3rd time's a charm?? My E2500 drops the WAN connection randomly.

This will be my third post on the same problem ( See Here and Here ) and now I see I'm not the only one with this problem. So can someone working here please escalate this issue to the next higher level?????
The subject line tells my problem so please:
DON'T ask me to adjust my Wi-Fi settings cause I don't have a problem with my Wi-Fi.
DON'T ask me to upgrade my firmware cause I did first before coming here the first time and I just checked (again) and I still have the latest 1.0.03. and YES I've hard booted the router.
Please read the first post of the first link for an explanation. I tried to be thorough.
JB

Hello,
I have the same problem - and I think that the problem is hardware or firmware of router. I updated firmware to 1.0.04 but it doesn't help. I am going to go to shop and ask them to warranty repair.
I don't use clone mac adress - so its not cause your problem.
Did you solve your problem, and how?

Similar Messages

Airport Extreme(SW) keeps dropping the WAN connection under "heavy" load

Hey,
Have had this problem ever since I got the Airport Extreme when it first came out and I got it.
The problem is this : The connection will work just fine for ages, but if I end up downloading something using (primarily this is the problem) torrents and I end up getting a rather good speed on it the airport will all of the sudden stop getting data from the WAN(ADSL modem connected to it through the WAN connection) and the Airport will have to be restarted. Some days it will have to be restarted up towards 15 times a day.
The Airport remains accessible through the LAN connection, as well as through the WiFi when it has failed like this so I can go in through the Airport Admin Utility and restart the unit without any problems whatsoever. The modem does not need restart or reiniting either.
The problem occurs no matter of if I am on the hard wired (LAN) connection or the WiFi connection. If I download something using a torrent that is high speed, especially if its more then one torrent at the same time (say 4 torrents each running at 200-300kbps therefor peaking at the roof of what my DSL connection can handle) then it will absolutely lock up after a minute or so. If I only do surfing or 'ordinary' work then there is no problem.
The problem is easily repeated.
* If I connect my laptop by wire to the modem directly without the airport in between there will be no problem.
* I have software reseted the Airport many times to attempt to fix the problem when it has gotten on my nerves with no positive or changing result.
* I have the latest available from Apple firmware(5.6) installed on the Airport.
* I have no 'weird' or abnormal settings set on the Airport, and no neighbors playing tricks on me - This problem was with me when I used the airport fully locked down in a office environment and then went with it when I moved my airport unit out of my office in to my home.
* I have no other wifi units in the house that may cause problems, no bluetooth phones running amok.
Airport details:
Apple Airport Extreme Base Station
Firmware Version: 5.6
Wireless Security : Not currently enabled
Wireless Channel : 1 (automatic)
Built in modem : No
Prod # : M8930LL/A (A-1034)

Hi guys,
Recently I bought AirPort Extreme 802.11n Base Station (Gigabit, MB053LL/A), and
seems, I have very similar problem with yours. Internet connection from my ISP over WAN is dropped after few hours of being idle. The router successfully receives its IP settings from provider's DHCP, eveyithing is working fine at first and as long as I have some inet activity. Then I disconnect, or sleep my laptops, and when I'm back - WAN provides no Internet traffic at all It looks like WAN is not functioning or blocked in someway. AirPort Utility and logs show no problems, all statuses are good, correct WAN IP settings are shown in the utility.
Sometimes it helps to plug-out/in Ethernet cable to WAN port, but more often only full router restart helps (with around 10-20 secs of outage). BTW, WiFi connection between the router and laptops is pretty stable and causes absolutely no probs. HDD connected to the router works good also.
My firmware is 7.2.1 (gigabit), and reading above posts I tried to downgrade to 7.2. It didn't fix the problem So well there are no earlier firmware versions for this AEBS model to try.
Does anybody have ideas about it?
(I understand you guys mostly wrote about 100Mbit version of AEBS)
Thanks you,
Strim

Airport keeps dropping the wireless connection to my network 2 or 3 times a day.

