403 forbidden message when trying to go to Thunderbird support page

When selecting the Help Contents from the Thunderbird Help drop down list, Firefox will not take me to the Thunderbird Support page. The following message is displayed on the the empty tab:
Forbidden
You don't have permission to access /en-US/thunderbird/20130328110546/ on this server.
The tab name is 403 Forbidden.
Clearing the cache did not help.
I could get to the support page for Thunderbird a week ago, but the search function was not available. A message popped up that said to try again in a few minutes. Clearing the cache did not help.

Does this also happen if you enter that website via the main entry (i.e. remove all trailing path data from the link and only keep the domain)?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that 'forget' unless you have a backup of the affected files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Similar Messages

  • What does "ajax submit failed: error = 403, forbidden" mean when trying to sign up for eprint?

    what does "ajax submit failed: error = 403, forbidden" mean when trying to sign up for eprint?

    Hi,
    Please use different browser such as Firefox or Chrome and try again.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I get an error message when trying to sign into the support community with another Apple id. On the pick a username screen I get "an account utilizing this address already exists...." despite trying a few usernames. Anyone know how I can resolve this?

    I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?

    This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
    "How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
    So if anyone has any more hints I'd be very grateful.

  • "Forbidden" message when trying to access LMS 4.0

    I have installed LMS 4.0, installed the 2008 R2 patch as well.  Everything worked with SSL until I did an import from our 3.2 Solaris version.  After that, now when I access the application I get a message:
    "Forbidden
    You don't have permission to access /
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request"
    I have recreated the certs, reset the casuser, verified the correct prvilieges were set for casuser. 
    Any other ideas? 
    Thanks.
    Kimberly

    Sorry to bring the bad news
    In fact, you can't do that because AFAIK the solaris backup has several hardcoded paths in it that don't match the windows 2008 R2 paths.
    I figured that the restore would get aborted or simply fail but apperently there is no detection of the 'other' unix type backup.
    You can use the clean_system.exe to erase the existing LMS install and reinstall
    I would export the DCR from the LMS3.2 to a file and import that.
    Cheers,
    Michel

  • HTTP 403 Forbidden access when trying to download latest version of dirsync

    Hello
    when trying to download the latest version of DirSync, always get
    HTTP 403 Forbidden access
    From
    http://social.technet.microsoft.com/wiki/contents/articles/18429.microsoft-azure-active-directory-sync-tool-version-release-history.aspxI clicked on The latest version can be downloaded here: link at the top of the page
    A new window opened and got the error message
    Shortlink (from the The latest version can be downloaded here: link):
    http://go.microsoft.com/fwlink/?LinkID=278924
    URL shown in the address bar:
    https://bposast.vo.msecnd.net/dirsync/6198.0037/amd64/dirsync.exe
    Senior Solution Architect at Sogeti MVP SharePoint http://blog.hametbenoit.info

    Seems to
    work for me.  Perhaps there is an intermittent issue in your region, or maybe you have a local network condition blocking the download.
    Mike Crowley | MVP
    My Blog --
    Planet Technologies

  • LMS 4.0.1 "Forbidden" message when trying to access via UI

    I'm running LMS 4.0.1 on a Win2008r2 platform.  I can hit the main log in page, but entering a username and password results in the following message being displayed:
    Forbidden
    You don't have permission to access /cw;ms/gsHome.do on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request".
    I've reset the server, restarted the app, reset the casuser password.  Restarted the app again.
    Any idea what could be causing this error.  I know there was a problem wtih the server yesterday but can't find the person who troubleshot it ad rebooted the server.
    Thanks for any help or ideas.
    Kimberly

    First suggestion-- move to other version of LMS if possible, preferred LMS 4.2.x. 
    4.0.1 is very old and even many security updates to win2k8 may affect its compatibility, which sometime will be hard to diagnose and troubleshoot, being old.
     Please try the following steps:
    1. Stop the daemon manager
    2. Regenerate the SSL certificate (Dont forget to start you shell/command prompt session as Administrator):
         *Remove server.*  files under NMSROOT\MDC\Apache\conf\ssl (take backup of all 4 files before deleting).
         *NMSROOT\bin\perl NMSROOT\MDC\Apache\ConfigSSL.pl -disable
         *NMSROOT\bin\perl NMSROOT\MDC\Apache\ConfigSSL.pl -enable
         *Fill all the details it request for.
    *Ensure that the following files are created under NMSROOT\MDC\Apache\conf\ssl :
    server.crt
    server.csr
    server.key
    server.pk8
    -Thanks
    Vinod
    **Encourage Contributors. RATE Them.**

