 on each channel), so I am running out of ideas on what else to check/try.
    Please, any help will be appreciated.
    Many thanks in advance.
    Ricardo

    Hello Ricardo,
    I assume you have confirmed that the Audio and Video Codec your content is using is mentioned in the data sheet below :
    http://www.cisco.com/en/US/prod/collateral/video/ps9339/ps7220/data_sheet_c78-625677.html
    Couple of Questions :
    1) Are all the DMP 4310 having this issue or only the few ?
    2) If you are having the issue with all, I would examine the content's codec first. If you believe that the content has the right codecs then I would ask you to open a TAC case for further analysis.  You can check the codec the Video is using by opening the file in VLC Player and clicking on Media Information. Or Use a Freeware for windows called as "MediaInfo" .
    3) Are you hosting the content (Video File) on a CIFS share , Internal Flash or attached USB ?
    Can you attach the MIB DUMP from the DMP to this forum so that we can take a look ?
    Procedure to collect the dump : Just paste the URL in the browser
    https://admin@password:10.0.0.1/get_param?p=*.*
    replace the "password"  with DMP's password
    and the 10.0.0.1 with the IP address of the DMP's client
    Save the output in a Text file and attach it to the forum. Also if you have the actual content that is having the issue - Please attach it to the forum too.
    Thanks,
    Sagar Dhanrale

  • Show and Share (SnS) Content Played on DMP-4310G

    Hi all,
    It's it possible to play video on demand from the SnS server?
    Is there any documentation that would provide me with the configuration and requirements?
    Thanks in advance

    Hi Mike,
    The document I sent to you just show how to set up the streaming points in Cisco Show and Share. What are you trying to achieve can be done by using the Cisco Digital Sign module from DMS solution,  which will allow you to send the videos to the Cisco Digital Media Player (DMP).  The Cisco Show and Share module is dedicated to the desktop clients as this is a video portal.   You might have to check if you have the license to run Cisco Digital Sign module.
    You might want to try to run the video in the DMP's as standalone too as long as you have a streaming server and the videos are following the supported video format of  DMP-4310G it will should play fine,  but you will have more overhead in managing the video as you loose the centralize option of using the Cisco Digital Sign module.
    Video codecs
    • Video MPEG1
    • Video MPEG2: Main Profile at High Level
    • Video MPEG4 Part 10 Baseline and Main profiles
    • Video Windows Media 9 and VC-1 - VoD only
    • Aspect ratio: 4:3 and 16:9
    • HD (up to 1080p at 16:9) progressive and interlace video resolution
    • Video data rate up to 28 Mbps
    • Internal Hardware Decoder delay configurable to < 1 sec
    http://www.cisco.com/en/US/partner/prod/collateral/video/ps9339/ps7220/data_sheet_c78-625677.html
    In case the video is not in the DMP supported format you might have to re-encode the video in one of the formats that are supported.
    Hope that helps
    Rubens

  • DMP-4310G No Audio

    Maybe someone can help me out with this .... I have a DMP-4310g V5.3 connected via HDMI to an NEC E422 LCD which works fine with our telepresence equipment, the DMP can play video but there's no sound. I've tested with SWF, AVI, WMV .... I'm I missing something?
    Thank you for any help

    Hi Joe,
    Have you tried to check the DMP Audio channel volume in the "DMP Display Attributes" in the DMP Device Manager:
    http://www.cisco.com/en/US/docs/video/digital_media_systems/dmp/user/guide/5_x/5_2_x/display.html#wp1160137
    Be also aware that Flash audio is not supported on the DMP.
    Regards,
    Marco

  • Playlist with DMP locally stored content ?

    Hi everyone
    I am new with DMP and have two questions. DMS system in my LAB contains DMS 5.2 and couple DMPs 4400. I was able to upload java script along with required content into DMP (using FTP) and start presentation from DMP. Requirement is to change that DMP content every day !
    Q1: Is it possible to upload content to DMP using scheduler or any other application or every time I need to manually change locally stored files?
    Q2: Is it possible to create playlist or scheduler to play DMP locally stored assets (html, flash…)?
    Thanks,
    O

    Good afternoon,
    What you are looking for is the "Cisco DMS Content Distribution" mechanism (check
    http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dmm/user/guide/dmp/cds.html#wp2183551 for details)
    In short, the way this works is the following:
    You create a normal playlist on the DMM
    With a Content Deployment task launched from the DMM you upload all the required content (in fact, only the files that changed since last deployment) to a group of DMP
    Once the deployment has finished, you start they playlist from an automatically generated "Go to Url" task
    If you need further clarification on any of the points mentioned in the documentation link I sent you, please, do not hesitate to contact me again.
    Best regards
    Daniel

  • How to make buttons on scroll bar larger for touchscreen use...

    I need to enlarge the buttons on the LabVIEW scrollbar for use with a touchscreen.

