3rd generation nano suddenly stops working. Has anyone had this happen to them?

The device will turn on and I can use the turn wheel to increase/decrease the volume on the screen only. No music plays when I plug in the ear buds, and I can't select a particular song/artist from the playlist. My computer recognizes the nano and will allow me to add songs to the playlist. I just can't play,change or hear them!! Please help!!
Thank you!!

Have you tried restoring your iPod to factory settings?
Restoring iPod to factory settings
B-rock

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