  • Apache: 403 Forbidden error when trying to change DocumentRoot

    I am developing several websites, but I prefer to store them in a directory at the root of my hard drive (let's call it /Websites) rather than in ~/sites or /Library/WebServer/Documents. I want to be able to preview php files locally for testing purposes, but am having trouble figuring out how to give Apache access to them without temporarily moving them into ~/Sites and back every time. The Apache documentation suggests two ways which I may point to /Websites: 1) by changing DocumentRoot in httpd.conf, or 2) through symbolic links.
    The problem is, either method results in a 403 forbidden error. I assured that permissions were set the same way as the files Apache can access (755 for directories, 664 for files) and tried changing ownership to root, admin... but it didn't work and I'd prefer not to have all of my site files owned by root as it makes editing difficult.
    What am I doing wrong? Any suggestions?
    I also tried adding the following to httpd.conf but it had no discernible effect.
    <Directory "/Websites">
    Options +Indexes FollowSymLinks +ExecCGI
    AllowOverride AuthConfig FileInfo
    Order allow,deny
    Allow from all
    </Directory>
    Assuming it did work, would changing the "Allow from..." line to "Allow from 127.0.0.1" or "Allow from localhost" along with "deny from all" be the proper way to let me preview on the local machine without serving my test pages to the entire internet?

    Did you change this to reflect new DocRoot?
    # Note that from this point forward you must specifically allow
    # particular features to be enabled - so if something's not working as
    # you might expect, make sure that you have specifically enabled it
    # below.
    # This should be changed to whatever you set DocumentRoot to.
    <Directory "/Library/WebServer/Documents">

  • Get webkit error message when trying to go to yahoo home page

    Just downloaded and installed updates from Apple and now when I try to access Yahoo I get error message about webkit.

    MacBook Pro does not run on iOS 8.2 - iPhone, iPad, iPod, AppleTV do - MBP runs on OS X version
    We will need the exact message - verbatim - and what exact URL you are visiting
    Tell us a Story - with a beginning, a middle and end. We need to understand everything that you know and have experienced.
    If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?
    Quoted from  Apple's "How to write a good question"
       To help other members answer your question, give as many details as you can.
    Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
    Describe the problem, and include any details about what seems to cause it.
    List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
    "Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ

  • Getting an error message when trying to save a template in Pages. It's saying that it can't be exported as a template. Help!

    I'm trying to save a Pages document as a custom template but everytime I try, I receive the following error message:
    The document “AuctionItemInfo.pages” could not be exported as “AuctionItemInfo.template”.
    Any advice?

    Several users have had this problem in Mountain Lion. The system has decided you don't have read/write permissions. Have you done any updates to your system lately? Using Disk Utility to repair permissions after any upgrade or update, especially to the system, is a good practice. So first, I would repair permissions & then if you still have the problem, locate the file in Finder & go to File > Get Info & look in the Sharing & Permissions section. You should be the only one with read/write permissions but something has happened. Click on the words under "priveledge" next to your name & change it to read & write. You will probably have to enter your admin password.

  • I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
    [topic moved to Flash Player forum]

  • Why am I getting 403 forbidden message?  I'm on OS X 10.7.5

    I was trying to use Ikea's website, www.ikea.com/us and received a '403 FORBIDDEN' message.  What's going on?

    A 403 Forbidden message usually occurs when you try to access files on the websites server. Are you clicking on established links from the Ikea web site.
    The iKea page works for me.
    Try resetting Safari and try again.

