3rd Gen iPod won't mount via firewire - any ideas?

After working for a brief spell when I first hooked it up, the progress bar would freeze while I was trying to copy files across to the HD. I unplugged, reset the iPod and tried it in my old clamshell iBook, where it worked fine again.
I tried resetting the PMU on the Macbook, but this only made things worse - the iPod now refuses to mount, despite still working fine on my old iBook. Tried resetting PRAM too but no difference.
Do I have a duff port? Or could it be an issue with 10.4.6 on the Macbook?

I tried a JVC digital handycam while on the phone to AppleCare, which it recognised in iChat, and showed a live picture in iMovie. I don't know how I would check for consistency with this device, but it seemed to be working ok.
I'm connecting via a dock but have also tried connecting direct - all official Apple cables. No difference.
I'm now noticing new behaviour. When I plug the iPod in it mounts very briefly, triggers iTunes, then unmounts. It stays charging from the Macbook's firewire port, but the 'do not disconnect' disappears and I can use it as if it was only connected to AC. This is reproducible, and is the same if I turn off the launch iTunes option.
Once again, it works flawlessly with the old iBook.
I'm almost tempted to go down to the Apple Store in Regent St. and plug my iPod into a Macbook there to rule out software - unless you have any other suggestions?
Thanks for your continued support.

Similar Messages

  • 3rd Gen. iPod -- can't mount with FireWire, can't restore

    When my 3rd gen. iPod is plugged into an Apple computer by USB, it mounts but it won't charge. When it's plugged in by Firewire, it charges but won't mount.
    When it's plugged into a Windows computer by Firewire, it charges but won't mount. When it's plugged in by USB, it doesn't charges and doesn't mount.
    This was tested using multiple cords with the same results.
    The problem seems to be with the software currently installed on my iPod. But I cannot restore the software in OS X, because the iPod won't mount with Firewire (which is necessary for a restore). And I can't restore it in Windows because it won't mount at all (I think it's because I originally formatted it on an Apple).
    What can I do?

    I am having the same problem with my 3rd generation iPod. I've made several posts here just to discover MANY more with the same problem.
    I did get one reply that was helpful:
    There is a cable available through the apple store
    http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wo/2.RSLID?mco=5 2A56EB0&nplm=M9688G%2FA
    It plugs into the bottom of your iPod and has two cords: 1 firewire and 1 USB. Plug both cables in to their respective ports and you have a fully functioning iPod.
    This is a klunky fix but it works and is cheaper than a new iPod.
    I'm guessing that the June update screwed up the way our iPods communicate to their host computers, knocking out firewire.
    Two years ago I had a 1st generation iPod that crashed after an update. Fortunately I had an extended warranty and was able to get a new one at no charge. Interestingly, there was another update that would have fixed the older iPod. I'm hoping for another update like that.
    I can hardly believe that Apple would be so sinister as to sabotage everyones iPods in order to get them to buy new ones but it sure feels like it.
    It looks like its time for a sixth 'R' !
    Thanks!
    Mirror Doors G4   Mac OS X (10.4.7)  

  • 3rd gen ipod won't connect with firewire.

    3rd gen ipod won't connect to itunes with firewire. USB connects rarely but drains battery quickly. I've rebooted the ipod and computer and updated itunes. No effect. Any remedies besides buying a new ipod.

    Answer to Question 1: - I connected the iPod with the USB, went to Disk Utility and erased the iPod. Now the iPod works with USB.
    Question 2 is still unanswered. Ideas?

  • 3rd gen iPod won't connect with firewire...how can I restore it?

    As many others have had this problem, my iPod only charges when connected with firewire. When I connect with USB, it says "Use the iPod Software Updater application to restore the iPod to factory settings"
    When I try the iPod Software Updater, it says I need to connect via Firewire.
    Question 1: Any ideas on how to restore the iPod?
    Question 2: Any ideas on how to get the firewire functional again?
    Many thanks in advance

    Answer to Question 1: - I connected the iPod with the USB, went to Disk Utility and erased the iPod. Now the iPod works with USB.
    Question 2 is still unanswered. Ideas?

  • LaCie External Harddrive suddenly won't mount via Firewire 400 or 800

    My LaCie External d2 Quadra suddenly won't mount via Firewire 400 or 800, but will mount via USB 2.0.
    I have:
    Tested the harddrive on another computer and it works fine via firewire.
    Shut down and re-boot. It had no effect.
    Updated all software.
    Note: My MBP will not boot if the Firewire 800 cable is connected.