    Hi,
    Is it a touch panel on which you will be using the LabVIEW Touch Panel Module (Windows CE)?  If it is on a Windows CE machine, you cannot create custom controls (actually you can, but the changes will not appear when you deploy the actual application, since the module uses the native Windows CE controls).  If you are deploying to a Windows XP machine, you can can create custom controls in normal LabVIEW like smercurio_fc said.
    Here is the relevant section in the help file: http://zone.ni.com/reference/en-XX/help/371361E-01/lvconcepts/custom_cont_ind_type/
    Message Edited by Jeremy_B on 02-17-2009 09:58 AM
    Regards,
    Jeremy_B
    Applications Engineer
    National Instruments

  • HT201328 I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first or set one up for her and then unlock the phone.

    I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first ( I now have a new iphone on this account) or set one up for her and then unlock the phone. I am worried about upsetting the new phone.

    I would complete unlocking as is and then
    restore as new once you know the iPhone is unlocked
    Be aware Orange will process the request at their speed
    one of the reasons they usually reside at bottom of User Sat surveys
    will likely take weeks
    This may also help
    http://support.apple.com/kb/HT5014

  • Acmcneill1ug 14, 2014 7:16 AM I have IMac OSX 10.9.4, 4GB,Processor 3.06 with Intell2Duo. I would like to check for Malware. I run a TechTool Pro 6 every month and that comes up great. When check how much memory I am using, with only Safar

    Acmcneill1ug 14, 2014 7:16 AM
    I have IMac OSX 10.9.4, 4GB,Processor 3.06 with Intell2Duo. I would like to check for Malware. I run a TechTool Pro 6 every month and that comes up great.
    When check how much memory I am using, with only Safari open I am using 3.9 and more of her 4.0 memory. She is very. very slow in processing. I had 4000
    trash to clean out and it took her over an hour to expel. Also for some reason Safari will not allow me to click on a link, in my G-mail, and let it go to the page.
    It has a sign saying a pop-up blocker is on and will not let me do it. I must open the stamp to look at my e-mails and if I have redirected link now I can do it.
    I have not changed my preferences so where is this pop-up blocker?
    I have looked at preferences on Safari and Google, which I do not understand Google, and do not see where this blocker could be.
    Malware is something I want to make sure is not on my computer. Tech Tool Pro 6 is all I know of and it does not detect Malware.
    Help.
    Ceil

    Try Thomas Reed's Adware removal tool. He posts extensively in the communities.
    Malware Guide - Adware
    Malware Discussion

  • Not Refresh Value After Add New Record used with RPC Component

    This is my code in the class Users.as
    package inthanous
    import mx.controls.Alert;
    import mx.rpc.http.HTTPService;
    import mx.rpc.events.ResultEvent;
    import mx.rpc.events.FaultEvent;
    public class Users
    private var service:HTTPService;
    [Bindable]
    public var xmllist_user:XMLList;
    public function Users(){
    service = new HTTPService();
    service.method = "POST";
    service.useProxy = false
    service.resultFormat = "e4x";
    public function listUser():void{
    service.url = "/user/get_all_user_group_name";
    service.addEventListener("result", httpResultListUser);
    service.addEventListener("fault", httpFaultListUser);
    xmllist_user = new XMLList();
    service.send();
    private function httpResultListUser(event:ResultEvent):void{
    service.removeEventListener("result", httpResultListUser);
    service.removeEventListener("fault", httpFaultListUser);
    xmllist_user = new XMLList(service.lastResult.children());
    listAllUser();
    private function httpFaultListUser(event:FaultEvent):void{
    var faulstring:String = event.fault.message;
    service.removeEventListener("result", httpResultListUser);
    service.removeEventListener("fault", httpFaultListUser);
    Alert.show(faulstring,"Error");
    public function createUser(_xml:XML):void{
    service.url = "/user/create_user";
    service.addEventListener("result", httpResultCreateUser);
    service.addEventListener("fault", httpFaultCreateUser);
    service.send({firstName: _xml.firstName,
    lastName: _xml.lastName,
    gender: _xml.gender,
    login: _xml.login,
    pwd: _xml.pwd,
    dtBirth: _xml.dtBirth,
    telephone: _xml.telephone,
    idGroup: _xml.idGroup
    private function
    httpResultCreateUser(event:ResultEvent):void{
    service.removeEventListener("result", httpResultCreateUser);
    service.removeEventListener("fault", httpFaultCreateUser);
    listUser();
    clearUserDetail();
    private function httpFaultCreateUser(event:FaultEvent):void{
    var faulstring:String = event.fault.message;
    service.removeEventListener("result", httpResultCreateUser);
    service.removeEventListener("fault", httpFaultCreateUser);
    Alert.show(faulstring,"Error");
    This code i used with Ruby on Rail to connect with MySQL.
    When i used with FireFox browse after i create new user
    success it refresh the new record in Datagrid. But for the Internet
    Explorer Datagrid not refresh it because of it display the old
    recode before create.
    So i don't know it problem by Internet Explorer or my script.
    i hope someone can help me the solve this problem.
    thanks

    If you restrict the selection, a record value outside of that selection is not acceptable and will give you this error. This is how BPS works.
    You need to restrict on some other char so BASIC1 doesn't come in, but this value should be part of any selection on ZSEGMENT field for it to be accepted back.

  • After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - whihc has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5.

