3rd gen problems

I've been looking for a while and can't find an answer to my question:
I have a 3rd gen i got off of ebay. I got is about a month ago and have had no problems at all. Recently it randomly has become locked and I can't get it unlocked. It will charge and the screen comes up when I charge it but nothing will unlock it. And, yes, I am absolutely sure that the hold button has been on unlock.
Any suggestions?

I have tried all of the "R's" I can; I can't restore because I don't currently have access to the computer I have it hooked up to (my computer is old and has no USB ports)
I think it might be a physical problem, and there is not warranty. Is there any way to physically move the hold switch back from the inside?

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