Hi,
Since apple's recent firmware update for my macbook pro, airport keeps dropping the wireless connection to my network 2 or 3 times a day. It then searches for a network but can't find it, but if I select my network manually it connects immediately ???
Any fixes for this ..... in layman's language please!
Thanks,
Steve

It is not the router. There are a number of factors that are involved. If the router is a G/N router you may have to switch to G-Only (or disable N). You may also have a 5 GHz wireless phone or other routers in the neighborhood interfereing with the signal.
Try this:
1. Open network preferences. Take note of what IP address is assigned. Then, click Advanced.
2. Click on TCP/IP and select Using DHCP with manual address and type the IP address below that.
3. Click OK.
4. Set your Router to Wireless-G only (or disable N) and change the channel to 11 or some higher number.
This should keep it from dropping the wireless connection. It is a bug in the OS. Apple has not fixed it in 3 years.
You wireless connection will be a tad slower, but you really won't notice.
Hope that helps.
DB

E1200 - drop the internet connection

I previously owned a wrt54g G router and had that for many years before it finally died. I wanted to stick with Cisco since the last one lasted so long and never gave me any issues. I bought the 1200 and setup was pretty simple as the user interface was the same. The first issue I had was that the router would drop the internet connection and I would have to disconnect the ethernet line from the router and plug it into my ps3 or other device to get the modem to activate the internet again. Somehow the router will not grab a signal once it is lost. Reseting the router will not work or will unplugging it. This has happened about 3 times already in about 2 weeks. My home is about 3000 sq ft and although the signal in my office used to be at 2 bars with the G router I now have 3 bars so not that big of a range difference with the N router. I will be returning this and switching to a Belkin to try out.

There are many reasons why you experience poor signal or connection. Your intermittent wireless connection has a relation to the kind of setup that you have in your home or office. Is the connection dropping on all wireless computers or just one?
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] Lower the MTU (Maximum Transmission Unit) from 1500 to 1492 or less (usually found on your router's main/ basic setup page)
4] Then go to the Wireless tab, keep network mode as mixed,
For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..
For Channel Settings of 5 GHz you can make Channel Width to 20 MHz only and Channel to 40 or 161...
These settings would have surly helped you...

Has anyone else had issues with dropping the wifi connections since upgrading to Yosemite

has anyone else had issues with dropping the wifi connections since upgrading to Yosemite

Looking at the Yosemite forum, it is obvious that this is a very common issue. You might want to post in that forum for help and advice.
OS X Yosemite

I keep getting the "connect to itunes" screen and have to restore my ipad. it will also drop the wifi connection every few mintues. what can be causing this?

I keep getting the "connect to itunes" screen and have to connect to itunes and do a restore on it. It will not pick up my ipad so I either have to do a restore or restore to new and it will work fine for a day or so except for dropping the wifi connection. What can be causing this? I have had this pad since January of this year and have not had any problems until recently.

If you have to keep restoring your iPad with iTunes repeatedly and there is no change after restoring as a new iPad or not from the iPad's backup, your iPad has a major problem - likely a hardware problem. The iPad includes a one year warranty. You can call AppleCare or make an appointment at an Apple store if there is one nearby.

My MBP keeps dropping the internet connection

Since yesterday, my MBP (Late 2011) keeps dropping the internet connection from my Airport Express. I'm still connected to the network, it just loses the internet connection on the MBP. I restart the computer, and it works for a few minutes. I turn off router, and it works for a few mimutes...but no matter what I do, after 2-3 minutes, I get the exclamation mark in the wifi indicator saying there is no internet connection.
And this is only happening on that single MBP. All of the other devices in the house, another MBP (mid 2012), an iPad (retina with lightning connector) and 2 iPhones (one 4 and one 5), can all connect. And the router we have is an airport express.
Why is this happeneing only on the one computer, and how can I fix this?
Thanks.

First, changing your DNS settings could not possibly have any effect on this problem.
When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

My mac keeps dropping the internet connection

I have a Mac that has worked for 2 years great. Recently it drops the internect connection and the only way to get this back is turn of the Airport, turn it back on and reconnect to Wi-Fi.
Any ideas ?
David

Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.
However, I have seen that sometimes any one of the following can help some users although, unfortunately, not always. A bit hit and miss I'm afraid - and in no particular order:
Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
See if using OpenDNS numbers to your network settings as described here helps:http://use.opendns.com/#mac
Change the wifi channel on the router
Create a new Network Location: http://support.apple.com/kb/HT5289
Reboot the router
Also take a look at this link and the links within the article for other ideas:
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook
...and this link:
http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

HT1296 my ipad continues to drop the wifi connection. I can get it to connect for awhile but then it drops the connection. Any ideas on how to rectify the problem

my ipad continues to drop the wifi connection. I can get it to re connect for awhile but then the ipad loses the connection. any idea how to fix this problem with the Ipad, it is very frustrating!! I have reset it, tried shutting it off and on, turned on airplane mode and then back to wifi etc??

