4 gig memory installed only 3.5 gig available on Win8 64 bit

model: hp compaq presatio sr5520NL
Mobo: Leonite 2
OS: win64 bit
bios: phoenix technologies, LTD 5.21
I upgraded my memory from 3 gig memory to 4 gigs,
Now windows tells me, that 4 gig is installed but only 3,5 gig is available.
I want to be able to use the 514 that i am missing in windows.
What did i do to figure this out:
I checked if my motherboard supports 4 gig and it does.
I checked if my bios recognizes the 4 gig installed and it does.
I did uncheck the memory cap box in msconfig advanced boot settings.
Window source control tells me that 514 MB is reserved for hardware
I reseated the memory blocks but it didnt take effect
Now i found that it maybe has to with the memory remapping / memory hole function in bios.
but in my bios there is no such function.
I tried to update the bios version to 5.23 (sp37378.exe) but in the process it tells me that my system is not supporting the update...
I am wondering if there is a way that i can use the complete 4 gig set of installed memory? or can i at least update my bios to version 5.23 in a work-around?
or can i somewhere enable this function memory remapping outside of bios??
Thx any help will be appreciated

Hi Remko_2013. The extra memory usage is most likely being used by shared graphics memory (can be altered in the BIOS). The short answer is no, you will not be able to regain all of that memory back.
Unfortunately I couldn't find exact info on your computer as the model number you provided me didn't bring up any results. If you could, double check the product number I might have information more specific to your system:
<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108
<How Do I Find My Desktop Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph07555
Not for the feint of heart, but very informative, this document is a great explanation which might help you pinpoint the usage.
(Go down to the "Windows Client Memory Limits" section and read through "*32-bit Client Effective Memory Limits ")
*I know you have 64 bit windows, but his article does get into that later on in the 32-bit section.
Mark Russinovich’s Blog - Pushing the Limits of Windows: Physical Memory:
http://blogs.technet.com/b/markrussinovich/archive/2008/07/21/3092070.aspx
TwoPointOh
I work on behalf of HP
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Dear Customer
- There are several additional situations that could cause the usable RAM to be less than expected. These issues and possible solutions are listed here:
Check the system configuration settings
This problem may occur because the Maximum memory option is selected incorrectly. To fix this, follow these steps:
Click Start
Collapse this imageExpand this image
, type msconfig in the Search programs and files box, and then click msconfig in the Programs list.
In the System Configuration window, click Advanced options on the Boot tab.
Click to clear the Maximum memory check box, and then click OK.
Restart the computer.
Full Ram will be working properly
Please let me know
Thanks
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WA980UA#ABA
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High speed 56k modem
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Integrated 10/100 Ethernet LAN
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802.11b/g/n WLAN
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101-key compatible with full-size keyboard with integrated numeric keypad
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1 microphone-in
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Kensington MicroSaver lock slot
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