-4 error when detecting airport.  What do I do?

I am trying to reset my Airport Extreme after losing internet connectivity.  When I run airport utility 5.6.1 I get an error message -4 that it is unable to access the network.  What do I do?

First try temporarily connecting your Windows 7 PC directly to the AirPort Extreme using an Ethernet cable, and then, try accessing it with the AirPort Utility again.
Also be sure that you have Bonjour for Windows installed on your PC.

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