3rd generation iPod nano white screen

I have my iPod plugged into the computer and the screen is all white. Now my iTunes is still reading the device with all the music on it. I do not want to lose my music because I know I can simply restore it and have this problem go away but I never moved my music the proper way onto the device. Is there any way to fix this without hitting that awful button?

You could try holding the middle button and menu button at the same time until the phone restarts. That might fix it.

Similar Messages

  • HT1435 my 3rd generation iPod nano won't charge

    My 3rd generation iPod nano won't charge and when i connect it, it shows up charging then the screen goes black and wont work. Can i get it replaced for a new one? or a different one? What can i do?

    Try these steps listed below.
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • I have a 3rd generation ipod nano. I upgraded to lion. I tried to buy an audio book and download it to my nano like I have done at least 50 times before. Now the dialog box states that I need an ipod touch for the same function. MacBook Pro 2008 w/ m.trac

    I have a 3rd generation ipod nano. I recently upgraded to Lion which is causing lots of issues. Aside from that, I went to the Itunes store to purchase books like I have done at least 100 times before with no problems. Now I can by the book and get it to my computer, however when I tried to download the book to my 3rd generation ipod the dialog box informed me that to download any new audiobook purchases I would need an ipod touch. My ipod nano 3rd generation serves my purposes just fine. Why should I be forced to buy something I do not want just to continue something I have always done seamlessly? I know this is more of a rant than a question but I am sure someone else out there has had this happen to them. Maybe you could share your thoughts on how to work around this issue if possible?

    I forgot to add the last obvious and crucial step I had taken - plugging a different iPod into my system. It was also not recognized. That was the final proof I needed to determine if the problem was device or system. But now what?
    I truly appreciate any help I can get!
    Thanks again...

  • 3rd Generation IPOD Nano not recognized

    I have two 3rd generation IPOD nanos that are not being recognized by 4 different windows XP systems. One of them is a 4G unit that my daughter has been using for at least half a year. It is not being recognized when plugged into the USB. The other one is a brand new unit that is also not being recognized. I have installed and uninstalled the iTunes software and have the latest. I have reset the IPODS. I have double checked the USB drivers and such. Rebooted. The whole bit. The 5 R's +.
    On my system at work, they are not recognized either. However, I plugged in somebody else's 2nd generation IPOD nano and it was immediately recognized and happy. So this is clearly some kind of 3rd gen IPOD nano issue and likely some kind of software issue that has recently happened.

    Mate i have had this problem for ages managed to sort it with itunes 7.4 but i have the problem again.
    It is becoming very frustrating to say the least, and no matter what you say on these forums or the amount of times i have emailed apple i dont get any answer.
    I basically have over 100 punds worth of equipment on myy desk which is a waste.
    And no one is helping from apple.

  • My computer no longer seesmy 3rd generation ipod nano.  after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect.  how to I get the ipod back onto my computer?

    my computer no longer seesmy 3rd generation ipod nano.  after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect.  how to I get the ipod back onto my computer?

    Hello rh3362,
    I would start with this:
    http://support.apple.com/kb/TS1369
    Hope this helps.
    ~Julian

  • No Photo tab under source list for 3rd generation ipod nano

    I have a 2nd generation ipod nano and recently purchased a 3rd generation ipod nano. I have the latest version of itunes, however, there is no photo tab under the source list. How am I supposed to import my photos?

    I am a brand new ipod user and I have not been able to find the summary, music videos and photos tabs. I have gone into every tab up on the Itunes tool bar and poked around but still can't find it. No such page opens up when I connect the nano. Can someone please help?
    Thanks in advance.

  • How can I delete songs downloaded from Limewire on my 3rd Generation iPod Nano?

    I have a friend with the 3rd Generation iPod Nano that downloads music from Limewire on her iPod. She does not have an iTunes and wants to erase all the music tracks on her iPod but does not know how. What does she need to do?

    Your friend will have to do this via iTunes. All she needs to do is connect the iPod to the computer the click the link to iTunes on the side bar, click "Restore" and everything will be restored to original (factory) settings and all songs will be deleted.

