3rd Gen Nano random shutoff requiring reset

My sister got a 3rd Gen silver coloured Nano for her birthday back in May. Since mid-September, she's been having a problem where it will randomly shut down and nothing will work to get it to turn on again except a reset, even with an apparently full battery. It's getting to the point where I have to reset several times a day, just so she can use it. I'm wondering is this is a common problem and if there are any troubleshoots for it other than continuing to reset it?
It should be noted that she's using the iPod on a computer running Windows Vista, as I'm the only mac user in the family.
Message was edited by: Taineyah

A friend gave me her 3rd Gen Nano today, and it had exactly the same problem you're having. I also tried all the Apple support suggestions, and nothing they suggested worked. (Like you say, resetting doesnt work without the menu button!) This may sound crazy, but this little trick worked:
Press the click wheel firmly, and run your finger around and around it, as if you're scrolling, pressing firmly the whole time. The screen may go nuts, but don't worry about it. Press counter clockwise several time and clockwise several times. I had to do this probably ten times, but it worked!
I guess that when dirt or debris gets lodged under one of the buttons this method can help dislodge whatever is in the way and get the button working again. It's free, easy, and definitely worth a try. It got my menu button working again when nothing else did.

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So if the unit is off, pushing the MENU button alone doesn't cause the iPod to wake up starting with the Apple Logo screen (should be a quicker start than the reset start with the Apple Logo).
If you bought it from Apple as a refurb, it carries the same 1 year warranty as a new iPod. If you got it as a warranty replacement for another iPod, then it carries a 60 or 90 day (I forget which) warranty or the rest of your year warranty on the one it replaced, which ever is longer. So if it is still under warranty I would send it back if you can not wake it with just the MENU button alone.
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To Apple,
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http://www.apple.com/quicktime/download/
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The system won't seem to let me post this anywhere... it's saying I'm not allowed whatever that means. Exception being this community. So sorry if I pi** everyone off by listing in the wrong location.

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Maybe not the problem, but all I could think of.

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3rd Gen Nano random shutoff requiring reset

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