    I've had a whole heap of strife with my two macally enclosures over FW. I've only got them working twice together, regardless of jumper settings on the harddrives. I can plug either in fine, but if I use both together, my mac shuts down and refuses to boot. One drive is bus powered, the other is powered via the mains
    I wish you luck

  • 3rd gen iPod not recognized when using Firewire

    The 3rd gen iPod only charges via FireWire. Given the lousy battery life provided by the device, I need to be able to sync using the Firewire port of my Macbook (Home) or my Macbook Pro (work). The device is not recognized by iTunes (or in general, no notices are given that would indicate that the device is connected). I have:
    - Restored the device via USB
    - Restored it to be Apple format (it was previously Windows format)
    - Confirmed that it DOES work with USB - but that's not what I want
    - Tried this on 2 laptops
    - Confirmed that charging via Firewire DOES work - so I'm assuming that the cable works as well
    Is there a diagnostic application that will tell me the status of the on-board firewire port?

    I luckily still had a PC around. I was able to reset it on the PC, then reformat on the Mac.

  • 3rd Gen Ipod won't sync with Itunes since upgrade to Snow Leopard

    Hi,
    I upgraded from Tiger to Snow Leopard and since then my trusty 3rd Gen Ipod will not sync with iTunes (9.0.3). It mounts in Finder, but does not appear in iTunes. The iPod will still charge, but it constantly displays the "Do Not Disconnect" message until manually ejected.
    Any help gratefully received.

    Thank you kindly

  • Dock for 3rd Gen. iPod Won't Work w/ 5th Gen. iPod?

    I have a third generation (G3) iPod, which came with a docking station and an iPod-to-firewire cable. I also have a fifth generation (G5) iPod, which did not come with a docking station, but did come with an iPod-to-USB cable.
    I can charge the G3 iPod using the dock and the firewire cable, but the G5 iPod won't charge using that same dock, nor will iTunes recognize the G5 iPod. Even if I plug the USB cable into the dock instead of the firewire one, it won't charge or get recognized.
    Am I doing something wrong, do I need a different cable, or do I need to get one of the new docking stations? If the latter, will that docking station work with both my G3 and my G5 iPods?
    - Keith

    Yes, the universal dock with work with the 3rd generation iPod--you can check the specs through the Apple Store's product description page. I also know that you can't charge the 5th Gen iPod using the 3rd Gen firewire cable + adapter (I asked about that at the Apple Store today).
    What I'd like to know more about is why the 3rd Gen Dock isn't compatible with the 5th Gen iPod even if you use the USB connector. So this is "helpful" but I'm echoing your question about the dock: Why Dock 3 work with iPod 5?

  • 3rd gen ipod won't sync with itunes 10.2.2

    iTunes 10.2.2 will not recognize my 40gb 3rd generation iPod when connected via firewire. I tried connecting via USB but the iPod shuts down and disconnects after a few seconds. This is frustrating because I had no issues using firewire before upgrading to 10.2.2. Can anyone help with this issue?

    Thank you kindly

  • G drive mini won't mount via firewire 800. usb ok

    It hasnt been too long i bought myself a gdrive mini to benefit from the firewire 800 port. It seems that once my macbook gets warm the drive won't mount. It mounts just fine via usb. I've been to the genius bar twice and it worked both times, thats when i noticed it only happens when its warm. I was convinced its a software issue, but i dont know what to think anymore.
    Has anyone encounter this issue? Any ideas of whats causing this?
    Any help would be greatly appreciated

    WAIT WAIT EVERYONE....READ THIS....VERY SIMPLE FIX!
    My G mini 750GB drive stopped mounting.....I tried a million methods to get the G mini drive to mount and searched a ton of forums but never found this VERY EASY FIX.  Try powering down your computer (imac in my case), then UNPLUG the power supply from the back of the computer....VERY IMPORTANT TO UNPLUG COMPUTER FROM ELECTRIC SOURCE. Nothing else worked for me.
    Wait a minute, then plug back in and re-boot....MAGIC - freakin G mini showed up on desk top!
    Good Lord why is this simple fix not all over the G mini site??????  It ought to be on the front of the box when you buy this thing!  Seems no one at G mini sites talk about this and people are sending drives all over for repair! 
    Hope this helps!

  • 3rd gen Ipod doesn't mount

    My 3rd Generation 40 gig Ipod will not mount on my G5 Power PC or in iTunes. My 40 gig 3rd generation will mount on my G4 Powerbook with the same system software and iTunes version 7.0.2 that is installed on my PowerPC G5. I have used disk utility, rebooted my Ipod and done everything but reinstall iTunes which I would rather not do for obvious reasons. Any help anyone?