  • 403 Forbidden Error while trying to access External SharePoint site in SP 2010

    I am trying to access external Claims based SP site and trying to download the file from a doc library.
    I am receiving the 403 Forbidden error when executing the code.
    I am using SP 2010 and Client Object Model.
    PFB the code I am running.
    using (SPCOM.ClientContext clientContext = ClaimClientContext.GetAuthenticatedContext(siteURL))
    if (clientContext != null)
    clientContext.Credentials = System.Net.CredentialCache.DefaultNetworkCredentials;
    clientContext.Load(clientContext.Web);
    clientContext.ExecuteQuery();
    SPCOM.Web web = clientContext.Web;
    clientContext.Load(web);
    clientContext.ExecuteQuery();
    using (SPCOM.FileInformation fInfo = SPCOM.File.OpenBinaryDirect(clientContext, item["FileRef"].ToString()))
    string fileName = (string)item["FileRef"];
    fileName = string.Concat(SaveLocation, fileName.Substring(fileName.LastIndexOf("/") + 1));
    //now save it
    using (System.IO.FileStream outPutFile = System.IO.File.OpenWrite(fileName))
    fInfo.Stream.CopyTo(outPutFile);
    fInfo.Stream.Close();
    I suspect the OpenBinaryDirect method ,
    I am also using Cookie based authentication I guess PFB the code for that.
    public static ClientContext GetAuthenticatedContext(string targetSiteUrl)
    return (GetAuthenticatedContext(targetSiteUrl, 0, 0));
    /// <summary>
    /// This method will return a ClientContext object with the authentication cookie set.
    /// The ClientContext should be disposed of as any other IDisposable
    /// </summary>
    /// <param name="targetSiteUrl"></param>
    /// <returns></returns>
    public static ClientContext GetAuthenticatedContext(string targetSiteUrl, int popUpWidth, int popUpHeight)
    CookieCollection cookies = null;
    cookies = ClaimClientContext.GetAuthenticatedCookies(targetSiteUrl, popUpWidth, popUpHeight);
    if (cookies == null) return null;
    ClientContext context = new ClientContext(targetSiteUrl);
    try
    context.ExecutingWebRequest += delegate(object sender, WebRequestEventArgs e)
    e.WebRequestExecutor.WebRequest.CookieContainer = new CookieContainer();
    foreach (Cookie cookie in cookies)
    e.WebRequestExecutor.WebRequest.CookieContainer.Add(cookie);
    catch
    if (context != null) context.Dispose();
    throw;
    return context;
    If anyone has an idea of why is this happening, pls help me. 
    Thanks,
    K.V.N.PAVAN

    Hi,
    Please try to add following line of code before you initialize cookie container.
    e.WebRequestExecutor.WebRequest.UserAgent = “Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)”;
    http://razirais.wordpress.com/2011/05/19/how-to-fix-sharepoint-online-403-forbidden-error-while-downloading-files-using-client-object-model/
    Or change the following line of code
    clientContext.Credentials = System.Net.CredentialCache.DefaultNetworkCredentials;
    to
    clientContext.Credentials=new NetworkCredential("Username", "Passworkd", "Domain");
    Thanks,
    Dennis Guo
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Dennis Guo
    TechNet Community Support

  • 403 forbidden message in linux only

    Hi All,
    In our project we are accessing one web service from Cisco site,
    but recentaly they change their site to HTTPS:// from HTTP://
    so they told to us use https from now onwords,
    Our local application is on Windows xp & uses tomcat 5.0, and java 1.4, It works properly on wondows environment
    But clients application is on linux machine & same tomcat 5.0 & java 1.4, but when we try to access that web service from clients application
    403 forbidden message comes & it shows "null" at output.
    is this Linux setting problem or tomcat setting problem or do I have to add in java application?? Please help....
    Is this right place to ask this question??
    Anybody have any idea about this??
    Thansk in advance

    can you enable logging and see any errors and also take a look into evens log
    Kind Regards,
    John Naguib
    Technical Consultant/Architect
    MCITP, MCPD, MCTS, MCT, TOGAF 9 Foundation
    Please remember to mark your question as answered if this solves your problem

  • Error message when trying to open windows7 via vmwarefusion.

    error message when trying to open windows7 via vmwarefusion.;
    Unable to open file "/Users/geraldw/Documents/Virtual Machines.localized/Windows 7.vmwarevm/Windows 7-000016.vmdk": The system cannot find the file specified.
    I've completely uninstalled vmaware fusion. and would like to install a new copy of windows7 plus my vmware fusion3.0 that I have on a disk. I wonder if windows7 is still buried in my mac hard drive somewhere?  I can see some windows files on my mac but they appear a gray and can not be accessed. Could there be a problem installing a new copy of windows through boot camp?   It seems to do so wouldn't be a clean install as I suspect that windows 7 is still on the drive somewhere. I've tried to follow the path the file I listed above, but nothing comes up.  I'm almost certain  it was accidentally deleted completely from the hard drive as it was quarantined while using Clam X anti-virus. I'm a relatively new mac user and long time PC user, but a computer genius I am not. I don't want to have to reformat the whole mac machine and lose my current files, etc.
    I've uninstalled vmare completely and reinstalled, it, but the problem persists.
    Any help?

    You will probably get a better response asking this question in VMWare's forums for Fusion.
    Best of luck.

  • HT204053 I am getting an error message when trying to sign into my icloud. Help

    Why do Iget an error message when trying to sign in my icloud?  Can you also tell me how to combinned my icloud accounts?

    If they were in your camera roll and on your phone when you last backed up, they would be included in your iCloud backup.  If you restored the entire backup you should recover them.

Maybe you are looking for