4 hours to download a movie? Apple TV or my internet provider's problem?

Never had this problem before ... most movies download in 10-15 minutes. Trying to rent Castaway, and it's saying it's going to be 4-5 hours to download! And trust me, it's moving agonizingly slow. Any suggestions?

Hello scottsaints123,
I would be concerned too if the download speed was dramatically slower than usual when trying to download a movie.  I recommend following these steps:
Try restarting your router / base station and Apple TV
Restart your base station or router. Sometimes this is done by turning the router off for a few seconds, and then on again, but check the documentation provided by the manufacturer.
To restart your Apple TV, press and hold Menu and Menu down/scroll for about 6 seconds and then chooseRestart from the menu.
If the issue continues after restarting, reset your router or base station and Apple TV to factory settings
Reset your base station or router. Use the documentation provided by the manufacturer to reset to factory settings.
To reset your Apple TV perform a factory restore.
You can find the full article here:
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
Thank you for using Apple Support Communities.
Best,
Sheila M.

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