Try update firmware of router.

My airport express frequently drops the internet connection. Once I unplug it and re-plug it in, everything is fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

My airport express frequently drops the internet connection. Once I unplug it, and re-plug it in, my Macbook Pro17,IMac 24, iPad air and my wife's Acer 15 works fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

It is tricky..
But yes it can be done as long as you use a different IP subnet to what is being used for the internet..
So I need to know what modem router you have?? Does it have wireless as that would make it very easy?
What IP is the computer getting?
Then I can give you the details to setup wireless statically on a different subnet.

My iMac drops the internet connection but mantains the wi-fi network.

I have a late 2011, 2.7GHz Intel Core i5, 27" iMac with 4GB Ram. When I power up the computer everything goes great, but after 3 or 4 hours (top) the internet connection stops working; and by this I DO NOT MEAN that the network utility turns off, or that it doesn't detect any netwoks. On the contrary, the computer stays connected to the wi-fi network and detects everything, but it simply has no internet connection; it even stops communicating with my iphone through itunes (with the wi-fi sync option), and crashes LAN games when i try to play at home. When this occured for the first times I just turned off and back on the network utility, but the problem continued and I had to keep turning off and on the network (it wouldn't stay connected for more than 5 minutes). I checked with my laptop (the last alluminum macbook ever available, as well as with my mom's black macbook) when the internet stopped working in the iMac (just to check that there were no issues regarding my ISP) and the internet connection just worked great in it, and it didn't drop at all! It also worked perfectly with my dad's windows XP dinosaur laptop.
At the beggining I thought my wi-fi router had gone bad, so I changed it for a brand new wireless-n ready router (it turned out that i wasted 180 dollars, because this wasn't the issue, and I had already trashed my old router). At first, I used the wireless-n feature, but other gadgets stopped working with this type (a play station 3 and a nintendo wii). I then configured it with a mixed mode, and everything has worked perfectly (including both macbooks, an ipad 2, an iphone 4s, 4 blackberries, a play station 3, a nintendo wii, 2 network printers, 1 network scanner, a 3TB network hard disk and 3 led tvs that come network ready, along with their respectives network ready surround soundbars).... EXCEPT FOR MY IMAC! So DEFINETELY MY ROUTER IS NOT THE PROBLEM.
I've been an avid apple user for almost 10 years now, and this is the first time I encounter this type of problem (it's my first iMac), so I'm pretty much out of logical options. I've already moved my router closer to the computer, I moved my wi-fi connection to the top of the list in the network utility.
I even had to re-write this whole message again because i clicked on "Post message" and it had no internet connection, so it displayed a no-internet alert in my browser.............
PLEASE! HELP!!!!
PS: all my apple gadgets are always up to date.

I FINALLY SOLVED THIS ISSUE!!!!
New routers have "mixed" modes for your network; this means that it will automatically choose the best option between wireless-B, wireless-G and wireless-N network modes. I used to experience this issue using the 2.4 GHz. mixed mode wireless network.
Thankfully, my router can create 2 networks: a 2.4 GHz. network and a 5 GHz. network.
When I randomly changed this value to "use only wireless-B and wireless-G" trying to fix an issue with a wi-fi expander, the iMac wi-fi issue dissapeared! I tried it with wireless-N only, but it didn't work.
So, finally, I have a 2.4 GHz network with only wireless-B and wireless-G modes which works PERFECT with the iMac, and a 5 GHz. network with a mixed* wireless mode for everything else mode.
*PD: by "mixed" mode it means that the router will automatically choose between B, G and N network modes as it fits better.

Airport Extreme keeps dropping the internet connection to my mac

Hi, for a while now my airport extreme has been dropping my internet connection to all my mac computers. Its just the internet that drops i still have connection to the airport because i have a external HD hooked up to it and i can still access it when the internet drops. I dont think it has anything to do with my macbook because i have taken it friends places that have a wireless router and it never drops there. The airport usually drops when im on youtube watching videos. It always seems to drop when the video is less then half way done loading. I would extremely appreciate the help. Thank you for your time.

