3rd party applications not working, just bounce

First timer here - thanks for all the help in advance!
My gf's computer all of a sudden won't start any 3rd party apps like Photo Shop or Word. She's 2,500 miles away right now, so I don't have the ability to look myself, but I have no ideas. She clicks on them and they just bounce.
Please help me get a get out of jail card for future use!

Hi Red and Welcome to Apple Discussions ...
Sometimes when apps won't open, it's because the hard disk is full. Here's how to check to see how much free space is available.
Launch Disk Utility from the Applications/Utilities folder. Select MacintoshHD in the panel on the left. Now, tell her to look at the bottom of that page where it says: Capacity and Available. Rule of thumb... never allow free disk space to fall below 15 - 20%. It takes a minimum of 15% free disk space just to boot a Mac.
If that isn't the issue, because she can't open PS or Word, it might be a corrupted font that she has used in both those applications. Tell her to try this. She needs to find this file:
com.apple.FontBook.plist It's here: /Users/HerName/Library/Preferences. Open the Preferences folder, locate that file and drag it to the trash, empty the trash and reboot. It's ok to trash a pref file as any Mac will create a new one for her.
Carolyn

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    Hi Red and Welcome to Apple Discussions ...
    Sometimes when apps won't open, it's because the hard disk is full. Here's how to check to see how much free space is available.
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