400min subscription renewed but still give me zero...

After the renewal of my 400min subscription on oct 05, 2012 I get zero minutes to call by that subscription.
The renewal was invoiced on oct 3,2011 - order nr. 535006986 - status: delivered
What can I do?!

My minutes are back! Everything ok, except the delay of the effective subscription renewal.

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Re: Subscription renewed but I can't make any more...

Hi Andre,
My India 400 min. subscription got automatically renewed yesterday & my card was charged for $8.99. But my account does not show the credit for my 400 minutes yet. My renewal date is 20-Feb. and I had not opted for auto renewal. So why is my card charged & my subscription renewed. And where is my credit of 400 min. My purcase details are :
Here are my purchase details:
• Skype Name: stefen.jorg
• Product name: Package
• Total amount: $8.99
• Transaction date: Feb 17, 2012
• Order number: 584671128
• Order status: Delivered
Please credit my account : stefen.jorg, for the 400 min. & cancel the auto renewal facility.
Hope to hear from you soon.
Stephen George, Bahrain.

Hello Stephen,
By default all subscriptions are recurring as stated in terms of service. Your subscription will be automatically renewed until you cancel recurring payments as shown here: https://support.skype.com/faq/FA1881
In order to ensure that customers don't get cut out in the middle of important call just because recurring payment was even 1 minute delayed, Skype is taking recurring payment 3 days in advance. Of course you don't lose these 3 days, subscription next month will still be activated on the 20th as expected.
Your minutes will be available to your on the 20th of February and valid till 20th next month.
I hope this clarified the situation.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Strange Problem..No where the host is associated but still gives UnknownHos

hallo..
i have a strange problem...
I connect to an smtp server to send emails.
the following is the exception i get always
it gives me Unknownhostexception : aatsv001 (my PC name)
but i had never used it to send mails..nor in the email addresses(recipients)..but still it comes..
the log shows the authentication of smtp and at
354 go ahead it gives IOException..
please help..
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth true
250-PIPELINING
250 8BITMIME
DEBUG SMTP Found extension "PIPELINING", arg ""
DEBUG SMTP Found extension "8BITMIME", arg ""
DEBUG SMTP: use8bit false
DEBUG SMTP SENT: MAIL FROM:<[email protected]>
DEBUG SMTP RCVD: 250 ok
DEBUG SMTP SENT: RCPT TO:< >
DEBUG SMTP RCVD: 250 ok
DEBUG SMTP SENT: RCPT TO:< >
DEBUG SMTP RCVD: 250 ok
DEBUG SMTP SENT: RCPT TO:< >
DEBUG SMTP RCVD: 250 ok
DEBUG SMTP SENT: RCPT TO:< >
DEBUG SMTP RCVD: 250 ok
Verified Addresses
I removed the email addresses here totally 4
DEBUG SMTP SENT: DATA
DEBUG SMTP RCVD: 354 go ahead
java.net.UnknownHostException: aatsv001
     at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:153)
     at java.net.Socket.connect(Socket.java:426)
     at java.net.Socket.connect(Socket.java:376)
     at sun.net.NetworkClient.doConnect(NetworkClient.java:139)
     at sun.net.www.http.HttpClient.openServer(HttpClient.java:386)
     at sun.net.www.http.HttpClient.openServer(HttpClient.java:602)
     at sun.net.www.http.HttpClient.<init>(HttpClient.java:303)
     at sun.net.www.http.HttpClient.<init>(HttpClient.java:264)
     at sun.net.www.http.HttpClient.New(HttpClient.java:336)
     at sun.net.www.http.HttpClient.New(HttpClient.java:317)
     at sun.net.www.http.HttpClient.New(HttpClient.java:312)
     at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:481)
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     at javax.activation.ObjectDataContentHandler.writeTo(DataHandler.java:849)
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     at javax.mail.internet.MimeMessage.writeTo(MimeMessage.java:1527)
     at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:321)
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     at com.aat.server.MessageFilterProcessing.doPostProcessing(MessageFilterProcessing.java:186)
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javax.mail.MessagingException: IOException while sending message;
nested exception is:
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     at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:353)
     at com.aat.PudisJobController.PMail.sendEmail(PMail.java:85)
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Please file with Customer Support.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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Re: Subscription renewed but not able to call

Me too having the sme issue here.
My subscription starts from 18th of each May; though the subscription charge gets deducted 3 days before each time. And still not able to call even it is 18th May.
Dear Skype representatives, can you please do the needful asap and solve our issues??

Hello,
Using some else's thread is not only unfair to the thread starter but can lead to confusion and cause difficulty for those who are trying to assist you.
Your issue is different to that of the person(s) whose thread you infiltrated. Two issues are almost never identical. There are too many variables.
Please start your own thread here.
Thank you.
Due to the time it can take for some transactions to be processed, we charge your bank or PayPal account three days in advance to ensure prompt delivery of your subscription. You don’t lose these three days: your subscription is still valid for the full period that you sign up for (one, three or 12 months).
Although the recurring payment is taken three days in advance to avoid possible delays, your subscription minutes are reset based on the initial purchase date and time.
Minutes are added to Plans at or about midnight UTC/GMT on the due date.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscription renewed but charged at skype credit r...

I renewed My subscription of 800 minutes to India but after renewal I am charged at Skype credit rates per minute to India why? Please explain

Hello and welcome to the Skype Community.
Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts on July 12th 2015.
Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.

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Unfortunately, now my account shows the below message and I am unable to call or use my new subscription.
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Why I am unable to use my new subscription since I am charged for?
Kindly dont make this so complicated for Customers to find a way to Customer service desk as I had to spend a lot of time to send my message acrossto you.
Please help on my subscription issue.

Calling_Issue wrote:
"You have used all your monthly minutes, use your Skype Credit to make calls. Renews on Jan 27, 2015"
What does it mean?
Hello
It means exactly what it says.
Your account shows that you have used your entire 800 minutes allocation for your current billing period. Your next allocation will be added on January 27th 2015 at midnight UTC.
Your payment date is irrelevant.
Also see this: https://support.skype.com/en/faq/FA34487/why-can-i-no-longer-make-calls-to-india-from-india
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscription renewed but no mins..

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
But cannot make calls.. more over... my profile shows renewal is due on JUL 09.. confusing and rustrating...
Ravi

Hello and welcome to the Skype Community.
Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts on July 10th.
Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
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Please note that your accounts show that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts.
Renewing your monthly Subscription before your billing cycle ends has NO effect on the date upon which your minutes allocation will be added to your account.
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Thank you.

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I receive an "Error 1" message using "new file""
I am trying to read a new filename path from a txt file. This new filename path I use to create a new file to store data in. See attached test VI. The first time everything works fantastic but the second time the while loop executes it should create a new filename from the new file path that I give in the text file.
The error message I get is error -1 message, which occurs when the filename already exist, but it does not. First of all I have checked the directories fro double files and the second path is read in perfectly (which show while in debug mode).
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and I do not know how to work around that either.
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Attachments:
read_from_file_to_path.vi ‏47 KB
filename.txt ‏1 KB
TEXT.txt ‏1 KB

Hello,
The problem comes from a formula you use to tell how many caracters you have to read in the text file. This number has to be constant (25 here). See in the image attached !
Be carefull if you want to overwrite those files later. Errors occur if files already exists using your method. You'll have to use the "file/dir info"...
Hope this helps !
Julien
Attachments:
Save_to_file.JPG ‏53 KB

400min subscription renewed but still give me zero...

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