3rd Logic Board replacement: will Apple give me a new computer?

Hello Ronda and Friends,
I am a professional guidebook and magazine writer, currently traveling around the world with an iBook which loves to crash its logic board right before book deadlines, usually very far from Mac centers. The first time was in Belize (had to ship it back to US at great expense), the second time in Pakistan (got logic board replaced 6 weeks later in Delhi, this was only 5 months ago), and the third, the day before yesterday, here in Chiang Mai, Thailand, which thankfully has a Mac repair center.
I've got 3 months left on Applecare and plan on replacing the logic board again, though I have 6 months left on this current trip, which will soon take me very far from Mac repair shops (i.e. Africa). I am constantly working on deadlines, and if this third board craps out in Kenya, I'll be pretty screwed.
After reading a few archived logic board sob stories here, some seemed to suggest that there are cases where Apple would grant a new model iBook, if that person's livelihood depended on it which mine certainly does.
Please advise as soon as possible so I know whether to go ahead with the logic board replacement here. Or let me know who I should contact in customer relations.
Thank you -- and if you are interested in my travels, go to
http://blog.stonegrooves.net
Joshua Berman
Dual USB iBook Mac OS X (10.3.3) 3rd logic board crash

Hi, Joshua. Welcome to Apple Discussions. Again isn't it, as I seem to remember your logic board failure in Pakistan, yes?
It seems to be the usual thing that Apple wants three attempts at repair (which means four logic board failures) before considering a replacement. However, nothing ventured, nothing gained. Especially since your livelihood depends on a working iBook, I'd advise you to ask for a replacement.
Apple Phone Contacts includes a number for Thailand:
http://www.apple.com/contact/phone_contacts.html
But do not mess around with Customer Service. Ask for Customer Relations. Tell them that your iBook has a habit of losing its logic board at the most inopportune times and in the most inopportune places. Be prepared to give them dates and details of repairs, and stress how vital your iBook is to your livelihood and that lost computer time is lost income. Tell them you need a computer you can count on, and your iBook, much as you love it, just isn't getting the job done for you. Then ask for a replacement.
If Thailand won't do it for you, I think you should invest a call to the U.S. Again, don't settle for Customer Support; immediately ask for Customer Relations and give them the same sad story and ask for a replacement. It won't hurt to emphasize the fact that you have AppleCare.
Failure in Africa equals a trip to the Netherlands for repair (at least from what I've read here). One person in Africa didn't have his iBook for months. You really need a dependable iBook to take to Africa. Tell them so.
Good luck.

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