4.3 Multi User Mode; Where?

According to Samsungs Official Site and the 4.3 Upgrade it talks about having us have "Multi User Mode"  Which means you can pass your smartphone to someone else, they can log in and have access to all their stuff (emails Im thinking)
But I cant seem to find it on my cell phone.  How bout you?
So then a Samsung Agent said it wasnt currently available on my device and gave me a list of what did change.
It said "Updated Interface: Home/Apps/Lock/Notification Panel" So I asked....what changed on Lock screen...perhaps the Multi User ability?
She said "No, a signature lock screen" I said "Hmmm" Yeah you have the ability to use your signature to lock unlock your device.
I said ....."I didnt get that update"
So I'm here asking the rest of you...how do I access the Multi Users function...where is it and also did anyone else get a "signature" option for lock screen?
Thanks

Sorry it took so long to respond; been busy.
Okay well what I viewed was off of Samsung's website so I know Verizon has nothing to do with it; just kinda sucks that its advertised and I'm mis-informed by the creator of my phone LOL
Providing Verizon will let me provide a link to a 3rd party site heres the link I got the info off of:
http://m.samsung.com/us/article/premium-suite-update-for-galaxy-devices?marsLinkCategory=mphone:mphone&MKM_RID=0130085086&MKM_MID=4289732&CID=eml-mb-cp-1013-499
Note at the very top of that page (link I provided) it says this:  Our latest software update opens up a new world for your Galaxy S® 4, Galaxy Note® II and Galaxy S® III with Android 4.3, Galaxy Gear compatibility and an emphasis on security and privacy (no mention of the word Tablet, unless one of those words is implied?....myself I own a "Galaxy Note 10.1" tablet)

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