3rd Gen iPod - Stuck at startup screen - restarting

I've always had problems when a new version of itunes is released, but this time is by far the worst. I hooked up the ipod after the software update, and itunes froze (as usual) and then started transfering slowly, I then got the -36 error, as usual, so I quit itunes (via Force Quit), but the iPod could not be ejected - so I had to restart it (holding menu/play). At no point did I unplug the ipod. Only now it won't start up, or mount - it just keeps reloading the apple logo - I can hear the disk spinning and clicking, but its stuck in a constant resart.
Any ideas?

This is a good summary:
http://docs.info.apple.com/article.html?artnum=301267
As Apple points out, lots of problems give the -36 error. You have to sort them out one at a time.

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3rd Gen iPod Stuck at Apple Screen

Hello,
My 3rd gen iPod is stuck on the Apple screen. It is the screen that comes on when you first turn it on (or reset it). It is stuck on this screen, and each time I reset it (Menu,Play/Pause) it just goes right back to that screen. The hard drive is spinning non-stop. When I plug it into the computer the iPod does not mount, and it does not show up in my System Profiler under FireWire connections.
Did my iPod finally die, or is there anything I can try?

If you haven't tried already, do a hard reset.
How to reset iPod
B-rock

3rd gen iPod stuck at apple logo

hi all,
last week i bought a 15gb 3rd gen iPod from someone.. (with all original accessories and box)
I bought it knowing the battery was shot and bought one the day after i bought the iPod. i havent recieved the battery yet but when i plugged the iPod into my Macbook,the iPod boots to apple screen but stays there..
I can feel the hard drive spinning only when i turn it on.. and after the battery turns off or after a few seconds, i can hear a high pitch whinning sound..
I also thought that even when an iPod battery is dead, it will fully boot or at least say "do not disconnect" when plugged into a computer or ac adapter...
any help?

When you get your battery, it should come with plastic tools to open the iPod. Try disconnecting the current battery and letting the iPod sit for a few minutes. Then, connect it with no battery. Maybe having no power and connecting it will "jump start" it, assuming there is no problem with hard drive.
Note: If you have not previously opened an iPod... Start at the top edge seam; there are no clips there. You usually get a pair of plastic tools. Open a gap (into the metal half) with one tool, at the center of the top edge. Use the other tool starting at that gap and follow the seam to the top right corner, around the corner, and down the right side. Press into the seam as you go. It should pop open along the right side. Open it like a book from the right side. The left side has a delicate ribbon cable connecting the two halves of the case, so don't yank it open on the left side.

3rd gen iPod stuck in disk mode

Just realised I'd posted this in the wrong forum:
Hi,
I've got a massive problem with my trusty old 3rd generation iPod and I'm hoping someone can help me out. This may just be a sign I should get with the times and get something a bit more up-to-date, but this iPod has served me well over the years and I'd like to see if I can fix it first.
Basically, the iPod is well and truly stuck in disk mode. I've tried over and over again to reset in various different ways. It's nothing to do with me having to connect it to my computer via USB, either, since I've tried it with my sister's computer via FireWire and it's still not happy.
I don't get a sad iPod picture or anything - it's just when I turn it on I get a picture of a folder with a hazard sign over it, and can't get rid of it.
iTunes 9 isn't the problem, since it got stuck in Disk Mode before I upgraded.
Does anyone have any suggestions for what I can do? Like I said, I've tried over and over to reset it, so please don't just suggest that.

Sounds like you covered most of the basics and it would seem that it is indeed your iPod's controller that is the problem. Not sure what else we can add to what you have already tried, which is above and beyond what most people are capable of doing.
When you plug it into the computer does it actually show up as an external hard drive and can you use it as one?
Sorry,
Patrick

My ipod touch 3rd gen is stuck on the apple screen logo

my ipod 3rd gen is stuck on the apple screen logo

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My iPod touch 3rd gen is stuck on apple logo

My iPod touch 3rd gen is stuck on the white apple logo. It will not manually restart/restore if I hold the power and menu button. It does auto restart about every 15 minutes on its own. If I plug it into my computer, both my computer and iTunes will recognize it and lets me edit its contents, fully syncs without a problem, etc. However, if I try to Update/Restore Ipod iTunes will completely freeze until my iPod autorestarts at which point it will become "unfrozen" and say there was an error communicating with my iPod. I have tried using 2 different computers with the latest version of iTunes. PLEASE HELP!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My 3rd gen ipod nano is not being read by itunes when I plug it into my mac laptop. It says "no name" on the mac screen, I lost all my music on the ipod itself.

