401 unathorized error in PI7.1

Hi experts,
We are getting the 401 unauthorized error in PI7.1 as shown below . PLease check and assist ASAP.
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- 
- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">
<SAP:Category>XIServer</SAP:Category>
<SAP:Code area="INTERNAL">UNAUTHORIZED</SAP:Code>
<SAP:P1>401</SAP:P1>
<SAP:P2>Unauthorized</SAP:P2>
<SAP:P3>(See attachment HTMLError for details)</SAP:P3>
<SAP:P4 />
<SAP:AdditionalText />
<SAP:Stack />
<SAP:Retry>M</SAP:Retry>
</SAP:Error>
Rgds
Kishore

In Runtime workbench this is what i have observed in the Cache status overview,
The Central Adapter engine , Mapping Runtime cache( Central Adapter Engine) are showing up in red.
In the Mapping Runtime Cache the error is as follows:
Connection to system DIRECTORY using application DIRECTORY lost. Detailed information: Error accessing "http://sapqpi01:50000/dir/hmi_cache_refresh_service/int?container=any" with user "PIISUSER". Response code is 401, response message is "Unauthorized
We have accomplished delta cache refresh, complete cache refresh in SXI_CACHE.
Can you anyone suggest what needs to be done to refresh this cache in Cache status overview?
Rgds
Kishore

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401 unathorized error in PI7.1

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