  • 3rd Generation iPod Nano Help?

    I have a 3rd generation iPod nano and my technical support is expired, but I wanna get it fixed because one day it just stop working.. It won't turn on or charge or anything. How can I get it fixed or where can I do to get it fixed and also where to find a place to fix it and get a price on it as well? thanks in advance.

    You can try to repair it in an Apple Store for a fee or go to a Apple reseller.
    Franklin

  • I have a 3rd generation IPod and the screen has gone completely blank.  It is fully charged and will play music but I have no idea where anything is.

    I have a 3rd generation IPod and the screen is black - it is fully charged and will play music but there is nothing to be seen on the screen.  I have no idea how to fix this.  We live in France now so any of the fixes have to be in English since I can't read French.  Any advise would be greatly appreaciated.  I looked at some of the other answers but I have no idea where the Hold button would be on this.  Thanks.

    Try here:
    iOS: Not responding or does not turn on

  • TS1441 Ipod nano white screen brand new

    Just bought a 7th Generation Ipod nano and tried to plug it in and load music on it. When it was done syncing it said ok to disconnect so I did so.
    After I unplugged it, there was a white screen that had a lock symbol in the top left corner and it wouldnt do anything. I reset it by holding in the center button and top button. Once it reset it said connect to Itunes to restore. I plugged it into my computer and the white screen came back and says do not disconnect. Not sure where to go from here. I have the latest version of Itunes downloaded and when I plug the Ipod in nothing connects or shows up in my itunes for it.

    DId you ever get the chance to restore it? that would  most likley fix your problem. This is a defect most likley so i suggest going to the link to solve your problem.http://www.apple.com/retail/
    Sorry about that being a downer since its brand new.

  • I accidentally press Off  the Backlight in my 3rd generation  iPod Nano, how can I turn On the Backlight again?

    I accidentally press Off the Backlight in my 3red generation iPod Nano, how can I turn it On again? Appreciate any help. Thanks.

    What do you mean you turned off the backlight?  How did you do that?
    Have you tried a hard reset to see if that takes care of it?  To this, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • My 3rd generation iPod nano won't sync because "It cannot be found" even though it will automatically sync when I plug it in.

    Hey,
    My dad and I both own a third generation iPod nano. ever since I updated our iTunes software, neither his nor my iPod will sync because "the correct disk cannot be found" or "ipod cannot be found" even though it will sync automatically when I plug it in. Does anyone have any idea what is wrong?
    Thanks

    Try these steps listed below.
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • Is it worth getting my 3rd generation ipod nano repaired?

    I have a 8GB 3rd gen iPod nano. Today I turned it off and before I pulled the earbuds out of my ears, there was a couple of weird clicking noises coming through the headphones. I thought nothing off it and put the iPod in my pocket. I come back an hour later and the iPod will not turn on. I plugged it into my charger, my iHome, and my Mac and the thing would not turn on. Is it worth repairing or am I better off buying a new iPod? I do not want to send it into some third party repair place to get it checked out. Should I spend money to repair it, and if so, how much? or am I better off just buying a new one.?

    Apple won't repair it, but it offers an out-of-warranty exchange.  Depending upon the iPod capacity, the price will be $100-130.  Only you can decide whether exchanging it, or purchasing a new one would be a better choice.

  • My Ipod 3rd generation has a White Screen and thats it

    I just cant get anywhere with this white screen. Ive tried restoring and it wont even let me do that. So i guess my question is, Do i need to get rid of this one and purchase another one? or can it be fixed somehow?

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • IPod Nano white screen (frozen)

    I have an iPod Nano (3rd Gen), and a few days ago, on turning it on, the screen was white (no Apple logo, or info). I have tried resetting AND just restored it. It shows up ok in iTunes, and I can even add music to it but the screen is still white / blank!
    What's the fix for this? Any help is much appreciated.
    Thanks,
    Alan

    What happened to me was that I put my ipod nano the video one on recharged and when it finished i took it out and it still had the screen saying connected and eject before disconnecting. What do I do to get rid of that and get my Ipod working back to normal?

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