My problem is gone!!!!! I found what my problem was! So... after many days of being frustrated with the dropping. I phoned apple. They said it might be the service provider. Ok, well Apple said that some internet service providers don't like it when people use wireless routers. Because of people stealing internet and such. And since there is a lot of computers running off of my wireless router there are a lot of IP addresses connected to the internet opposed to just one set if you were connected to one computer by ethernet. So after my chat with apple, I phoned my internet service provider, Tbaytel. I told them that i have been losing internet connection for 5 months, and i would like it they would tell me what's going on. I told this guy what apple told me about the IP addresses always changing and he started to laugh at me and he told me that they don't know what there talking about.. After they told me to do the stupid shut everything off... now turn it back on.... is that light flashing?? Ok... now plug in the router.... All ******** basically. So after this guy being all confident telling me what to do and thinking that the problem will be gone, we wait 5 min and the internet drops again. So i tell him. There was a long pause....Ok ill try and do a reboot of the connection. He does this reboot thing and i have connection again. It doesn't drop. 3 hours later it drops again... So the problem came from the internet service provider, which was not a very good one. 2 months ago we swithed to SHAW and guess what? We haven't dropped yet!

P6-2065uk desktop: Adaptor keeps dropping the internet connection -Very irritating

Dear Cutomer support
I am having very irritating problem with the Internet wireless adaptor of the this product HP pavilion p6-2065UK desktop
I have to wait for 5-10 minutes for the internet aaptor to start working. If I leave PC unattended for a while then it would again lose the connection and I have to wait for another 10 minutes . Some times it drops the connection even while working continously . I bought this product only few weeks ago . This is the first time I bought an HP product and after this irritating problem I think I would be my last time
Kindly help
Dr Gupta

Hi:
See if installing this updated network driver for the model wireless adapter in your PC works.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Weird Problem: TC does NOT drop the internet connection

Hi there,
I recently installed the TimeCapsule without any problems and since then I am happily surfing wirelessly as well as backing up with Time Machine. However, there is a weird problem which I cannot seem to solve:
The TC is connected to my DSL modem, in the Airport Utility I have chosen under "Internet / PPPoE" to connect "automatically" und disconnect after "10 minutes". However, the connection is never dropped, basically because I can see that the Data LED on the DSL modem keeps blinking every 10 seconds or so, thus effectively preventing the TC from disconnecting.
I first thought the automatic time check (AirPort / Time Capsule) was the culprit, but this was not the case. Also there are no internet requests coming from the MacBook since the blinking (and hence the maintaining of the connection) persisted even with AirPort disabled on the MacBook.
So now the TC never drops the connection which is not was I prefer (I have to unplug the power supply of TC to really drop the connection). Could it be some "rogue" connection attempt to the TC?
Has anybody had a similar problem and maybe can suggest a possible solution?
Clueless,
Martin

Open AirPort Utility and select your Time Capsule. Click on Manual Setup and look at the Summary tab. It'll show you how many clients are connected to the TC. If it's more than one and you don't have an encrypted network setup on your TC, then it's most likely an outsider trying to use your Internet for free. Click on the Wireless Clients label on the Summary page to get a list of MAC addresses currently using the TC. If none of the addresses are recognized, then it's an outsider sniffing on your network.
It might be a good time to change the name/channel of your TC network and enable WPA2 Personal encryption with a strong 13-character password, using a mix of letters, number and symbols. Instead of using "dingleberry21", you can use "d!ngl3b3rry21" or something to that effect. Though not strong deterrents, you can also make your network a closed one and set up Access Control to only your computers at home.
Hope it's not an intruder.

Having upgraded to lion my imac drops the internet connect when not active

I have just upgraded to Lion and when I leave the computer unattended for a few minutes it drops its internet connection - therefore does not collect any email until I click on the Airport icon and reselect the network. Also when starting up the and automatically loading Firefox the home page shows the previous download.

I FINALLY SOLVED THIS ISSUE!!!!
New routers have "mixed" modes for your network; this means that it will automatically choose the best option between wireless-B, wireless-G and wireless-N network modes. I used to experience this issue using the 2.4 GHz. mixed mode wireless network.
Thankfully, my router can create 2 networks: a 2.4 GHz. network and a 5 GHz. network.
When I randomly changed this value to "use only wireless-B and wireless-G" trying to fix an issue with a wi-fi expander, the iMac wi-fi issue dissapeared! I tried it with wireless-N only, but it didn't work.
So, finally, I have a 2.4 GHz network with only wireless-B and wireless-G modes which works PERFECT with the iMac, and a 5 GHz. network with a mixed* wireless mode for everything else mode.
*PD: by "mixed" mode it means that the router will automatically choose between B, G and N network modes as it fits better.

3rd time's a charm?? My E2500 drops the WAN connection randomly.

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