    All of this was great, but a first and very basic step, connectivity is missing from Apple's FAQs. After spending several hours following Apple's steps, my iPod still doesn't show up in the Finder, in iTunes or System Profiler. I have two 3rd generation fireWire cords, a PowerMac Dual 867 G4 running Mac OS 10.3.9. This problem started when when switched to iTunes 7.0.2. I never connected the iPod to iTunes 7.0.1 (which wasn't out all that long). I have two other FireWire appliances, external CD-RW and iSight camera. Both appear in theh System Profiler when I plug them in to the computer. The issue is connections. We should always start troubleshooting with a connection test. The iPod ReSets, but cannot be Restored. Why? No connectivity. It does recharge. If the system can sense the iPod enough to recharge, it should sense the iPod in the System Profiler using the FireWire search. Not much help, but a curious predicament for an iPod that is working perfectly fine. I just can't update my music.

  • Ipod won't connect via firewire, only usb

    My clickwheel ipod decided to stop connecting via firewire. I reset it, and the restored it, and reinstalled itunes. Nothing worked. I then took out the USB cable from the box (for the first time in almost 3 years) and it works perfectly.
    While trying to connect via firewire, it either doesn't show up in itunes or updates about halfway through and then stops and says error -124.
    Any ideas? thanks
    PC   Windows XP  

    i think we use the same form that is used for repairs to the ipod itself. when i click on the "Request a replacement accessory for your iPod" link on this page:
    http://www.apple.com/support/ipod/service/
    i get sent to the standard iPod Service request page:
    http://depot.info.apple.com/ipod/

  • 3rd Gen iPod won't charge with USB connector - Is that normal?

    I have the above iPod, and I noticed that when I tried to plug it in to charge it with a newer USB connector it will not charge. It will however, let me update my iTunes music. Is this normal for an older iPod?

    I believe that is correct. That iPod was often called the iPod with 'dock connector', and as this chart shows, won't charge via USB.
    System Requirements.

  • Two 4th gen iPods, only one works via firewire

    I've had my 4th gen iPod for a while now. I just got my wife one over craigslist. Hers came with a firewire connection. However, only my Ipod will sync with our iMac 10.4.11, iTunes 7.6. Her ipod only charges. I know that after the 4th gen's firewire was no longer available for syncing. Why would only one of the two ipods work with firewire when they are identical? (both running ipod software 3.1.1)

    It looks like the answer to my problems was a bad hard drive. Sent it to the ipod doctor and after a $159 repair, I'm back in business http://nycipoddoctor.com/

  • 5th gen iPod won't mount on G5 and screws with keyboard!

    Is it since the itunes upgrades? I don't know, but I only use my iPOd rarely and so was surprised on plugging it into the computer that it didn't mount on the desktop
    restarted: not only does it not mount but the keyboard+mouse has become unresponsive - seriously weird!
    Checked all cable conections
    had to force shut down
    restarted: keyboard works but intermittantly,repaired permissions. Restarted - no change al locked up
    Forced shut down
    Removed ipod - restarted -everything is fine
    except the iPOd which is totally unresponsive and is ON with the 'do not disconnect' sign
    I guess it'll stay that way til the batterydies - I hope it isn't completely done for!
    any ideas?

    Did a search in Apple knowledge base and
    http://docs.info.apple.com/article.html?artnum=304997
    Solved it

Maybe you are looking for

  • Why will Siri not work on my iPhone 4s?

    I've had my iPhone 4s for a while now, actually, it used to be my Dad's, but I just realized hoe useful Siri was and I help down the Home button for a while and Voice Control came up, so I went to enable Siri, and there's wasn't even a Siri tab to en

  • Ipod cannot be recognize by itunes

    When i updated my ipod touch 4th gen to ios5 my ipod cannot be recognize by itunes and my computer recognize the ipod as camera.i have already tried searching on youtube about it but it wont work..anyone can help me...thx..

  • Dreamweaver text looks fine in Safari but not Firefox NEED HELP!!!

    Dreamweaver text looks fine in Safari but not Firefox, all my text goes out of alignment and the fonts look like different sizes. Please let me know your thoughts. Here is a link to the page I'm having problems with. http://www.alexandrasantibanez.co

  • P45D3 Platinum Bios 1.72 Beta

    Should we trust this bios version ? http://drivers.softpedia.com/get/BIOS/Msi/MSI-P45D3-Platinum-Bios-172-Beta.shtml My bios version is 1.6 Because i want my memory (OCZ Gold XTC OCZ3G13332G ) running at 1333MHz, only can run it stable at 1066MHz. He

  • Cross-references to hyperlink destinations (text anchors) results in file slowdown

    I'm using text anchors for the first time in a 12-file book (~280 pages) for the table/figure list in the front matter. There are maybe 100 or so total cross-references in the front matter in tables (where one column is the text of the figure title a