    After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - which has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5. Has been working fine up until update. Is there a fix for this? The car does not have usb

    Here I come to save the daaaaaaaaaay!!!
    Had the same issue with my Nissan Rogue 2011.
    This listed below will fix it...
    Go to General > Restrictions > CarPlay -- Make sure Carplay is DISABLED. (The new IOS 8 enables this on default)
    Go to General > Reset > Reset Network Settings
    The Nissan Rogue radio system was never designed to work with CarPlay. By default, CarPlay feature comes enabled when you install IOS 8. Suckz, right?
    You're very welcome! Have a great day!
    Sincerely,
    The Superhero

  • Inland external usp mouse malfunctio​ning when used with HP Pavilion dv6-2155dx laptop.

    I have a external usb mouse I have been using with my HP laptop for over two years now and it has always worked without a problem. This week it suddenly stopped working properly. Often it does not work when I click on it even after several tries. Due to disability with hands it is too hard to use the pointer on the pad on my laptop. I need to use a mouse.
    I am not sure if it is a bug from a recent software update or an issue with my snyaptics program (which is what I suspect).  I am older and my computer knowledge is not so good anymore.
    What can I do to diagnose to see where the problem is. I cannot afford to take my laptop in for service right now.
    Thanks

    Hi Richard61,
    Thank you for your post, I will do my best to assist you.
    I understand that your mouse is not working properly.  Here is a document onTroubleshooting Mouse Problems (Windows 7, Vista, XP).  Have you tried a different usb mouse?  Have you tried it in a different USB port?
    It is not the synaptics program as that has to do with Touchpads, not the mouse.  If you believe it was an update, you may be able to do a system restore back to when it was working correctly.  You could try running  MS Fix It to help resolve issues and look for updates. You should also run the HP Support Assistant  to aid with updates and resolve issues.  Please let me know how it turns out.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • How do I format my external HD to use with iMac?

    I have an external HD by Maxtor that I have used with a Windows computer. I am changing to iMac and want to use the same drive. I have transferred the files on it to my iMac successfully. But now I can't clean up the drive because everything is "read only". I read in Maxtor support how to format the drive but it was directions for Mac OS 9 and I couldn't figure it out.

    Additionally, you need to be aware of OS X file system formats and partition mapping schemes are two different things.
    OS X requires the Mac OS Extended (HFS+) file system formatting—applies to both PPCs and ICBMs (Intel-chip-base Macs). Details on file system formats are in <http://developer.apple.com/documentation/Performance/Conceptual/FileSystem/Art icles/MacOSXAndFiles.html>.
    PPCs require the ApplePartition Map scheme and the ICBMs the GUID Partition Table scheme. Details on partition mapping schemes are in <http://developer.apple.com/documentation/MacOSX/Conceptual/universalbinary/universal_binary_tips/chapter_5_section10.html>.
    So, for your situation, in addition to Mr. Clifton's advice, you need to select the GUID partition map scheme.

  • HT5624 Why in my email ( the one on my ipod5 that I use with my apple ID) when I get emails about my use of my apple ID to use a service in the from field it has my fathers name and when I click on it it shows his contact info ????

    Why in my email ( the one on my ipod5 that I use with my apple ID) when I get emails about my use of my apple ID to use a service in the from field it has my fathers name and when I click on it it shows his contact info ???? I also set up my apple ID with a new email account and also I signed up for iCloud but used the same apple I'd email and password but it gave me a I cloud email! I did activate the favorites in my email . Noticed the from field has my fathers name and contact and it is a notification about me using my apple ID to sign in to FaceTime! Something is messed up, not sure how or why???

    i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
    do a true clean install
    reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
    at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
    exit disk utlity
    at menu, choose install OSX
    this time, when it asks for a password just hit continue, it will let you complete without a password
    you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

  • Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

    please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

    Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
    Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

Maybe you are looking for

  • HT3743 i bought my iphone second hand and it had been jailbreaked but it was removed, and error1015 is happening, why?

    Basically, i bought a new iphone becasue my old one broke off a friend, and he had jailbreaked it, but he said he had removed this. Becasue i am lazy i tried to remove all his stuff on it uisng the clear iphone on settings and it crashed. i tried to

  • BPM scenario - How to check it?

    Hi Experts, I couldn't see any difference between in wsdl file which was created for BPM scenario and non-BPM scenario. How to make sure that the BPM process worked fine? I couldn't get anything for SXMB_MONI_BPE. Am I missed out any steps? Regards S

  • Photobooth mac mini lion

    I recently upgrade to Lion a couple of months. I opened my photobooth application and it was very laggy and slow. Hopefully someone can help me with this problem.

  • How to set the dataset of candle stick chart?

    I can only find part of code of the candle stick chart(using Jfreechart). It didnt mention how to create the dataset of a candle chart. I need a simple example about the dataset to get a start. can anyone help me? Thank you for your genorisity.

  • Question about finder-building

    hi once again, new mac user, new macbook pro. when i click on 'finder' in the upper left corner, scroll down to 'services' it just has 1 greyed out section that says "building...". what does that mean and what should be showing there?