My 3rd gen iPod nano is not being read by my iTunes on my mac. When going to sync, the mac screen says "no name". Also I believe I lost all the music on the iPod. When turned on it says "Welcome" as if it is new. I tried to copy all my music into the "no name" folder and then sync. The iPod said it was "syncing".

So does iTunes see the iPod or not? I couldn't quite understand from your post as you said it wasn't, but then said that the iPod was syncing...
B-rock

My Ipod Nano (3rd Gen) is stuck on the apple logo and I don't have a computer or iTunes to fix it

Says it all in the title. My 3rd Gen is stuck on the apple logo and with no computer or iTunes how am I to fix it? I'm in some money troubles at the moment and I dont have that many resources available to fix my beloved iPod. I have tried resetting but it comes back to the logo and then it dies of battery.
Any suggestions?

If you have an Apple Store, near you, make an appointment to take it to them. If it's not a hardware failure, they may be able to help.
Regards.

3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

I took the iPod to the local Apple shop. The guy put the iPod onto a docking station and checked it - answer "connections are OK". I have used the link before but have not gone through all its suggestions (although picked on the most relevant ones). I may have to go back. Thanks again for your suggestions

My iPod nano 3rd gen is stuck in a restore loop.

My iPod nano 3rd gen is stuck in a restore loop. I have wiped it with Disc Utility and attempted to restore with iTunes, but there was no effect. I checked it in diagnostic mode against an identical pod and found no significant differences in the results, both checked out fine. I know that this is not a windows driver issue since I use a mac. In any case such an issue should have been resolved when I wiped the pod. I have not attempted to load any music on it or sync my library, so a corrupted file seems unlikely as well. there is no water damage and the case is in excellent condition. I have no idea whats wrong with it so any help or suggestions would be appreciated.

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

3rd gen iPod caught in restarting loop

As of yesterday morning my 3rd gen scroll wheel iPod has been restarting itself over and over. None of the suggestions on Apple's website have helped (I've tried both the standard restarting technique, toggling the hold switch and holding down play/menu, and the select button/menu technique). It's not under warranty anymore and I don't particularly relish the idea of paying $249 to replace it, so I thought I'd see if anyone here had any suggestions on troubleshooting this issue - I don't care if I lose data, I just want it to play music again.
3rd gen iPod scroll wheel 15GB Mac OS X (10.4.3)

Same iPod same restarting loop problem. I put it in forced disk mode but I can't see the disk when connected to the computer with finder even with iTunes. So the latest iPod Updater doesn't see my iPod.
So I can't Restore it.
Any suggestion?

I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy

3rd gen iPod touch lock button issues

Recently my 3rd gen iPod touch started giving me problems with the lock button. If I press the lock button the screen will turn on and off rapidly and then the power off screen will come up. It will just keep doing this over and over; I've tried to restore it but no luck there. Any help would be greatly appreciated.

Sounds like the switch needs to be replaced. You might try this until you get it serviced.
https://discussions.apple.com/docs/DOC-3401
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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3rd Gen Ipod touch 5.1.1 update grays out wifi

After updating my 3rd Gen ipod touch, I can no longer use wifi. The wifi box is grayed out. I have reset the network connection settings, and have reset the ipod back to factory settings and still nothing. I see that this has happened to lots of iphone users but havent heard much about ipod touch. I wont even think about updating my iphone until a bug fix comes out. So far Apple is saying it is a hardware issue, but theres no way. No way thousands of people are having a hardware issue just after a software update. Can anyone help?
Also now only about 20% of my songs will load on the ipod and the screen is frozen. Great
Message was edited by: Andrew1214

iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it xtill says its syncing. However, nothing happens. How do I fix this?

I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it still says its syncing. However, nothing happens. How do I fix this? I have restored and updated the ipod. I have the new iTunes. I have restarted my computer checked the connection and everything.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

3rd Gen iPod - Stuck at startup screen - restarting

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